COUN 8146 – Crisis Management (5 credits):Exclusive Course Details

COUN 8146 Course is designed to prepare counselors for crisis intervention and suicide prevention skills. Students will learn how to identify risk factors and warning signs for mental health or substance abuse problems in individuals, families, or communities, and how to connect them with appropriate interventions and/or resources.

COUN 8146 – Crisis Management (5 credits) (COUN 8146)

COUN 8146 Course is a study of major crisis experiences and a review of crisis theory and intervention techniques. Students explore historical and current perspectives on crisis, from both a sociological and psychological perspective. The focus of the COUN 8146 Course will be on children, adolescents, families, schools, businesses, churches and communities. Prerequisites: COUN 7000 & COUN 7001.

There are no universities offering COUN 8146 Course in the United States. Please check back soon!

(This is a sample outline for reference purposes only. Please consult the department for current offerings.)

COUN 8146 Course will examine and analyze processes, interventions, and resources in crisis management. Participants will be expected to apply counseling and psychological skills in managing crisis situations in an interdisciplinary manner.

As a result of successful completion of COUN 8146 Course, students will be able to:

1. Develop an understanding of crisis management in counseling.

2. Understand the various types of crises that may occur in counseling and how to respond to them.

3. Learn about the importance of self-care in crisis management.

4. Develop an understanding of the stages of crisis and how to intervene at each stage.

5. Learn about the use of crisis intervention techniques in counseling.

COUN 8146 – Crisis Management (5 credits) (COUN 8146) should be completed before taking COUN 8155 – Complex Trauma and Dissociation: Theory, Research, and Treatment (5 credits).

COUN 8146 Course Learning Outcomes for COUN 8146 – Crisis Management (5 credits) (COUN 8146)

Upon successful completion of COUN 8146 – Crisis Management (5 credits), the student will be able to:

1. Explain the importance of crisis intervention strategies in counseling and psychotherapy. 2. Describe and apply crisis counseling theories, models, and interventions to various settings and populations. 3. Analyze crisis situations by applying a range of theories to identify issues/problems/needs for clients. 4. Evaluate client’s abilities to cope with crisis through individualized assessment tools. 5. Develop a comprehensive treatment plan for a crisis intervention client based on strengths-based perspectives. 6. Apply a range of crisis interventions with individual clients in short-term settings including suicide risk assessment and referrals as necessary. 7. Provide culturally competent crisis intervention services in diverse settings with diverse populations including survivors of trauma related to mass disasters or natural disasters such as hurricanes, tornadoes, floods, fires, terrorism events or catastrophic accidents including mass shootings such as Sandy Hook Elementary School shooting in Connecticut or the movie theatre shooting in Aurora Colorado during the midnight showing of “Batman” movie premiere as well as sexual assault or abuse survivors/children as well individuals who experience grief following death of someone close to them via accidents or chronic illnesses such as cancer or HIV/AIDS, deaths due to HIV/AIDS itself or drug overdoses, military personnel returning home from combat deployments who are adjusting back into civilian life after combat experiences which often include witnessing death(s) of fellow soldiers or innocent civilians including women & children; witnessing mass destruction; living in fear for one’s life every day; experiencing feelings of depression, anxiety &/or guilt related to personal choices made during combat activities which may have resulted in injury or death(s); being injured during combat deployment & returning home physically disabled due to injuries sustained during battle; etc.; these are just a few examples of traumatic events that may occur but there are many others that can also result in individuals requiring professional help from mental health counselors & psychologists for adjustment back into civilian life following their return from military service deployments abroad; some military service personnel may feel depressed because they are now unemployed after returning home following their military service deployment(s); others may be unemployed prior to deployment(s) but decide to enlist due to lack of employment opportunities at home; however some may have steady employment but still struggle with readjustment back into civilian life after combat deployment(s); this is especially true if they witness death(s), loss(es), &/or damage during their deployments & this is why it is important that mental health counselors possess specialized skills necessary for counseling such clients effectively; across multiple settings 8. Integrate ethical considerations relevant to providing counseling services within a crisis context by using best practices based on research evidence and clinical experience when working with clients who have experienced trauma 9. Engage effectively with colleagues regarding therapeutic relationships and skills required when working with trauma survivors through written essays describing self-reflection on clinical experiences 10. Model leadership skills required when working within various organizational structures related to suicide prevention activities 11. Demonstrate qualities required when working effectively within interdisciplinary teams related suicide prevention activities 12. Practice effective written communication skills when writing documents describing suicide prevention awareness initiatives 13. Demonstrate effective verbal communication skills when delivering presentations about suicide prevention awareness programs 14. Reflect on personal biases towards people experiencing mental health disorders / suicidal ideation / behaviors 15. Recognize different types of discrimination / oppression 16. Examine personal attitudes toward different groups 17. Explore personal beliefs about mental health disorders / suicidal ideation / behaviors 18. Recognize how personal attitudes / beliefs can impact behavior 19 Learn new techniques that can improve self-awareness 20 Practice new techniques designed to reduce bias 21 Compare bias reduction techniques 22 Assess effectiveness of bias reduction techniques 23 Describe issues related conflict resolution 24 Describe issues related collaboration 25 Identify conflict resolution strategies 26 Identify collaboration strategies 27 Apply conflict resolution strategies 28 Apply collaboration strategies 29 Assess efficacy if conflict resolution strategies 30 Assess efficacy if collaboration strategies 31 Implement steps necessary for developing community-based awareness programs 32 Implement steps necessary for developing community-based prevention initiatives 33 Implement steps necessary for developing community-based intervention initiatives 34 Develop leadership skills 35 Demonstrate effective communication skills 36 Reflect upon personal values 37 Describe professional identity 38 Describe professional code(s) 39 Explain professional standards 40 Define professional supervision 41 Describe benefits 42 Describe role 43 Describe process 44 Define peer consultation 45 Understand differences between individual vs group supervision 46 Work effectively with supervisor 47 Work effectively with peers 48 Engage effectively in peer consultation 49 Discuss purposes 50 Discuss process 51 Discuss etiquette 52 Discuss benefits 53 Understand similarities between individual vs group supervision 54 Understa

Students enrolled in COUN 8146 Crisis Management must complete five weeks of study for five credits.

1. Evaluate the major theories of crisis and stress intervention.

2. Develop a comprehensive understanding of the importance of crisis intervention in diverse contexts.

3. Identify risk factors and protective factors related to crisis and trauma.

4. Describe how to assess individuals in crisis, identify needs, develop a treatment plan, and implement interventions.

5. Analyze the impact of crisis on mental health and well-being.

Assignment Length and Due Dates:

Lecture assignments are due by the end of each lecture. Students who are absent for a lecture will be expected to complete the assignment for that lecture. All other assignments are due on the date shown in your COUN 8146 Course schedule. Assignments submitted late will lose 10% per day. COUN 8146 Course Assignments: There are several types of assignments you will be required to submit throughout the COUN 8146 Course. Please refer to your COUN 8146 Course schedule and your instructor’s syllabus for details on each type of assignment and what is required in each assignment. Lecture Assignments: These assignments are completed after each lecture (except for Lecture 1). The purpose of these assignments is to help you process what you have learned in the lecture and apply it to your own personal experiences and understanding. You may use whatever format you feel is most appropriate for this assignment (e.g., free-write, journal entry, poem, drawing, chart/graph, short story). If you do not turn in a lecture assignment, it will be assumed that you did not attend that lecture or that you did not find anything useful or interesting about the material presented in that lecture. COUN 8146 Course Reflection Assignment: This assignment is an opportunity for you to reflect on what you have learned during the COUN 8146 Course and how it applies to your personal experiences or field experience (if applicable). It should be 3-5 pages (double-spaced), typed using 12 pt. font and standard margins (1″ top/bottom; 1″ left/right). Class Participation: Each class period has been allotted time for discussion of topics related to the material presented in that class period. During this time, students are encouraged to share their ideas and feelings with other students regarding the material being discussed as well as their own personal experiences with crisis situations or related material presented during that class period. Participation includes active listening as well as sharing ideas with other students. This can be done through verbal interactions with other students or written interactions using technology provided by Northcentral University (NCU) such as discussion boards or email listservs if available for this class period. Participation should demonstrate an understanding of the subject matter being discussed and make connections between related concepts being discussed in class at that time. Students must participate in at least one online discussion board (or similar technology) per week during each week of the class period; however, more participation may be required by your instructor depending on student enrollment and/or specific features provided by NCU technologies used by your instructor during COUN 8146 Course period (e.g., threaded discussions). Students who fail to participate may be given a lower grade than they would otherwise receive based on performance on other assignments for COUN 8146 Course period. You may also lose credit for any classroom participation points awarded by your instructor if you fail to participate regularly during classroom discussions when classes are held face-to-face if applicable . COUN 8146 Course Project: The purpose of this project is threefold: first, it allows students an opportunity to develop knowledge about a specific crisis management intervention approach; second, it allows students an opportunity to gain practical experience applying a crisis management intervention approach with a client; third, it allows students an opportunity to enhance their skills in developing professional-level writing skills such as organizing information into clear sections within a paper; developing introductions which clearly state hypotheses; presenting results which support those hypotheses; and providing conclusions based on those results based upon data collected through actual application activities conducted during the research phase of this project.. See below for details regarding requirements specific to each section of the project proposal and final report; however, all sections must adhere strictly to APA guidelines regarding formatting requirements including paper length requirements noted below without exception unless specifically noted otherwise by your instructor based upon individual student enrollment.. All papers must include a cover page with title page and reference list formatted according to APA guidelines as specified below without exception unless specifically noted otherwise by your instructor based upon individual student enrollment.. All papers must meet minimum standards specified below without exception unless specifically noted otherwise by your instructor based upon individual student enrollment.. COUN 8146 Course Project Overview & Proposal Instructions: The purpose of this project is threefold: first, it allows students an opportunity to develop knowledge about a specific crisis management intervention approach; second, it allows students an opportunity to gain practical experience applying a crisis management intervention approach with a client; third, it allows students an opportunity to enhance their skills in developing professional-level writing skills such as organizing information into clear sections within a paper; developing introductions which clearly state hypotheses; presenting results which support those hypotheses; and providing conclusions based on those results based upon data collected through actual application activities conducted during the research phase of this project.. See below for details regarding requirements specific to each section of the project proposal and final report;; however,, all sections must adhere strictly without exception unless specifically noted otherwise by your instructor based upon individual student enrollment.; however,, all sections must adhere strictly without exception unless specifically noted otherwise by your instructor based upon individual student enrollment.; however,, all sections must adhere strictly without exception unless specifically noted otherwise by your instructor based upon individual student enrollment.. Selected Crisis Intervention Approach – Section I This section is worth 30% towards total points possible for entire paper . A review of scholarly literature related crises has revealed numerous approaches used effectively over many years including cognitive behavioral interventions applied individually with clients experiencing various levels of crisis responses including posttraumatic stress disorder (PTSD); trauma recovery counseling interventions applied individually with clients experiencing various levels of crisis responses including PTSD among others ranging from milder reactions such as sleep disturbance related anxieties following terrorist attacks across multiple countries resulting from multiple coordinated terrorist attacks occurring simultaneously throughout America reported widely via mainstream news media outlets reporting live events leading up to multiple crashes directly into large office buildings associated with economic activity conducted within large cities located throughout America resulting in widespread panic and anxiety levels among individuals working within communities across America resulting from witnessing devastation from afar due both directly from witnessing devastating events unfold live via news media outlets broadcasting live images worldwide via satellite transmission communications technology allowing individuals residing outside U.S.-based communities access via internet networks connecting computers around globe allowing real-time communication via media applications allowing sharing audio recordings along with static image captures still frames recorded digitally then electronically transmitted around world instantaneously allowing direct access global community witnessing catastrophic events unfolding U S.-based communities featuring video footage recorded live video cameras positioned directly near physical sites where destruction actually occurred making images readily accessible anyone possessing internet access globally;; however,, additional psychological problems exist following 9/11 terrorist attacks including emotional difficulties concentrating negative thinking patterns violent behaviors substance abuse problems relationship issues financial problems employment problems physical health problems terminal illnesses psychological disorders psychoses dementias mental retardations autism spectrum disorders anxiety disorders depression disorders bipolar disorders eating disorders psychosomatic disorders personality disorders among others documented widely via academic journals featuring peer reviewed research studies conducted academic institutions worldwide publically accessible anyone possessing internet access globally along many websites offering public access articles recently published latest research findings available immediately following official publication dates;; some recent discoveries evidence revealing positive effects positive psychological interventions studied thoroughly place important role assisting individuals suffering stress reactions traumatic events documented widely peer reviewed research studies conducted academic institutions worldwide publically accessible anyone possessing internet access globally along many websites offering public access articles recently published latest research findings available immediately following official publication dates;; some recent discoveries evidence revealing positive effects group counseling therapies implemented successfully applied diverse populations experiencing stress reactions traumatic events documented widely peer reviewed research studies conducted academic institutions worldwide publically accessible anyone possessing internet access globally along many websites offering public access articles recently published latest research findings available immediately following official publication dates;; some recent discoveries evidence revealing successful applications supportive therapies particularly effective treating trauma reactions emotional difficulties mental health patients documented widely peer reviewed research studies conducted academic institutions worldwide publically accessible anyone possessing internet access globally along many websites offering public access articles recently published latest research findings available immediately following official publication dates;; some recent discoveries evidence revealing successful applications family therapy approaches implemented successfully applied families struggling deal psychological problems emotional difficulties mental health patients documented widely peer reviewed research studies conducted academic institutions worldwide publically accessible anyone possessing internet access globally along many websites offering public access articles recently published latest research findings available immediately following official publication dates;; some recent discoveries evidence revealing successful applications community psychology approaches implemented successfully applied families struggling deal psychological problems emotional difficulties mental health patients documented widely peer reviewed research studies conducted academic institutions worldwide publically accessible anyone possessing internet access globally along many websites offering public access articles recently published latest research findings available immediately following official publication dates;; however,, potential issues exist associated psychological healing strategies designed assist victims dealing trauma reactions emotional difficulties mental health patients restored sense normalcy existence post 9/11 world confusing uncertain seemingly frightening dangerous place full threats lurking around every corner difficult feel safe anymore unsure whom trust fearing worst possible outcome result continuous stream graphic reports bomb scares sniper shootings military interventions strikes devastating natural disasters wide range potential threats looming constantly overhead feeling trapped enclosed lives facing realities existing new 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COUN 8146 Course Description: In COUN 8146 Course students will learn the skills necessary to manage a crisis in an ethical and responsible manner. Students will develop a comprehensive understanding of crisis management principles and how to apply these principles when working with individuals, families, groups, and communities in crisis. Particular emphasis will be placed on developing crisis intervention skills for use in mental health settings. Students will also explore how to prevent crises from occurring. COUN 8146 Course will include a field experience component.

Prerequisites: COUN 7146 – Crisis Intervention or equivalent COUN 8146 Course.

Credits: 5 credits (3 lecture hours, 2 lab hours)

Learning Objectives: Upon successful completion of COUN 8146 Course, students should be able to do the following:

Lecture (1 hour)

Seminar (2 hours)

COUN 8146 Course Delivery Modes for COUN 8150 – Clinical Assessment (3 credits) (COUN 8150)

Seminar (2 hours)

COUN 8146 Course Delivery Modes for COUN 8151 – Advanced Psychopathology in Counselling and Mental Health Professions (3 credits) (COUN 8151)

Lecture (1 hour)

COUN 8146 Course deals with crisis management. Crisis is defined as an unexpected, unpredictable event that produces significant emotional, psychological and sometimes physical damage in individuals, families or communities and creates a sense of crisis in those who observe the event. The COUN 8146 Course addresses such topics as understanding crisis in terms of the individual, family, community and society; causes of crisis; signs of crisis; identifying resources and knowing when to refer individuals or families to professional counseling or other resources; intervention techniques; and prevention techniques. COUN 8146 Course is intended for mental health counselors, marriage and family therapists, school counselors and rehabilitation counselors. Prerequisites: COUN 8120 – Clinical Assessment I (4 credits)

COUN 8146 Course Faculty Qualifications for COUN 8147 – Child Abuse: Identification, Intervention and Prevention (3 credits) (COUN 8147) Child abuse is defined as all forms of physical or emotional ill-treatment or neglect of a child under the age of 18 which results in injury or harm. In COUN 8146 Course students will learn about various types of abuse which include: physical abuse, sexual abuse, emotional abuse, mental abuse and neglect. Various theoretical models will be reviewed along with ways to identify risk factors that may indicate the likelihood that a child will become involved in abusive situations. Students will also gain an understanding of how abused children react to their situation along with ways to intervene with abusive families in order to prevent further occurrences.

COUN 8146 Course Faculty Qualifications for COUN 8148 – Addictions Counseling (3 credits) (COUN 8148) Counselors play a key role in helping addicts recover from addiction. COUN 8146 Course focuses on general addictions theory including three types of addictions: chemical dependencies, process addictions and eating disorders. Students will learn about enabling behaviors that fuel addiction as well as how to intervene effectively with addicts through individual therapy as well as group therapy approaches. Students will learn how to help addicts reach recovery through 12-step programs such as Alcoholics Anonymous (AA), Narcotics Anonymous (NA), Al-Anon/Alateen for adult children and relatives of alcoholics/addicts; Gamblers Anonymous; Overeaters Anonymous/Weight Watchers; Adult Children of Alcoholics (ACOA); Co-Dependents Anonymous (CODA); Al-Anon Family Groups/Co-Anon Family Groups for spouses/significant others; Women For Sobriety Inc.; Rational Recovery Systems Inc.; Self-Management And Recovery Training (SMART); LifeRing Secular Recovery; Moderation Management Network Inc.; Smart Recovery LLC.; Unitarian Universalists for Social Justice based on UU Principles & Purposes including diverse faith traditions & secular perspectives shared by recovering alcoholics & addicts

COUN 8146 Course Faculty Qualifications for COUN 8149 – Employment Law: Legal Issues Related to Employee Hiring, Evaluation & Termination (3 credits) (COUN 8149) Employees are protected by laws that prohibit discrimination based on race, color religion gender age disability national origin sexual orientation pregnancy status marital status military service genetic information genetic testing citizenship status veteran status political affiliation social security number criminal record credit report language spoken at home citizenship status outside the United States participation in labor organization membership association or activity use or nonuse of lawful products off the employer’s premises during nonworking hours not job related membership association or activity personal appearance arrest record Place Of Birth Career Mobility Criminal Conviction Education Employment Status Equal Employment Opportunity Race Religion Retaliation Sexual Harassment Sexual Orientation Smoke Free Workplace Veteran Status Domestic Partnerships Handicap Gender Identity Gender Expression Sexual Preference An employee’s right to privacy is protected by laws that guarantee confidentiality concerning medical records personality tests evaluation reports financial data HIV test results genetics mental health criminal records education employment history fingerprints etc.). A variety of law enforcement agencies are responsible for enforcing these laws including Equal Employment Opportunity Commission National Labor Relations Board Office Of Federal Contract Compliance Programs Department Of Justice Civil Rights Division Office For Civil Rights Equal Employment Opportunity Commission State Fair Employment Practices Agencies Local Human Rights Commissions Courts The United States Constitution The Bill Of Rights Federal Statutes State Statutes Administrative Regulations Governmental Orders Local Ordinances Court Decisions Arbitration Awards Case Law Judicial Opinions Judicial Summaries Judicial Determinations Judicial Evaluations Equitable Remedies Punitive Damages Compensatory Damages Reasonable Accommodation Reasonable Attire Reasonable Accessibility Reasonable Safety Reasonable Cleanliness Reasonable Safety Equipment Reasonable Security Certification Reasonable Health Insurance Coverage Reasonable Compensation Indemnification Immunity Prosecution Dismissal Suspension Reduction In Rank Reduction In Pay Withholding Of Salary Termination Discharge Demotion Summary Judgment Limited Liability Partnership Private Equity Firm Hedge Fund Limited Partnership Joint Venture Holding Company General Partnership Sole Proprietorship Corporation Closely Held Corporation Subsidiary Corporation Franchisee Franchisor Licensor Licensee Royalty Trademark Copyright Patent Trade Secret Antitrust Conspiracy Monopoly Boycott Exclusive Deal Interference Investment Securities Rating Tender Offer Insider Trading Fraud Bribery Extortion Embezzlement Collusion Privacy Breach Cybercrime Intellectual Property Cyberterrorism Cybercrime Cyberstalking Child Pornography Indecent Exposure Computer Espionage Denial Of Service Online Impersonation Harassment Phishing Spyware Password Snatching Domain Name Hijacking DoS Attacks Malware Ransomware Web Appli

COUN 8146 Crisis Management (5 credits) COUN 8146 Course is designed to provide students with an overview of the processes and systems used in crisis intervention. The COUN 8146 Course focuses on how crisis situations are identified, how they are assessed, and how they are resolved. Students will learn about different types of crises and the role of the crisis counselor. The COUN 8146 Course will also cover topics such as suicide, substance abuse, posttraumatic stress disorder, and domestic violence.

Crisis Intervention Strategies by Burl E. Gilliland and Richard K. James

Instructions:

The purpose of the Practicum Journal is to provide you with an opportunity to reflect on your weekly activities, in relation to your professional development. Your journal will be submitted at the end of each week, but you are encouraged to keep it up-to-date so that you can gain a better understanding of your thoughts and feelings about your experiences as they occur. You may wish to refer back to your journal for feedback during your next practicum placement or in future COUN 8146 Courses.

You are required to maintain a journal throughout your practicum placement. The journal should contain daily entries for each day of the week, excluding weekends and holidays.

As per the expectations set forth by the Canadian Counselling and Psychotherapy Association (CCPA), your journal must be kept confidential. It is therefore essential that you do not include any information which could identify clients or agencies in any way, including personal names, names of agencies, locations, or identifying characteristics such as gender, age or occupation. These confidentiality requirements extend also to clients’ families, co-workers and other service providers within the agency/community as well as any supervisors, colleagues or peers who may have information about these clients.

If this would result in an entry being completely blank for a day, simply note that no client contact was made on that day (e.g., “No client contact today due to the holiday”). When writing about clients it is expected that you will not use pseudonyms in order to protect client confidentiality – rather this means that you should write about them without reference to their identity (e.g., “Today I saw a client who said…”). If reference has been made at some point during the session then it should also be made in the journal (e.g., if during a session with Client A a reference is made about Client B then both Client A and B would need to be referenced by name within the journal entry).

In addition to recording events from each day which relate specifically to work with clients (e.g., types of interventions used; stages of treatment; issues discussed; etc.), there are several other aspects of your experience which may contribute significantly towards developing a greater understanding of yourself as a professional counsellor/psychotherapist and these must also be included within your journal entries:

Crisis Management in Counseling, Second Edition: Preparation, Prevention, and Intervention (Counseling) (click for Amazon.com link)

I. Introduction

The proposal for my Crisis Management project is to create a mental health support group for veterans. This support group will provide education and resources on how to cope with post-traumatic stress disorder (PTSD) and other mental health issues that can result from serving in the military. The group will meet weekly for two hours and will be open to any veteran who wants to attend.

II. Purpose

The purpose of this project is to provide veterans with an outlet to discuss their experiences and to learn coping mechanisms for dealing with PTSD and other mental health issues. The group will also serve as a resource for information on available services and benefits.

III. Goals

The goal of this project is to provide veterans with a safe space to share their experiences, learn about available resources, and gain coping skills for managing PTSD and other mental health issues.

IV. Objectives

The objectives of this project are to:

1. Educate veterans on the symptoms of PTSD and other mental health issues.

2. Identify resources available to veterans for treatment of PTSD and other mental health issues.

3. Provide coping skills for managing PTSD and other mental health issues.

COUN 8146 Course Practicum for COUN 8147 – Family Violence (5 credits) (COUN 8147)

COUN 8146 Course Practicum for COUN 8148 – Consultation and Supervision (5 credits) (COUN 8148)

COUN 8146 Course Practicum for COUN 8149 – Child Abuse & Neglect (5 credits) (COUN 8149)

COUN 8146 Course Practicum for COUN 8150 – Counseling Children & Adolescents (5 credits) (COUN 8150)

COUN 8129 – Crisis Intervention (3 credits)

COUN 8146 Course introduces students to crisis intervention practices in various settings. The focus is on identifying, responding to, and managing emotional and behavioral reactions that are out of the range of normal coping strategies or are perceived by the individual as overwhelming. Students will learn about common crisis scenarios, how to assess the client’s level of distress, and when to intervene effectively. Students will also explore how to use ethical decision making in a crisis situation and the importance of self-care for the professional. COUN 8146 Course is required for those seeking Nebraska licensure as a Licensed Mental Health Practitioner (LMHP). Prerequisites: COUN 8105; concurrent registration in COUN 8106 and COUN 8110. Grading Basis: Letter Grade

COUN 8146 Course Schedule Here are all COUN 8146 Courses offered during this term; click on “view” for more information. COUN 8146 Course Type COUN 8146 Course Code Room Units COUN 8146 Course Title Class Times View COUN 8110 COUNSELING PRACTICUM 3 PROFESSIONAL ISSUES IN COUNSELING 3:00PM – 4:30PM MTWThF View COUN 8146 CRISIS MANAGEMENT 5 CRISIS MANAGEMENT 9:00AM – 11:40AM MTWThF

COUN 8146 Course Description: Crisis Management is designed to provide students with an understanding of the dynamics of crisis and its management in order to develop skills in dealing with various crisis situations. It focuses on developing knowledge and skills necessary for identifying, analyzing, intervening, and evaluating crisis events within a variety of contexts. The COUN 8146 Course will also consider risk factors, intervention strategies, and outcomes associated with specific crisis situations.

COUN 8146 Course Goals: 1. Understand the dynamics of crisis. 2. Develop knowledge and skills necessary for identifying, analyzing, intervening, and evaluating crisis events within a variety of contexts. 3. Consider risk factors, intervention strategies, and outcomes associated with specific crisis situations.

Learning Objectives: After successfully completing COUN 8146 Course, students will be able to: 1. Define key terms related to crisis management. 2. Understand the dynamics of crisis and its management. 3. Develop skills in identifying, analyzing, intervening, and evaluating various types of crisis situations. 4. Consider risk factors, intervention strategies, and outcomes associated with specific types of crisis situations.

What Should Students Expect to Be Tested from COUN 8146 Course Midterm Exam

The following topics will be covered on the midterm exam for COUN 8146 – Crisis Management:

1. The definition of crisis and the different types of crisis
2. The stages of crisis
3. The importance of effective communication during a crisis
4. The role of the media in a crisis
5. The impact of a crisis on individuals, families, and communities
6. Crisis intervention strategies
7. Disaster mental health interventions
8. Critical Incident Stress Management (CISM)

How to Prepare for COUN 8146 Course Midterm Exam

In order to prepare for your COUN 8146 – Crisis Management midterm exam, it is important to first understand the COUN 8146 Course material. The midterm exam will cover topics such as the definition of crisis, the different types of crises, and the stages of crisis. It is important to be familiar with the terminology and concepts covered in the COUN 8146 Course in order to do well on the exam. In addition to reviewing the COUN 8146 Course material, it is also helpful to take practice exams and/or quizzes. This will help you get a feel for the types of questions that will be on the midterm exam and will also help you gauge your understanding of the material. Finally, be sure to get plenty of rest and eat a healthy meal before the exam so that you are physically and mentally prepared.

Midterm Exam Questions Generated from Top 100 Pages on Bing

1. What are some of the key steps in crisis management?

2. What are some of the key principles of crisis management?

3. What are some of the key elements of crisis management?

4. What are some of the key factors to consider in crisis management?

5. What are some of the key steps to take during a crisis?

Midterm Exam Questions Generated from Top 100 Pages on Google

1. What is crisis management?

2. What are some common causes of crises?

3. What are some steps that should be taken during the crisis management process?

4. What are some common challenges that organizations face during crises?

5. How can effective crisis management help organizations recover from crises?

General Instructions: Please answer each question in as much detail as possible. Please be sure to number each answer according to the question being addressed. Answers should be typed, double-spaced, and submitted electronically as an attachment to your instructor via the online classroom. Please limit your responses to no more than two pages per answer (typed and double spaced).

Questions:

1. Define crisis and describe the four stages of a crisis according to James & Gilliland (2013). In your response, include examples from your own experience or from current events to support your definition.

2. Define and describe the phases of grief as outlined by Kubler-Ross (1969) in her work On Death and Dying. Include examples from your own experience or from current events to support your definition of each phase.

3. Identify a recent tragic event that occurred either in your personal life or in the community where you live or work. Using Holland’s Crisis Theory (as described by James & Gilliland, 2013), identify which stage(s) of crisis you think best describes the community’s reaction to this event?

4. Based on what you have learned about crisis intervention in COUN 8146 Course, identify three interventions that you think would be helpful for individuals in the community who are grieving after this tragic event occurs. For each intervention, explain how it would help those who are grieving and what specific techniques or methods would be used during the intervention process.

What Should Students Expect to Be Tested from COUN 8146 Course Final Exam

Students can expect to be tested on the following topics from the COUN 8146 Course final exam for COUN 8146 – Crisis Management:

• Theories and models of crisis intervention
• Types of crises and interventions
• The role of the crisis interventionist
• Stages of crisis
• Ethical and legal issues in crisis intervention
• Assessment and diagnosis in crisis intervention
• Intervention strategies and techniques
• Post-crisis follow-up

How to Prepare for COUN 8146 Course Final Exam

In order to prepare for your COUN 8146 Course final exam, it is important to first review the material that will be covered on the exam. The COUN 8146 Course final exam for COUN 8146 – Crisis Management (5 credits) will cover topics such as the different types of crises, the phases of crisis management, and the role of the crisis manager. Additionally, you should also review any lecture notes, handouts, and assignments from throughout the COUN 8146 Course in order to be fully prepared for the exam. Finally, it may also be helpful to create a study guide or practice test in order to ensure that you are fully prepared for the exam.

Final Exam Questions Generated from Top 100 Pages on Bing

1. Define crisis.
2. Identify the three phases of crisis.
3. Describe the role of crisis intervention.
4. List and describe the different types of crises that can occur.
5. Discuss the importance of developing a crisis plan.
6. Describe the steps involved in managing a crisis.
7. Discuss the importance of debriefing after a crisis.

Final Exam Questions Generated from Top 100 Pages on Google

1. What are some of the most effective crisis management strategies?

2. What are some of the most common crisis management mistakes?

3. What are some of the key components of an effective crisis management plan?

4. How can you tell if a crisis is escalating and what should you do if it is?

5. What are some of the warning signs that a crisis is about to occur?

COUN 8146 Course Week 1 Description

This is an online COUN 8146 Course. COUN 8146 Course introduces students to crisis management strategies and interventions that are designed to mitigate the harmful effects of psychological trauma. Students will examine a variety of crisis types including natural, technological, and human-caused crises. In addition, students will explore psychological first aid and other crisis interventions that are designed to promote resiliency and recovery in individuals, families, and communities following a crisis event.

COUN 8146 Course Week 1 Outline

Week 1: Introduction to Crisis Management

COUN 8146 Course is designed to prepare you to effectively manage personal and professional crises. In this first week, we will discuss what constitutes a crisis, how crises develop, and the different approaches that can be used to manage them. We will also begin to explore the role of self-care in crisis management.

Topics for Week 1:

• What is a crisis?
• The development of crises
• Approaches to crisis management
• The role of self-care in crisis management

COUN 8146 Course Week 1 Objectives

The following learning objectives are based on the American Counseling Association (ACA) National Standards for School Counselors and the National Association of School Psychologists (NASP) Principles for Professional Ethics.

1. Understand how crisis counseling differs from traditional counseling and therapy.

2. Learn about the three phases of crisis counseling.

3. Understand how to assess for risk of suicide and violence.

4. Learn about common reactions to crisis and trauma.

5. Understand how to provide support to individuals in crisis.

6. Learn about grief and loss counseling.

7. Understand how to provide crisis intervention services to children and adolescents.

COUN 8146 Course Week 1 Pre-requisites

COUN 8146 Course Description: The COUN 8146 Course is designed to provide the student with a comprehensive understanding of crisis intervention, including assessment, intervention and prevention. The COUN 8146 Course will also explore such topics as post-traumatic stress disorder, suicide, family violence and natural disasters. Other topics include children in crisis, substance abuse and mental illness.

COUN 8146 Course Week 1 Duration

Week 1 | Class Description:
COUN 8146 Course introduces crisis prevention, intervention, and management. Topics include: types of crises and crisis theory; signs and symptoms of crisis; intervention strategies and resources; stages of crisis resolution; post-crisis follow-up.

Learning Objectives:
1. Understand various types of crises and how to manage them.
2. Understand the importance of pre-crisis planning and prevention.
3. Understand the process of intervention during a crisis.
4. Understand how to provide follow-up care after a crisis has occurred.

COUN 8146 Course Week 1 Learning Outcomes

1. Assess the effects of critical incidents on individuals, families, and communities.

2. Develop crisis intervention plans for individuals, families, and communities.

3. Implement crisis intervention plans with individuals, families, and communities.

4. Evaluate the effectiveness of crisis intervention plans with individuals, families, and communities.

COUN 8146 Course Week 1 Assessment & Grading

(COUN 8146)

COUN 8146 Course is designed to provide you with an overview of crisis management. You will learn about the different types of crises and how to effectively manage them. The COUN 8146 Course will also cover the importance of communication and collaboration in crisis management.

COUN 8146 Course Week 1 Suggested Resources/Books

COUN 8146 Course Week 1 Assignment (20 Questions)

1. What is crisis management? (3-4 sentences)

Crisis management is the process by which an organization deals with a major disruptive event that threatens to harm the organization, its stakeholders, or the general public. The goal of crisis management is to minimize the negative impact of the crisis and to protect the organization’s reputation.

2. What are some of the steps involved in managing a crisis? (3-4 sentences)

The steps involved in managing a crisis include identifying the source of the crisis, developing a plan to address the crisis, implementing the plan, and evaluating the effectiveness of the plan.

3. What are some of the challenges associated with managing a crisis? (3-4 sentences)

Some of the challenges associated with managing a crisis include dealing with uncertainty, communicating effectively, and maintaining composure.

4. What are some of the common mistakes made in managing a crisis? (3-4 sentences)

Some of the common mistakes made in managing a crisis include overreacting, being unprepared, and failing to communicate.

5. How can an organization prepare for a crisis? (3-4 sentences)

An organization can prepare for a crisis by developing a plan, identifying potential risks, and training employees on how to respond to a crisis.

6. What are some of the benefits of effective crisis management? (3-4 sentences)

Some of the benefits of effective crisis management include minimizing damage to reputation, reducing financial losses, and avoiding legal liability.

7. What is an example of an organization that has handled a crisis effectively? (3-4 sentences)

An example of an organization that has handled a crisis effectively is Johnson & Johnson, which responded quickly and transparently to a manufacturing defect in its Tylenol products in 1982.

8. What is an example of an organization that has handled a crisis poorly? (3-4 sentences)

An example of an organization that has handled a crisis poorly is BP, which was criticized for its slow response and lack of transparency following the Deepwater Horizon oil spill in 2010.

COUN 8146 Course Week 1 Assignment Question (20 Questions)

1.What is crisis?

2.What are the three phases of crisis?

3.What are the four tasks of crisis intervention?

4.What is post-traumatic stress disorder?

5.What are the symptoms of post-traumatic stress disorder?

6.How is post-traumatic stress disorder treated?

7.What is suicide?

8.What are the warning signs of suicide?

9.How can suicide be prevented?

10.What is depression?

11.What are the symptoms of depression?

12.How is depression treated?

13.What are anxiety disorders?

14.What are the symptoms of anxiety disorders?

15.How are anxiety disorders treated?
16.What is substance abuse?
17.What are the signs of substance abuse?
18.How is substance abuse treated?
19.What are eating disorders?
20.What are the signs and symptoms of eating disorders?

COUN 8146 Course Week 1 Discussion 1 (20 Questions)

This discussion is worth 20 points. Please post to the Discussion Board by Thursday at 11:59 p.m. EST/EDT. Please address the following questions in your initial post. When responding to classmates, use the “Ask a Question” feature and post thoughtful responses to at least two classmates that address the following questions: 1. You are a school counselor working with fifth graders who will be making the transition to middle school next year. Some students are anxious about this change, so you would like to provide them with a list of resources (e.g., books, websites, etc.) that will help ease their fears about moving on to the next grade level. Share two such resources that you might recommend for these students and explain why you chose them (be sure to include titles, authors, links, etc.). 2. Explain how you would develop a crisis intervention plan for your school or district if one didn’t already exist and how you might encourage others to adopt it. 3. Think about a recent “crisis” that has impacted your life or work environment (e.g., weather event, personal issue, workplace issue). What was your first response to this crisis? How did you cope with it? 4. Consider an example of a time when you have had difficulty responding appropriately to someone who is in crisis (e.g., feeling overwhelmed by their emotions or having no idea what words to say). What do you think could have helped you respond more effectively? 5

COUN 8146 Course Week 1 DQ 1 (20 Questions)

What are some of the most significant challenges that school counselors face when working with students who have been affected by a crisis? How can counselors help students and families prepare for, respond to, and recover from a crisis? How can counselors best support students and families following a traumatic event?

COUN 8146 Course Week 1 Discussion 2 (20 Questions)

Week 1: Introducing Crisis Management – Definition of a Crisis, Types of Crises, Stages of a Crisis

1. According to the textbook, what are the three types of crises? Give examples of each type.

2. What are some of the common symptoms or warning signs that an individual may be in crisis?
3. Why is it important to have a plan in place for responding to a crisis?
4. What are some of the challenges that can arise when responding to a crisis?
5. What are some of the ethical considerations that need to be taken into account when responding to a crisis?
6. What are some of the factors that need to be taken into account when developing a crisis response plan?
7. What are some of the steps that should be included in a crisis response plan?
8. What are some of the challenges that can arise when implementing a crisis response plan?
9. Why is it important to debrief after a crisis? What are some of the challenges that can arise during debriefing?
10. What are some of the long-term effects that can result from exposure to a crisis?

COUN 8146 Course Week 1 DQ 2 (20 Questions)

1.What are some of the characteristics of a crisis? How do these characteristics differ from those of an emergency?
2.What are some of the signs that a person is in crisis?
3.What are some of the signs that a family is in crisis?
4.How does a crisis differ from a problem?
5.What are some of the steps in managing a crisis?
6.How can you tell if someone is at risk for suicide?
7.What are some of the warning signs that someone may be suicidal?
8.How can you help someone who is suicidal?
9.What are some of the steps you should take if you are in a crisis situation?
10.What is post-traumatic stress disorder (PTSD)? What are some of the symptoms of PTSD?
11.How can you help someone who is experiencing PTSD?
12.What is grief? What are the stages of grief?
13.How can you help someone who is grieving?
14.What is an intervention? When is an intervention appropriate?
15.Who should be involved in an intervention? What are their roles?
16.What are some of the risks and benefits of interventions?
17.How can you tell if an intervention was successful?
18.What are some other resources that can be used in addition to or instead of an intervention?
19.When should professional help be sought?
20.What are some things to keep in mind when working with someone in crisis?

COUN 8146 Course Week 1 Quiz (20 Questions)

Question 1: In his speech to the National Press Club, President Barack Obama said that America’s “first line of defense” against climate change is:
A. smarter land use practices.
B. developing new energy technologies.
C. reducing our dependence on fossil fuels.
D. adapting to the impacts of climate change that are already underway.

C. reducing our dependence on fossil fuels

COUN 8146 Course Week 1 MCQ’s (20 Multiple Choice Questions)

1. Crisis refers to:

A. A disruptive life event that causes an individual or family to have an intense need for support

B. An unanticipated and difficult event that poses a threat to the well-being of an individual or family

C. A sudden, dramatic, and potentially life-threatening event that requires immediate intervention

D. All of the above

2. Individuals experiencing a crisis may exhibit which of the following behaviors?

A. Disorganization and confusion

B. Helplessness and hopelessness

C. Anger and irritability

COUN 8146 Course Week 2 Description

COUN 8146 Course explores the field of crisis management, including intervention and prevention strategies. Students will learn about the assessment and diagnosis of crises, as well as how to develop and implement treatment plans. The COUN 8146 Course will also cover topics such as self-care for counselors, ethical and legal issues in crisis counseling, and working with diverse populations.

COUN 8146 Course Week 2 Outline

(COUN 8146)

Week 2: Crisis Intervention Models, Techniques and Strategies

This week focuses on crisis intervention models, techniques and strategies. You will learn about three main approaches to crisis intervention including the Gestalt approach, the task-oriented approach, and the drama triangle. The purpose of this week is to provide you with an overview of the different approaches to crisis intervention and how they can be applied in a counseling setting.

COUN 8146 Course Week 2 Objectives

COUN 8146 Course DESCRIPTION: Crisis management, intervention, and prevention. Topics include assessment, theory and concepts of crisis, short-term and long-term approaches to interventions, including the role of the professional counselor in developing a comprehensive crisis management plan. Prerequisite: Admission to graduate study in counseling or consent of instructor. COUN 8146 Course OBJECTIVES: Upon completion of COUN 8146 Course, students will be able to: 1. Explain the relationship between crisis and mental health issues. 2. Describe the major theoretical approaches to crisis counseling 3. Differentiate between models for individual and group counseling 4. Develop a comprehensive crisis intervention/prevention plan 5. Describe best practices for managing a variety of crises 6. Understand critical issues surrounding suicide prevention 7. Demonstrate an understanding of ethics in providing crisis counseling 8. Describe resources available for clients in crisis 9. Discuss research related to effective interventions during crises 10…. Words: 504 – Pages: 3

Free Essay Crisis Management …The relevance of crisis communication on Crisis Management Gabrielle Johnson Abstract In this research paper we will be discussing the relevance of Crisis communication within business organizations and how it applies to organization’s crisis management systems or plans that are in place to protect its reputation when something unexpected occurs (i.e., natural disaster, employee strike or recall). We will also explore how organizations should communicate with their stakeholders before, during and after a crisis situation occurs as well as what they should avoid doing so they can maintain a good reputation amongst their customers or target market audience. Other topics that will be covered within this research paper include but not limited to stakeholders awareness and concern, media relations strategies as well as other communication strategies that help businesses through challenging times such as an economic recession where many companies lose money because consumers don’t have enough money to buy their product or service which is one reason why many businesses go out of business during an economic recession because consumers have limited buying power as well as inflation goes up which means everything costs more money (i.e., gas prices increase). Keywords: Business Communication, Crisis Communication, Stakeholders Awareness & Concern Introduction In today’s fast paced society it’s important for business organizations to have some type of Crisis Management System or Plan in place so they can protect their…… Words: 3277 – Pages: 14

Premium Essay Crisis Management …Crisis Management A case study on Benetton Group – Stefano Saccorotti 1 Why do corporations face crises? Companies face crises because there is no such thing as risk-free living anymore; The globalization has made countries interdependent; Consumers demand more transparency from companies; Corporations make mistakes; It is impossible not to face a threat over time; The traditional ways firms use media are under attack by new technologies; Government regulation is more stringent than ever before . 2 Types of crises Financial – Product failures – Environmental catastrophes – Health scares – Industrial accidents – Crime Emergency situations Human relations – Child labor – Employee fraud Human resources – Executive firings 3 What Is a Crisis? “A sudden development that causes grave harm—economic loss, reputation damage—to an organization” Robert Heath 4 What Is a Crisis? An event or series of events that threaten(s) an organization’s ability to conduct its affairs Normal operations are disrupted Changes normal assumptions People need special help Customers threaten boycott Products recalled 5 Factors That Can Lead To Crises Natural Disasters Failure In Risk Analysis Poorly Managed Processes Lack Of Training Poor Systems Design Underestimating Potential Costs Lack Of Preparation Tolerance Of Violation Loss Of Credibility 6 Building Your Team Ex-CEO or President High ranking executive who has dealt with media previously Ex-Government official Vice… Words: 2655 – Pages: 11

Premium Essay Case Study …CASE STUDY ANALYSIS ON GLOBAL CRISIS 2008 ON THE GLOBAL FINANCIAL MARKET This report analyses and evaluates the global financial market crash that occurred in late 2008 using three theories/frameworks namely Expectancy Theory/Self-Efficacy Theory/Bargaining Power Model which will help us understand why the financial markets crashed and what measures should be taken when similar situation arises again The global financial market crash was caused by excessive speculation by financial institutions without proper regulation leading to uncontrolled borrowing by banks which led banks who did not offer subprime mortgages took risks resulting into collapse in housing market leading the world into recession later onbanks collapsed while many individuals became unemployed Negative impacts caused were tremendous including decrease in spending power , increase in unemployment rate all over the world , foreclosure etc Positive impacts were people started saving more rather than spending creating reserves thereby controlling inflationary pressures , government intervention etc Recommendations like enforcing stricter regulations by government authorities on financial institutions , improving transparency level among financial institutions , eliminating corruption etc can help us mitigate risks associated with global economy thereby preventing future crashes Q1 Using expectancy theory explain whether employees feel motivated within organizations and how managers can motivate them using… Words: 2369 – Pages: 10

COUN 8146 Course Week 2 Pre-requisites

The following COUN 8146 Courses must be completed before taking COUN 8146:

COUN 5106 – Theories of Counseling (5 credits)

COUN 5116 – Psychopathology for Counselors (5 credits)

COUN 5126 – Ethical and Legal Issues in Counseling (5 credits)

COUN 8146 Course Week 2 Duration

Week 2 (1 week) Title: Crisis Intervention Skills Overview: This unit will focus on developing skills in crisis intervention, including assessment and intervention techniques. The unit will include an overview of the major psychological theories of crises. Learning Outcomes: Upon successful completion of this unit, students will be able to: a) Demonstrate knowledge and understanding of the major theories in crisis intervention b) Identify the major stages in crises c) Describe the impact of a crisis on an individual d) Develop skills for identifying signs and symptoms of a crisis e) Develop skills for interviewing individuals in a crisis f) Develop skills for managing one’s own reactions during a crisis g) Develop strategies for intervening with individuals in a crisis h) Understand when to refer an individual to more intensive services i) Evaluate the effectiveness of interventions j) Discuss ethical issues associated with crisis intervention k) Understand cultural considerations associated with crises l) Describe how technology can be used in crisis intervention Assessment Strategies: Students will be assessed through participation in class activities, written assignments, and examinations. Recommended Reading: D’Zurilla, T. J., & Goldfried, M. R. (1971). Problem-solving and behavior modification. Journal of Abnormal Psychology, 78(1), 107-126. Retrieved from http://dx.doi.org/10.1037/h0031160 Elliot, D., & Briere, J. (1992). Rape trauma syndrome: A research update. Journal of Interpersonal Violence, 7(4), 529-533. Retrieved from http://dx.doi.org/10.1177/088626092007004006 Everly, G., & Mitchell, J.(1999). Critical Incident Stress Management (CISM): An overview of Past, Present and Future Trends.. Critical Incident Stress Management: An International Journal (CISM), 1(1), 1-5 Everly Jr., G., Flannery, R., Eyler Jr., V., Mitchell Jr., J.(2000). Critical Incident Stress Management (CISM): A review with meta-analysis.” Psychological Trauma: Theory Research Practice and Policy 2(3):203–217 Figley CR.(1982). Compassion fatigue as secondary traumatic stress disorder: An overview.” Social Work 27(3):39–45 Figley CR.(1995). Compassion fatigue as secondary traumatic stress disorder.” In B Trauma victimization : Understanding personresponse patterns New York BrunnerMazel Google Scholar

COUN 8146 Course Week 3 Duration for COUN 8146 – Crisis Management (5 credits) (COUN 8146) Week 3 (1 week) Title: Suicide Prevention Overview: This unit will focus on providing an overview of suicide prevention strategies and interventions that can be utilized when working with individuals who are at risk for suicide or who have attempted suicide in the past Learning Outcomes: Upon successful completion of this unit students will be able to: a) Explain why some individuals are more vulnerable to suicide than others b) Identify the warning signs that an individual may be considering suicide c) Describe how to conduct a suicidal risk assessment d) Describe how to develop a safety plan e) Discuss how to intervene with someone who is having suicidal thoughts f ) Understand when it is necessary to refer someone for more intensive services g ) Discuss ethical issues related to suicide prevention h ) Discuss cultural considerations related to suicide i ) Describe how technology can be used in suicide prevention Assessment Strategies: Students will be assessed through participation in class activities written assignments and examinations Recommended Reading : Aseltine RH Jr Walsh BD Gutierrez L.( 1995 ). Schoolconnectedness is an important protective factor against teenage pregnancy and suicide .” American Journal of Public Health 85(8):1136–1139 Google Scholar Crossref ISI Caine ED . . . Hess RS.( 1994 ). Suicide risk among adolescents : contributions from family , peers , depression , and conduct problems .” Journal of Consulting Clinical Psychology 62(3):523–530 Google Scholar Crossref ISI Claassen CA.( 2013 ). Suicide risk assessments : state of the art and future directions .” Harvard Review Psychiatry 21(5):274–280 Google Scholar Crossref ISI Czyz EK O’Donnell KW Shaffer D.( 2012 ). Clinical characteristics associated with adolescent psychiatric emergencies presenting at an urban pediatric emergency department .” Annals Emergency Medicine 59(2):110 – 118 e113 Google Scholar Crossref ISI De Leo D Draper B Snowdon J.( 2007 ). Gender differences in attempted suicides across cultures .” Archives Suicide Res 11(4):363 – 371 Google Scholar Crossref ISI Dubois S Tremblay RE Caron JN LeBlanc M Boulerice B Vitaro F . . . Zoccolillo M.( 2007 ). Protective factors as resilience resources against early onset antisocial behavior trajectory groups : gender differences .” Development Psychopathology 19(4):1233 – 1246 Google Scholar Crossref ISI Eisenberg ME Galaif ER Hunt JP Speer N Wells KB . . . Zivin K.( 2008 ). Prevalence , correlates , disability , service use , and mortality associated with DSMIV defined bipolar spectrum disorders in the National Comorbidity Survey Replication .” Archives General Psychiatry 65(5):513 – 521 Google Scholar Crossref ISI Gould MS Kleinman AM Wallenstein S Othmer E Neese RM Shaffer D; Columbia University Group for Anxiety Disorders Research; National Institute Mental Health Child Adolescent Mood Disorders Program; Centers Advanced Studies Training State Mental Health Institutes Program Grant MH 55606 ; Consortium New York State Psychiatric Institutes Program Grant MH 59531; National Alliance Mental Illness New York City Metropolitan Area Chapter Grant MH 58857; Columbia University Consortium Graduate School Arts Sciences Grants 4752 4753 4767 4768 4781 4782 4793 4794 4809 4810 4823 4824 4835 4836 4847 4848 4959 4960 4971 4972; Graduate School Arts Sciences Training Grant MH 00925 ; National Institute Mental Health Grants MH 50962 MH 07987 ; Center Biobehavioral Treatment Schizophrenia Program Grant MH 07987 ; Mount Sinai Hospital Medical Center NARSAD Independent Investigator Award 98 – 0106 98 – 1481 98; New York State Department Mental Hygiene Program Grants 96 – 112 93 – 149 95 – 176 97 – 177 99 – 179 94 – 180 96 182 99 183 94 184 99 185 95 186 97 187 99 188 97 189 99 190 97 191 99 192 97 193 99 194 97 195 99 196 97 197 99 198 94 199 96 200 98 201 94 202 96 203 98 204 94 205 96 206 98 207 94 208 96 209 98 210 94 211 96 212 98 213 94 214 96 215 98 216 94 217 96 218 98 219 94 220 96 221 98 222 89 223 91 224 93 225 95 226 97 227 99 228 90 229 92 230 93 231 95 232 97 233 99 234 90 235 92 236 93 237 95 238 97 239 99 240 90 241 92 242 93 243 95 244 97 245 99 246 90 247 92 248 93 249 95 250 97 251 99 252 90 253 92 254 93 255 95 256 97 257 99 258 90 259 92 260 93 261 95 262 97 263 99 264 90 265 92 266 93 267 95 268 97 269 99 270 90 271 92 272 93 273 95 274 97 275 99 276 90 277 92 278 93 279 95 280 97 281 9

COUN 8146 Course Week 2 Learning Outcomes

Week 2 Learning Outcomes:

By the end of this week, students will be able to:

1. Explain the importance of crisis management in counseling.

2. Describe the components of a crisis intervention plan.

3. Develop a crisis intervention plan for a specific population.

COUN 8146 Course Week 2 Assessment & Grading

1. COUN 8146 Course Assessment and Grading
The following are the assessment methods for COUN 8146 Course:

a. Individual Paper – 40%
b. Participation – 20%
c. Class Presentation – 20%
d. Final Exam – 20%

Percentages may be subject to change at the discretion of the instructor.

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COUN 8146 – Crisis Management (5 credits) (COUN 8146)

2. Individual Paper Guidelines
Students will write an individual paper discussing a crisis that they have personally experienced or witnessed, and how they responded to it using a specific crisis intervention theory/model. The paper must include:

a. A description of the crisis situation, including any pertinent details such as setting, demographics of those involved, emotions/reactions displayed, etc.;
b. An analysis of how the student responded to the crisis situation; what emotions were felt, what thoughts were going through their mind, what behaviors were displayed?; and how did these reactions compare/contrast with what is considered an “appropriate” reaction according to the chosen theory/model?; and finally,
c. A discussion on how this experience has impacted them both professionally and personally since the event occurred, including whether or not their response was helpful in resolving the crisis and if not, why not? What would they have done differently if they could go back? How has this experience affected their professional practice going forward? Students will be graded on content, organization, writing quality, use of references (if applicable), and APA style and format. Papers should be 5-7 pages in length (not including cover page and references). Please see me for a copy of the grading rubric for this assignment prior to beginning work on your paper.

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COUN 8146 – Crisis Management (5 credits) (COUN 8146)

3. Participation Guidelines
Participation includes both attendance and active participation in class discussions/activities both in-person and online (i.e., weekly discussion board postings). Students are expected to attend all class sessions unless prior arrangements have been made with the instructor for an excused absence. If an emergency arises which prevents attendance in class, students should notify the instructor as soon as possible via email or telephone explaining the circumstances surrounding the absence so that appropriate accommodations can be made (e.g., missed assignments). In addition to attending all class sessions, students are also expected to actively participate in class discussions/activities both in-person and online by asking questions when clarification is needed, responding thoughtfully to comments made by others, sharing personal experiences when appropriate, etc. Please see me for a copy of the grading rubric for this assignment prior to beginning work on your paper.

COUN 8146 Course Week 2 Suggested Resources/Books

COUN 8146 Course Week 2 Suggested Resources/Books for COUN 8146 – Crisis Management (5 credits) (COUN 8146)

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COUN 8146 Course Week 2 Suggested Resources/Books for COUN 8146 – Crisis Management (5 credits) (COUN 8146)

COUN 8146 Course Week 2 Assignment (20 Questions)

COUN 8146 – Crisis Management (5 credits)

Week 2 Assignment – 20 Questions

Instructions: In this assignment you will answer 20 questions related to your readings for this week. Be sure to read all of the instructions and look at the rubric carefully. Your instructor will grade this assignment based on how well you follow directions, how clearly you express your ideas, and how well you use APA style.

Part I: Short Answer Questions (20 points)

Instructions: Answer each question in a separate Word document (use only one document per student). Include the number of each question with your response. Each answer should be at least one paragraph long (about 7-10 sentences). You do not need to use formal citations in your answers; however, if you are using a source from your readings or other resources please be sure to reference it by title. Your instructor will grade this part of the assignment based on content and organization.

COUN 8146 Course Week 2 Assignment Question (20 Questions)

1. Define and describe the three phases of a crisis.
2. Explain how crisis workers can assess the severity of a client’s crisis.
3. Describe the goals of crisis intervention.
4. Explain the importance of maintaining hope during a crisis.
5. Discuss how to use active listening skills when working with a client in crisis.
6. Describe how to assess for suicide risk.
7. Discuss how to develop a safety plan with a client at risk for suicide.
8. Describe common reactions to trauma and loss.
9. Discuss how culture can impact an individual’s experience of crisis.
10. Explain the role of family and social support in crisis management.
11. Describe when and how to make referrals to other professionals or agencies.
12. Discuss the importance of self-care for crisis workers.
13. Describe different types of crises that can occur in children and adolescents.
14. Discuss how to work with families during a child or adolescent crisis.
15. Describe common reactions to crises experienced by older adults.
16. Discuss how to work with families during an older adult crisis.
17. Explain the impact of substance abuse on an individual’s experience of crisis.
18. Discuss how to work with individuals experiencing a substance abuse-related crisis.
19. Describe different types of crises that can occur in people with chronic mental illness or developmental disabilities..
20 Explain how to work with individuals experiencing one of these types of crises

COUN 8146 Course Week 2 Discussion 1 (20 Questions)

COUN 8146 Course Week 2 Discussion 1 (20 Questions) for COUN 8146 – Crisis Management (5 credits) Description: For this discussion, you will discuss the characteristics of three different types of crises. You will explore these crises using the Crisis Model, which incorporates critical factors to consider in crisis counseling and intervention. These include characteristics of the crisis situation, how individuals respond to crisis, and principles of effective crisis intervention. The discussion will allow you to apply your knowledge of each type of crisis and how it can influence the counselor’s role. Post by Day 3 an explanation of how a specific type of crisis might look using the Crisis Model. Then, explain how you would utilize your theoretical orientation to counsel someone during this type of crisis. Be sure to include all three components from the Crisis Model in your initial post. Be specific in your description and use references from the Learning Resources for support. Respond by Day 5 to at least two colleagues who chose a different type of crisis than yours or who applied a different theoretical orientation than you did for their initial post.

COUN 8146 Course Week 2 DQ 1 (20 Questions)

(COUN 8146)

COUN 8146 Week 2 DQ 1 (20 Questions) For COUN 8146 – Crisis Management (5 credits) (COUN 8146) (COUN 8146) How has the COVID-19 pandemic affected your work or personal life? What challenges have you faced in terms of work, school, or home life? What resources have you used to help address these challenges? How has your view of crisis management changed as a result of the pandemic?

COUN 8146 Course Week 2 Discussion 2 (20 Questions)

Thread: Crisis Management Discussion 2

1. As a student in this class, what are your personal goals? How do you hope to benefit from taking this class?

2. What is your professional role? In what type of setting do you work? Do you have experience with crisis management? If so, please describe. If not, what do you hope to learn from this class?

3. Have you ever experienced a personal or professional crisis? If so, please describe the crisis and how you coped with it. What did you learn from the experience?

4. What do you think are the most important skills for managing a crisis? Why are these skills important?

5. What do you think are the most common mistakes made during a crisis? What can be done to avoid these mistakes?

6. What do you think is the most difficult part of managing a crisis? Why is this part so difficult?

7. What do you think are the most important factors to consider when developing a crisis plan? Why are these factors important?

8. What do you think are the most important elements of an effective crisis communication plan? Why are these elements important?

9. What do you think are the most important considerations for managing the media during a crisis? Why are these considerations important

COUN 8146 Course Week 2 DQ 2 (20 Questions)

Question 1

1. What are some of the factors that contribute to crisis in children?

2. How can parents and professionals prevent crisis in children?

3. What are some of the signs that a child is in crisis?

4. How can parents and professionals intervene when a child is in crisis?

5. What are some of the long-term effects of childhood crisis?

COUN 8146 Course Week 2 Quiz (20 Questions)

1. Question : What are the components of a crisis? Please select all that apply.
2. Question : Which of the following is not one of the three major tasks of crisis intervention?
3. Question : In what ways can a crisis be precipitated? Please select all that apply.
4. Question : A client in crisis may have all of the following except _____.
5. Question : What are the three types of crises? Please select all that apply.
6. Question : According to James and Gilliland, what are the five phases of crisis? Please select all that apply.
7. Question : All of the following are symptoms of post-traumatic stress disorder (PTSD) except _____.
8. Question : According to James and Gilliland, what is one way to prevent maladaptive coping?
9. Question : Which of the following is not an attribute of a successful crisis interventionist?
10. Question : All of the following are guidelines for managing a critical incident except _____.
11. Question : Which type of debriefing is used when there are no serious psychological consequences and no long-term support is necessary?
12. Question : All of the following are risk factors for developing PTSD except _____.
13. Question : Secondary or vicarious traumatization refers to _____.
14. Question : Compassion fatigue is best defined as _____.
15. Question : A problem with using debriefings as a means of crisis intervention is that they _____.
16. Question : In order to be an effective crisis intervener, it is important to have which of the following? Please select all that apply.
17. Question : The first step in managing a critical incident is _____.
18. Question : All of the following are self-care activities for those working with clients in crisis except _____.
19. Question : According to James and Gilliland, which stage of crisis is characterized by physical exhaustion and cognitive confusion?
20.Question: During which stage of crisis does bargaining typically occur?

COUN 8146 Course Week 2 MCQ’s (20 Multiple Choice Questions)

COUN 8146 Crisis Management (5 credits) COUN 8146 Course Week 2 MCQ’s (20 Multiple Choice Questions) for COUN 8146 – Crisis Management (5 credits) Question 1.1.1. What is the strongest predictor of suicide? (Points : 1) Depression Anxiety Gender Anger Question 2.2.2. Overdoses are now the _____ cause of death in the U.S.A.? (Points : 1) Number one Number two Number three Number four Question 3.3.3. Most young adults with bipolar disorder experience: (Points : 1) Mild symptoms of depression Moderate symptoms of depression Severe symptoms of depression All of the above Question 4.4.4. Which types of abuse are often considered a risk factor for developing post-traumatic stress disorder? (Points : 1) Sexual Physical Emotional Neglectful Question 5.5.5. A young child who refuses to talk at school and returns home and screams at his mother could be diagnosed with: (Points : 1) PTSD Bipolar disorder Major depressive disorder Conduct disorder Question 6.6.6. The vast majority of people who die by suicide experience: (Points : 1) Depression Anxiety Bipolar disorder Schizophrenia Question 7.7.7 To qualify as a DSM-V diagnosis, which do you need to have? (Points : 1) Dissociative amnesia Dissociative fugue Dissociative identity disorder All of the above Question 8.8.8 The main difference between PTSD and C-PTSD is: (Points : 1) One can heal from PTSD if treated early One can’t heal from PTSD if not treated early C-PTSD is caused by direct exposure to trauma, while PTSD is caused by indirect exposure to trauma None of the above is true – they’re both caused by direct exposure to trauma Question 9.9.9 People with DID often have: (Points : 1) Suicidal thoughts Hopelessness Dissociation Symptoms consistent with PTSD all of the aboveQuestion 10 .10 .10 .In order for a person to be diagnosed with PTSD, which must occur? (Points : 1) Reliving symptoms Avoidance symptoms Numbing symptoms All of the above Question 11 .11 .11 .Which intervention should be used for someone suffering from a severe dissociative episode?(Points : 1) Exposure therapy Transference focused psychotherapy Psychodynamic psychotherapy Dialectical behavioral therapy Question 12 .12 .12 .Your patient has been in weekly therapy sessions for 3 years, but seems no better off than when he began treatment.(Points : 1 ) You suggest that he change therapists You refer him to your supervisor You tell him it may take longer than expected You tell him he has made great progress and you are proud of himQuestion 13 .13 .13 .The main difference between DID and PTSD is:(Points :1 ) The age at which symptoms begin The severity/ intensity of symptoms The types of abuse experienced All answers are correctQuestion 14 .14 .14 .Which intervention should NOT be used for someone suffering from a severe dissociative episode?(Points:1 ) Cognitive behavioral therapy Hypnosis Dialectical behavioral therapy Transference focused psychotherapyQuestion 15 .15 .15 A patient suffering from suicidal ideation tells you that she believes everyone will be better off without her.(Points:1 ) You tell her you think she is wrong You refer her to your supervisor She admits herself into a psychiatric hospital She tells you she will never act on her thoughts, so there’s no need to worry about itQuestion 1616 16Which intervention should NOT be used for someone suffering from a severe dissociative episode?(Points:1 ) Cognitive behavioral therapy Hypnosis Dialectical behavioral therapy Transference focused psychotherapyQuestion 171717 This patient told me she hears voices in her head that tell her to hurt other people.( Points:1 ) Schizophrenia Bipolar Disorder Schizoaffective Disorder Dissociative Identity DisorderQuestion 181818 A patient tells you he has been feeling really low lately and has been thinking about harming himself.( Points:1 ) Derealization Depersonalization Depression HallucinationQuestion 191919 A patient tells you he sometimes hears things that other people don’t hear, such as music playing or people talking.( Points:1 ) Derealization Depersonalization Depression HallucinationQuestion 202020 Your patient has been in weekly therapy sessions for 3 years, but seems no better off than when he began treatment.( Points:1 ) You suggest that he change therapists You refer him to your supervisor He admits himself into a psychiatric hospital You tell him it may take longer than expected

COUN 8146 Course Week 3 Description

COUN 8146 Course examines the role of the professional counselor in crisis management. Theories, strategies and techniques for counseling individuals, families and groups who have experienced crisis are discussed. Specific content areas include physical and emotional trauma, suicide intervention, grief counseling, disaster counseling and psychological first aid. Ethical and legal implications of crisis counseling are addressed. Prerequisite: COUN 8145.

COUN 8146 Course Week 3 Outline

COUN 8146 Course Description: COUN 8146 Course provides an overview of crisis intervention and management. It emphasizes the role of mental health professionals in providing crisis counseling and support, both as primary responders and as members of multi-disciplinary teams. Students will develop an understanding of the psychological impact of disasters on survivors and aid workers, learn to identify common reactions to crisis situations, and study specific models of crisis intervention. The COUN 8146 Course also includes a review of the research on effective interventions in crises. Prerequisites: COUN 8085 and 8095

Learning Objectives: Upon successful completion of COUN 8146 Course, students will be able to: 1. Understand the psychological impact of disasters on survivors and aid workers 2. Identify common reactions to crisis situations 3. Study specific models of crisis intervention 4. Understand the research on effective interventions in crises

COUN 8146 Course Week 3 Objectives

COUN 8146 Course is designed to provide students with an understanding of the crisis counseling process. Students will be able to identify and apply the skills necessary to work effectively with clients in crisis situations. In addition, students will learn about the different types of crises that can occur and how to best respond to them.

COUN 8146 Course Week 3 Pre-requisites

Students must successfully complete COUN 8146 Crisis Management prior to registering for COUN 8146 Course.

COUN 8146 Course Week 3 Duration

Term: Spring 2021

Date Range: 1/18/2021 – 4/26/2021

COUN 8146 Course Description: The purpose of COUN 8146 Course is to develop the knowledge and skills necessary for providing crisis intervention in a variety of settings. Students will explore the effects of major stressors and their subsequent impact on mental health and well-being. COUN 8146 Course will also focus on the development of crisis intervention skills in order to provide immediate, short-term services for individuals in a crisis situation. In addition, COUN 8146 Course will explore various approaches to crisis intervention with a particular focus on suicide risk assessment and intervention. The COUN 8146 Course Schedule is subject to change at any time at the discretion of the faculty member.

COUN 8146 Course Week 3 Learning Outcomes

Students will demonstrate their understanding of the following topics:

• Types of crises and their impact on individuals, families, and communities

• Factors that contribute to the development of crisis situations

• Theories and models of crisis intervention

• Strategies for managing crisis situations

• The role of the crisis intervention specialist in facilitating recovery from crisis situations

COUN 8146 Course Week 3 Assessment & Grading

Assessment 1: Comparing and Contrasting Crisis Management Theories and Interventions (20%) Instructions In this assessment, you will be asked to explore crisis management theories and interventions from the field of counseling. Using the literature, you will identify one crisis intervention theory and at least two corresponding interventions. You will then analyze these by discussing how the components of each model relate to one another. Your paper must address the following: A description of the selected crisis intervention theory with a focus on its key assumptions, tenants, and underlying philosophy A description of at least two crisis interventions related to your selected theory An analysis of how your selected theory informs your understanding of crisis counseling with a focus on its usefulness for guiding practice Specific Requirements Your paper must be double-spaced using 12-point Times New Roman font, 1″ margins on all sides, and APA formatting throughout. Include a cover page with your name, the title of your paper, and your program information (e.g., Masters in Counseling). Include section headings as appropriate. Cite references according to APA guidelines. Paper Length: 4 – 6 pages (not including title page or reference list) Grading Criteria Assignment Components Max. Points Quality of Introduction 15 Quality of Literature Review 30 Integration of Theory and Intervention 35 Quality of Conclusion 20 Organization / Development of Ideas 20 Use of APA Style 10 Total: 150 Grading Scale Grade Numerical Value A 93-100 A- 90-92 B+ 87-89 B 83-86 B- 80-82 C+ 77-79 C 73-76 D 70-72 F Below 70 To access the grading rubric for this assignment, click here

COUN 8146 Course Week 3 Suggested Resources/Books

COUN 8146 Course Week 3 Suggested Resources/Books for COUN 8146 – Crisis Management (5 credits) (COUN 8146)

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COUN 8146 – Crisis Management (5 credits)

Required Textbook: Critical Incident Stress Management (ISBN: 978-1562860264) by John R. Wilson, PhD & Jeffrey T. Mitchell, PhD

Additional Required Readings:

Some of the following will be provided within COUN 8146 Course; however, if you would like to review them prior to starting the COUN 8146 Course or refer back to them later, please feel free to use the links below. While some are available online at no cost, others are available through the University library or may need to be purchased from a bookstore or other resource. You may also want to purchase copies of these readings for your reference in the future. Where possible, we have included ISBN information so that you can more easily locate the books via on-line bookstores and libraries.

Suggested Reading List: The following reading list is based on those suggested by American Counseling Association and the International Critical Incident Stress Foundation (ICISF). Although not required, these resources are available for reference as well as further study. You may wish to purchase copies of these texts and/or journal articles for your personal reference in the future as well. This list includes references related to crisis counseling as well as critical incident stress management more broadly defined and may include theory and practice materials of interest to mental health counselors who work with crisis clients in any capacity including children and adolescents, victims of violence and natural disaster survivors. You will not be asked to purchase all of these materials but you may want consider doing so for your own reference library in the future as well as for general information related to working with crisis clients across populations. Some titles are also used within other classes within this program so it is possible that you will find some of them useful now or in the future:

American Counseling Association Suggested Reading List: ACAPress has published a series of articles focused on disaster mental health issues that can be found at http://www.counseling.org/publications/disaster-mental-health/. These articles cover various disaster topics including tsunamis, hurricane Katrina, earthquakes and flooding among others. They are free online but you may also wish purchase a bound copy if you would like one for your reference library (ISBN# 9781933895394). This book includes several articles specifically focused on trauma interventions with children and adolescents following natural disasters including tornadoes, hurricanes and floods among others (see pp 51-65). See http://www.counseling.org/resources/library/aca_page/aca_disaster_mental_health_series_information for additional information about this series; however, it is possible that some materials are no longer available online but may still be available through other sources such as bookstores or public libraries. Please check first before purchasing from a retailer directly if they are still available through ACAPress: http://www.counselingoutfitters.com/vistas/vistas12/. However, it is possible that some titles are out of print but still available through other sources such as used bookstores or public libraries so check first before making a purchase directly from ACAPress: http://www.counselingoutfitters.com/vistas/.

COUN 8146 Course Week 3 Assignment (20 Questions)

Complete the following exam in Week 3. This exam is worth 20 points. Please type your answers. Answers must be submitted as an attachment to this quiz in Microsoft Word format. Submit by clicking the “Add Attachment” button below.

Question 1: Identify one of the two types of crisis and explain how it differs from the other type. (2 points)

Question 2: What are three important factors to consider when determining whether a situation is a crisis? (3 points)

Question 3: List and describe the four phases of a crisis. (4 points)

Question 4: Explain what is meant by the term “crisis trigger event” and give an example of such an event. (2 points)

Question 5: Define the term “crisis escalates” and give an example of how a crisis might escalate. (2 points)

Question 6: Describe what is meant by the term “crisis communication plan” and explain its purpose. (2 points)

Question 7: List and describe the four steps in developing a crisis communication plan. (4 points)

Question 8: Define the term “crisis team” and explain its purpose. (2 points)

Question 9: Describe what is meant by the term “crisis intervention” and explain its purpose. (2 points)

COUN 8146 Course Week 3 Assignment Question (20 Questions)

Unit 3 Assignment Guidelines and Rubric

Overview: For this assignment, you will apply what you have learned in Units 1 and 2 to develop a comprehensive crisis intervention plan for an individual experiencing severe mental illness.

Crisis Intervention Plan Development Instructions

For this assignment, you will develop a crisis intervention plan for an individual experiencing a mental health crisis.

Before you begin developing the intervention plan, consider the following questions:

COUN 8146 Course Week 3 Discussion 1 (20 Questions)

1. How do you think the concepts of hope and crisis can be integrated?

2. What are some key elements of a crisis management plan?

3. What are some of the challenges that need to be considered when developing a crisis management plan?

4. How can individuals and organizations effectively manage crisis situations?

5. What are some of the best practices for managing crisis situations?

COUN 8146 Course Week 3 DQ 1 (20 Questions)

1. How do you define a crisis?

2. What are some of the most common causes of crises?

3. What are some of the most common signs and symptoms that a crisis is brewing?

4. How can you prevent a crisis from occurring in the first place?

5. What are some of the most effective ways to manage a crisis once it has begun?

6. Who should be involved in the crisis management process?

7. What is the role of communication in crisis management?

8. What are some of the most common mistakes made during crisis management?

9. How can you learn from a crisis and prevent it from happening again in the future?

10. What are some of the most effective ways to debrief after a crisis has ended?

COUN 8146 Course Week 3 Discussion 2 (20 Questions)

https://homeworklance.com/downloads/coun-8146-COUN 8146 Course-week-3-discussion-2-20-questions/

COUN 8146 Course Week 3 Discussion 1 (5 Questions) for COUN 8146 – Crisis Management (5 credits) (COUN 8146)

https://homeworklance.com/downloads/coun-8146-COUN 8146 Course-week-3-discussion-1-5-questions/

COUN 8146 Course Week 2 Discussion 1 (10 Questions) for COUN 8146 – Crisis Management (5 credits) (COUN 8146)

https://homeworklance.com/downloads/coun-8146-COUN 8146 Course-week-2

COUN 8146 Course Week 3 DQ 2 (20 Questions)

Please post a total of 20 questions (5 each from at least 4 different students) to this Discussion Board by Day 3 of Week 3. These 20 questions will form the basis of the Week 4 Quiz. Questions may be general, specific to the textbook, or based on your own research. You may use any resources you wish in developing these questions, but all sources used must be properly cited using APA style. Be sure to refer to the Question Development Guidelines document for information on how to create effective questions.

QUESTIONS FOR DISCUSSION:
1) What is the difference between a crisis and an emergency?
2) What are some of the common reactions people have during a crisis?
3) What are some steps that should be taken during the initial stages of a crisis?
4) How can people who have been affected by a crisis be helped?
5) What are some long-term effects of a crisis?

COUN 8146 Course Week 3 Quiz (20 Questions)

1. A ________ is defined as any situation where there is a threat to an organization’s ability to function normally.

2. A ________ can be considered a subtype of crisis, as it involves changes in an organization that are out of the ordinary and threaten its well-being.

3. A ________ is a planned response to a potential crisis that may or may not occur.

4. A __________ is a situation that has already occurred and for which the organization must now react.

5. The _________ model is based on the idea that organizations move through different stages as they respond to a crisis.

6. In the ________ stage of the Crisis Management Model, an organization is focused on gathering information and assessing the situation.

7. In the ________ stage of the Crisis Management Model, an organization begins to develop and implement plans to address the crisis.

8. In the ________ stage of the Crisis Management Model, an organization evaluates the effectiveness of its response and makes adjustments as necessary.

9. The _________ approach to crisis management emphasizes prevention and planning over reaction and response.

10. The _________ approach to crisis management emphasizes speed and efficiency in responding to a crisis.

COUN 8146 Course Week 3 MCQ’s (20 Multiple Choice Questions)

1. The concept of preparedness is a critical aspect of crisis management and includes all of the following EXCEPT:

a. Identifying potential hazards

b. Training employees in evacuation procedures

c. Establishing communication plans with key stakeholders

d. Putting together an emergency response team

2. Crisis management is most effective when it is ______________.

a. Proactive

b. Reactive

c. Contingent upon the particular crisis at hand

d. Led by a single individual or small group of individuals

3. A ______________ is a type of hazard that has the potential to cause harm or damage to people, property, or the environment.

a. Risk factor

b. Crisis situation

c. Threat agent

COUN 8146 Course Week 4 Description

COUN 8146 Course provides an overview of crisis intervention and prevention, emphasizing an ecological perspective. It examines crisis as a transactional event within the context of family systems, organizations, and communities. It reviews assessment strategies and emphasizes counseling interventions designed to assist individuals and groups in crisis.

COUN 8146 Course Week 4 Outline

(COUN 8146 Course information provided by the Office of Online and Extended Learning. Please contact your instructor for more details.)

Crisis management is a process designed to prevent or lessen the effects of a crisis. It is a proactive attempt to reduce the damages caused by serious negative events. Crisis management is often thought of as a reaction to a crisis situation, but it can also be considered a preventative measure. The goal of crisis management is to protect an organization from any event that could potentially cause serious harm to the organization, its employees, customers, or reputation.

In COUN 8146 Course we will discuss how to develop and implement a crisis management plan. We will also explore how to identify potential crises and how to respond to them effectively. COUN 8146 Course will provide you with the knowledge and skills necessary to manage a crisis situation effectively.

COUN 8146 Course Week 4 Objectives

(COUN 8146)

COUN 8146 Course Week 4 Objectives for COUN 8146 – Crisis Management (5 credits)

COUN 8146 – Crisis Management (5 credits)

1. Understand the impact of crisis on individuals and families.

2. Understand how to assess and intervene with individuals and families during a crisis.

3. Understand how to develop and implement crisis intervention plans.

4. Understand how to evaluate the effectiveness of crisis intervention plans.

COUN 8146 Course Week 4 Pre-requisites

N/A

COUN 8146 Course Week 4 Pre-requisites for COUN 8146 – Crisis Management (5 credits) (COUN 8146) N/A

COUN 8146 Course Week 5 Pre-requisites for COUN 8900 – Comprehensive Examination (0 credits) (COUN 8900) N/A

COUN 8146 Course Week 4 Duration

This is a 3-week COUN 8146 Course.

Week 1: Introduction to Crisis Management

Week 2: Planning for Crisis Response and Recovery

Week 3: Implementation of Crisis Management Plans

COUN 8146 Course Week 4 Learning Outcomes

Upon successful completion of COUN 8146 Course, students will be able to:

1. Analyze the causes and consequences of crisis events.

2. Develop crisis intervention plans.

3. Implement crisis intervention strategies.

4. Evaluate the effectiveness of crisis intervention plans and strategies.

COUN 8146 Course Week 4 Assessment & Grading

1. Explain how risk management is used to inform crisis management decisions.

Risk management is a process that helps organizations identify, assess, and manage potential risks that could adversely affect their business operations. It is a proactive approach that can help organizations avoid or mitigate the impact of crises.

2. Discuss the benefits and challenges of using technology in crisis management.

Technology can be a valuable tool for crisis management, providing organizations with the ability to quickly collect and share information, coordinate response efforts, and track progress. However, technology can also present challenges, such as the need for specialized training and support, potential security risks, and the potential for systems to fail when they are most needed.

COUN 8146 Course Week 4 Suggested Resources/Books

COUN 8146 Course Textbook:

Crisis Counseling and Intervention, 4th Edition, by Richard K. James and Anthony W. Dick.

Other Recommended Books:

Crisis Intervention Strategies, 6th Edition, by Richard K. James and Burl E. Gilliland.

COUN 8146 Course Week 4 Assignment (20 Questions)

Description: In COUN 8146 Course, students learn how to apply crisis counseling theories, knowledge, and skills to diverse populations in a variety of settings. Through the use of lectures, class discussions, readings, and audio-visual media students examine crisis management theories and models; explore personal reactions to crisis and disaster situations; understand the dynamics of coping with loss and grief; learn how to intervene in crisis situations; and develop skills for identifying clients at risk for suicide. Students also have an opportunity to practice intervention skills through role-plays with their classmates.

Assignment Instructions: Complete the following questions. Please type your answers in narrative format within the COUN 8146 Course Content area below (do not attach as a separate document). Your answers should be 2–3 paragraphs in length (unless otherwise noted) and must address each question directly. Cite any resources you use (e.g., textbook, websites, etc.), using APA formatting.

COUN 8146 Course Week 4 Assignment Question (20 Questions)

Please complete the following questions:

1. Please provide an overview of the assigned reading for this week.

2. What are some of the key points that you took away from the reading?

3. What are some of the challenges that you see with implementing crisis intervention services within schools?

4. What do you think are some possible solutions to these challenges?

5. How do you think schools can better prepare for and respond to crises?

6. What do you think are some of the benefits of having a crisis intervention team in place within a school?

7. How do you think schools can better educate staff, students, and parents about crisis intervention services?

8. What do you think are some of the key components of an effective crisis intervention plan?

9. How do you think schools can better assess their needs in regards to crisis intervention services?

10. What do you think are some of the challenges that school counselors face when working with students who have been involved in a crisis?

COUN 8146 Course Week 4 Discussion 1 (20 Questions)

(COUN 8146)

(See attachments for specific details on questions)

COUN 8146 Course Week 4 Discussion 1 (20 Questions) for COUN 8146 – Crisis Management (5 credits) (COUN 8146) (COUN 8146)

COUN 8146 Course Week 4 DQ 1 (20 Questions)

– Strayer University

COUN 8146 Week 4 DQ 1 (20 Questions) – Crisis Management. Complete the following 20 questions:. 1. Define what is meant by crisis?. 2. Define what is meant by crisis management?. 3. Discuss the main characteristics of a crisis situation.. 4. Describe the three stages of crisis development.. 5. Explain how you would use Prochaska’s transtheoretical model of change to address someone in a crisis situation.. 6. Explain how you would use Erikson’s theory of psychosocial development to address someone in a crisis situation.. 7. Describe how your personal belief system influences your perception of a client’s crisis situation.. 8. Discuss how issues related to culture and diversity can impact the assessment and management of a client’s crisis situation.. 9. Explain why effective communication skills are critical when working with clients in a crisis situation.. 10. Describe the importance of empathy when working with clients in a crisis situation.. 11. Discuss why it is important for counselors to remain calm when working with clients in a crisis situation.. 12. Describe some of the potential risks involved in working with clients in a crisis situation.. 13

COUN 8146 Course Week 4 Discussion 2 (20 Questions)

COUN 8146-D2-20 Questions
What are the three (3) most important questions that should be asked when developing a crisis plan?
1. What are our goals for the crisis plan?
2. What are the potential risks and hazards associated with our organization?
3. What are the specific needs of our organization during a crisis?

COUN 8146 Course Week 4 DQ 2 (20 Questions)

COUN 8146 Crisis Management (5 credits) COUN 8146 Course will address how to work with clients who are experiencing a crisis, including suicidal ideation and attempts, mental illness, and other issues. The COUN 8146 Course will address the different models of crisis intervention, as well as the dynamics of suicide and violence.

COUN 8146 Course Week 4 Quiz (20 Questions)

Week 4 Quiz

Question 1 2 / 2 pts

Which of the following is NOT an example of a type of crisis that could occur in a school?

A student commits suicide. A natural disaster occurs. A group of students threaten to kill a teacher. A pipe bursts in the school, flooding several classrooms.

Question 2 2 / 2 pts

The _________________ theory of crisis asserts that when one or more stressors are added to an individual’s normal level of stress, they may develop a crisis.

stress-response stress-coping stress-reaction stress-induced

Question 3 2 / 2 pts

Which stage of crisis typically begins with a period of shock and disbelief?

COUN 8146 Course Week 4 MCQ’s (20 Multiple Choice Questions)

Question 1 2 points Save ________ is considered the least effective way of ending a crisis. Initiating a cover-up of the crisis Using bureaucratic procedures to deal with the crisis Admitting responsibility and apologizing for the crisis Blaming others for the crisis

Question 2 2 points Save During a crisis, when do rumors become a problem? When they are conveyed in writing When they are conveyed by word of mouth When they are conveyed through email or phone call Only when they are false

Question 3 2 points Save A company that has experienced an ethical failure would most likely use which of the following approaches? Transactional Deontological Autonomous Self-interested Communal

Question 4 2 points Save What type of reaction is defined as negative attitudes and behaviors toward an organization or its products? Crisis Angry Complaint Disgruntled Customer Satisfied Customer

Question 5 2 points Save ______________ involves professional skills that help people cope with emotional stress and conflict. Counseling Psychotherapy Psychodrama Family Therapy Group Therapy

COUN 8146 Course Week 5 Description

COUN 8146 Course covers psychological and sociological theories of crisis and their implications for intervention. Students will gain knowledge of strategies to reduce the impact of critical incidents and learn how to implement interventions that promote post-crisis recovery.

COUN 8146 Course Week 5 Outline

COUN 8146 Course Description: COUN 8146 Course is designed to introduce the student to various types of crisis situations that may arise in their work with clients. The COUN 8146 Course will focus on identifying and managing various types of crisis, as well as developing a comprehensive crisis management plan. In addition, the COUN 8146 Course will address the ethical and legal implications of crisis management.

Learning Objectives:

Upon completion of COUN 8146 Course, students will be able to:

1. Describe various types of crisis situations that may arise in counseling.

2. Develop a comprehensive crisis management plan.

3. Identify and manage various types of crisis.

4. Understand the ethical and legal implications of crisis management.

COUN 8146 Course Week 5 Objectives

COUN 8146 Course is designed to provide students with an overview of the major theories and interventions used in crisis management. Students will learn about various crisis situations and how to apply crisis management techniques to address them. In addition, students will learn about the role of the crisis manager and how to develop a plan for managing a crisis.

COUN 8146 Course Week 5 Pre-requisites

COUN 8146 – Crisis Management (5 credits) (COUN 8146)

Description: COUN 8146 Course will cover crisis management and counseling issues with individuals and groups. Students will learn how to utilize crisis counseling skills for prevention, intervention and follow-up of critical incidents. Issues related to mass violence, terrorism, natural disasters, HIV/AIDS, poverty and substance abuse will be discussed. Students will be expected to conduct field research in a crisis setting.

COUN 8146 Course Week 5 Duration

COUN 8146 – Crisis Management (5 credits) is a 5-week COUN 8146 Course.

COUN 8146 Course Week 5 Learning Outcomes

1. Identify the specific characteristics and dynamics of crises.

2. Develop an understanding of how individual and systemic variables can interact to create or exacerbate crisis situations.

3. Understand the importance of developing a comprehensive crisis plan.

4. Gain an understanding of how to effectively manage a crisis situation.

COUN 8146 Course Week 5 Assessment & Grading

COUN 8146 Course Details: Grading. 1) This is a graded COUN 8146 Course and the grade is factored into your overall GPA. 2) Grades will be assigned as follows: 95-100% = A, 90-94% = A-, 85-89% = B+, 80-84% = B, 75-79% = B-, 70-74% = C+, 65-69% = C, 60-64% = C-, 55-59% = D, 0-54%= F. 3) Additional grading details are listed on the COUN 8146 Course Schedule. 4) All assignments must be submitted in a timely fashion to avoid receiving a late penalty or being unable to complete the assignment due to low availability of crisis counseling teams for observation hours.

COUN 8146 Course Week 5 Suggested Resources/Books

• Pfeiffer, J. W., & Jones, J. P. (2013). The handbook of conflict resolution: Theory and practice (3rd ed.). San Francisco, CA: Jossey-Bass.

• Rubin, J. Z., Pruitt, D. G., & Kim, S.-H. (1994). Social conflict: Escalation, stalemate, and settlement (2nd ed.). New York: McGraw-Hill.

• Deutsch, M., & Coleman, P. (2000). The handbook of conflict resolution: Theory, research, and practice (2nd ed.). New York: Basic Books.

COUN 8146 Course Week 5 Assignment (20 Questions)

1. What is the primary mission of a crisis intervention program?

2. What are the three essential components of a comprehensive crisis intervention program?

3. What are the four major goals of a crisis intervention program?

4. What are the six key elements of an effective crisis intervention program?

5. How can a crisis intervention program be designed to meet the specific needs of a community?

6. What are some of the challenges associated with developing and implementing a successful crisis intervention program?

7. How can a community benefit from a well-designed and implemented crisis intervention program?

8. What are some of the potential pitfalls associated with poorly designed and implemented crisis intervention programs?

9. What are some of the key considerations for developing and implementing an effective crisis intervention program in schools?

10. What are some of the key considerations for developing and implementing an effective crisis intervention program in the workplace?

COUN 8146 Course Week 5 Assignment Question (20 Questions)

1. List and describe the four primary goals of crisis intervention.

2. Explain what is meant by a “crisis.”

3. Describe how a person in crisis typically behaves.

4. Explain what is meant by the term “coping mechanisms.”

5. List and describe the three types of coping mechanisms.

6. Explain what is meant by the term “stressor.”

7. List and describe the three types of stressors.

8. Describe how a person’s coping mechanisms can affect his or her ability to deal with a crisis situation.

9. Explain what is meant by the term “resilience.”

10. Describe how resilience can help a person deal with a crisis situation.

11. List and describe the five stages of grief.

12. Explain what is meant by the term “post-traumatic stress disorder.”

13. Describe how post-traumatic stress disorder can develop after a person experiences a traumatic event.

14. Explain what is meant by the term “crisis intervention team.”

15. Describe the role of a crisis intervention team in responding to a crisis situation.

COUN 8146 Course Week 5 Discussion 1 (20 Questions)

COUN 8146 – Crisis Management (5 credits)

Crisis Management

1.What is a crisis?
2.How do you think people react during a crisis?
3.How can you tell if someone is in a crisis?
4.What are some steps that should be taken during a crisis?
5.How can you prevent a crisis?
6.What are some warning signs of a potential crisis?
7.How do you think people cope after a crisis?
8.What are some long-term effects of a crisis?
9.How can you help someone who is struggling after a crisis?
10.Who is most at risk for developing PTSD after a traumatic event?

COUN 8146 Course Week 5 DQ 1 (20 Questions)

1. What are the three phases of crisis intervention? What happens during each phase?

2. How does a crisis differ from an emergency?

3. How might the characteristics of a crisis impact the intervention process?

4. How can helpers maintain objectivity when working with someone in a crisis?

5. What are some helpful techniques for managing stress during a crisis intervention?

6. How can burnout be prevented when working with individuals in crisis?

7. What are some signs that a person may be experiencing a mental health crisis?

8. When is it appropriate to call for backup during a crisis intervention?

9. What are some common myths about suicide?

10. How can helpers assess for suicide risk during a crisis intervention?

11. What are some helpful interventions for someone who is suicidal?

12. What should be done if someone refuses help during a crisis intervention?

13. What are some common reactions to trauma?

14. How can helpers assess for post-traumatic stress disorder during a crisis intervention?

15. What are some helpful interventions for someone who is experiencing post-traumatic stress disorder?

16. What are some common reactions to grief and loss?

17. How can helpers assess for complicated grief during a crisis intervention?

COUN 8146 Course Week 5 Discussion 2 (20 Questions)

COUN 8146 Course Week 5 Discussion 1 (20 Questions) for COUN 8146 – Crisis Management (5 credits) (COUN 8146)

COUN 8146 Course Week 4 Discussion 2 (20 Questions) for COUN 8146 – Crisis Management (5 credits) (COUN 8146)

COUN 8146 Course Week 4 Discussion 1 (20 Questions) for COUN 8146 – Crisis Management (5 credits) (COUN 8146)

COUN 8146 Course Week 3 Discussion 2 (20 Questions) for COUN 8146 – Crisis Management (5 credits) (COUN 8146)

COUN 8146 Course Week 5 DQ 2 (20 Questions)

1. What are the three main goals of crisis intervention?

The three main goals of crisis intervention are to restore a sense of order and safety, to promote adaptive coping and problem-solving, and to reduce psychological distress.

2. How does crisis intervention differ from traditional counseling or therapy?

Crisis intervention differs from traditional counseling or therapy in that it is typically shorter in duration, focused on the here-and-now, and geared towards helping the individual cope with and resolve a specific crisis.

3. What are some common reactions to crises?

Common reactions to crises include shock, denial, anger, anxiety, depression, and hopelessness.

4. What are some of the key components of effective crisis intervention?

Some of the key components of effective crisis intervention include active listening, empathic understanding, and providing support and practical assistance.

5. What are some common mistakes made in crisis intervention?

Some common mistakes made in crisis intervention include trying to fix the problem, minimizing the importance of the problem, or giving advice without first establishing rapport.

COUN 8146 Course Week 5 Quiz (20 Questions)

Question 1 5 / 5 pts From the text, what is one of the reasons why crisis managers often do not take a psychological approach to their work? Crisis managers are too busy managing to deal with psychological issues. Crisis managers lack sufficient training in psychology. Psychological approaches are too slow for many crisis situations. Psychologists do not have enough training in crisis management. Question 2 5 / 5 pts During a crisis, who is most likely to be focused on stopping the loss of life? First responders. Psychologists. Victims and survivors. Journalists. Question 3 0 / 5 pts According to James and Gilliland, which type of grief is characterized by a person’s feeling angry that the person who died was taken away before his or her time? Disenfranchised grief Complicated grief Simple grief Ambiguous grief Question 4 0 / 5 pts The _________ refers to experiencing a crisis as an opportunity for positive change within oneself and/or within society at large. cusp of crisis concept catharsis principle personal transformation trauma principle principle of post-traumatic growth Question 5 0 / 5 pts During an incident involving mass violence, how can media coverage intensify the effects of trauma on survivors and witnesses? by contributing to post-traumatic growth by providing people with important information about how to respond effectively in such situations by causing people to experience “vicarious” trauma by giving individuals false hope that someone will come along soon to rescue them Question 6 0 / 5 pts In accordance with the “catharsis principle,” after experiencing or witnessing a traumatic event: some individuals will be able to relieve themselves from their feelings of anxiety simply by talking about it people should engage in physical activity that requires exertion; this will help them burn off some of their built-up energy so they can feel better victims should try hard not to think about their experiences after a crisis because doing so will cause them great distress all survivors should be sure to get plenty of sleep because sleep will help them forget about their bad experiences Question 7 0 / 5 pts During a disaster, research has shown that which type of individual is more likely than others to report symptoms consistent with post-traumatic stress disorder (PTSD)? males females children adolescents Question 8 0 / 5 pts Which type of death would be considered more sudden and unexpected than another? death caused by old age death caused by injuries received during an accident death caused by prolonged illness death caused by drowning while swimming out into dangerous waters Question 9 0 / 5 pts In order for children and adolescents who have witnessed traumatic events to recover from these experiences effectively, it is necessary for parents/guardians: not tell them anything about what happened until after they have had an opportunity to process things for themselves tell them everything about what happened so they can begin working through it immediately tell them as much as possible about what happened but assure them that there is no reason for them to worry let them make up stories about what happened based on what they may have overheard other people sayingQuestion 10 1 / 1 pt In order for someone suffering from post-traumatic stress disorder (PTSD) following an incident involving mass violence: medications can help alleviate symptoms; however, it is also important that he or she undergo psychological counseling medication alone will not be effective but if he or she undergoes counseling in addition it may be helpful medications alone are often effective in treating PTSD none of the above is correctQuestion 11 1 / 1 pt Disenfranchised grief generally occurs when: someone learns that his or her father had been involved in terrorist activities such as planting bombs a family member dies and no one offers any support because no one else seems very upset both (a) and (b) neither (a) nor (b)Question 12 1 / 1 pt Which of the following is true regarding social support in relation to psychological healing after someone has experienced a traumatic event? If people offer support but do not do anything practical such as bringing food over or helping with housework, this does little good People are better off having social support from friends than from strangers Good social support provides information as well as tangible assistance There is no evidence suggesting that social support helps promote healing after someone has experienced a traumatic eventQuestion 13 1 / 1 pt Trauma reaction symptoms may include: all of the above disorientation feelings such as fear, depression, sadness, shame anger physical symptoms such as headaches, chest pain, gastrointestinal problemsQuestion 14 4 / 4 pts According to James and Gilliland (2013), which one(s) of the following factors typically contributes(s) most significantly toward reducing negative consequences resulting from exposure to mass violence? feeling self-efficacious being part of an organization providing tangible help being connected with others knowing how best deal with one’s own emotions managing others’ expectationsQuestion 15 4 / 4 pts Some media coverage during crises may actually intensify trauma symptoms among survivors and witnesses due largely because: some media coverage during crises causes people who were not involved directly in the event(s) itself experience vicarious trauma some media coverage during crises tends provide false hope among survivors and witnesses by suggesting that someone will come along soon who will rescue those involved some media coverage during crises tends provide false hope among survivors and witnesses when news programs talk about emergency personnel arriving on scene almost immediately after something bad happens some media coverage during crises tends provide false hope among survivors and witnesses when news programs show pictures depicting emergency personnel arriving on scene almost immediately after something bad happens None of the above questions correctly describes why some media coverage during crises may actually intensify trauma symptoms among survivors and witnesses.Some media coverage during crises actually intensifies trauma symptoms among survivors and witnesses due largely because: Some media coverage during crises causes people who were not involved directly in the event(s) itself experience vicarious trauma Some media coverage during crises tends provide false hope among survivors and witnesses when news programs show pictures depicting emergency personnel arriving on scene almost immediately after something bad happens Some media coverage during crises tends provide false hope among survivors and witnesses when news programs talk about emergency personnel arriving on scene almost immediately after something bad happens Some media coverage during crises tends provide false hope among survivors and witnesses when news programs show pictures depicting aftermath rather than actual footage from when something terrible first happens Some media coverage during crises tends provide false hope among survivors and witnesses by suggesting that everyone will survive this tragedy unharmed None of these answers correctly describes why some media coverage during crises actually intensifies trauma symptoms among survivors and witnesses. Question 16 3 / 3 pts A television station airs interview footage showing passengers expressing gratitude toward two men who served as heroes on Flight 93 while trying prevent terrorists from reaching their destination on September 11th. This type of report could serve: To reduce anxiety felt by individuals who might now feel safer flying To increase anxiety felt individuals because they might now feel less safe flying To increase anxiety felt individuals because they might now feel less safe flying To reduce anxiety felt by individuals who might now feel safer flying To increase empathy felt toward victims None o

COUN 8146 Course Week 5 MCQ’s (20 Multiple Choice Questions)

Question 1: The two main types of crisis are natural and man-made.

A) True
B) False
C) It depends
D) None of the above

Question 2: A crisis is an event that is unpredictable, disruptive, and often dangerous.

A) True
B) False
C) It depends
D) None of the above

Question 3: A crisis can be caused by a natural disaster, such as a hurricane, or by a man-made event, such as a school shooting.

A) True
B) False
C) It depends
D) None of the above

Question 4: There are four steps in the crisis management process: prevention, preparedness, response, and recovery.

A) True
B) False
C) It depends
D) None of the above

Question 5: Crisis management is the process of identifying, assessing, and responding to a crisis.

A) True
B) False
C) It depends
D) None of the above

COUN 8146 Course Week 6 Description

COUN 8146 Course examines how counselors can effectively intervene with individuals and groups during crises. Students learn a variety of theoretical approaches and interventions that may be used in crisis counseling, including those based on psychological, social, and spiritual perspectives. Case studies are used to illustrate the application of theory to practice. Prerequisite: Admission to the M.S.Ed. in Clinical Mental Health Counseling program or permission of the instructor.

COUN 8146 Course Week 6 Outline

COUN 8146 COUN 8146 Course Outline Week 6: Crisis Management

COUN 8146 Course explores the impact of crisis on individuals, families, and communities. Theories and models of crisis intervention will be studied along with techniques for managing crisis. Crisis due to natural and man-made disasters will be addressed.

COUN 8146 Course Week 6 Objectives

COUN 8146 Crisis Management (5 credits)

COUN 8146 Course is designed to provide students with the necessary skills to effectively manage and cope with crisis situations. The COUN 8146 Course will cover topics such as crisis theory, prevention, intervention, and postvention. Students will learn how to assess crisis situations and identify appropriate resources. In addition, students will be able to develop crisis management plans and understand the importance of debriefing following a crisis.

COUN 8146 Course Week 6 Pre-requisites

COUN 8146 – Crisis Management (5 credits) (COUN 8146) COUN 8148 – Clinical Supervision (4 credits) (COUN 8148)

COUN 8146 Course Description for COUN 8146 – Crisis Management (5 credits) COUN 8146 Course addresses the foundations of crisis intervention, including crisis theory and conceptualizations, characteristics of crises, and common reactions to crises. Students will explore the role of mental health professionals in responding to clients in crisis, as well as how to assess risk and utilize an evidence-based risk management framework. Students will develop skills in identifying and intervening with a variety of mental health crises through experiential learning activities. Students will also have the opportunity to learn about specific crisis topics such as trauma, depression, suicidality, substance abuse/addiction, domestic violence/sexual assault, poverty/homelessness, and medical emergencies. Prerequisites: COUN 8130 or permission of instructor.

COUN 8146 Course Description for COUN 8148 – Clinical Supervision (4 credits) COUN 8146 Course provides a comprehensive overview of clinical supervision that includes issues related to developmental stages of supervisors and supervisees; theoretical models for supervision; supervisory relationships; ethical principles; diversity issues in supervision; cultural competence; gender differences in supervision; spirituality in counseling; research on supervision methods/processes; supervisor self-awareness/developmental tasks; professional identity formation for counselors/supervisors/counselor educators/supervisor educators; assessment methods in supervision; feedback methods in supervision; corrective feedback strategies and techniques for supervisees who are underperforming or engaging in unprofessional behaviors during their counseling field experiences or internships; consultation skills for supervisors working with other professionals who provide services to supervisees’ clients or the organizations where they work with clients. Prerequisite: COUN 8140 or permission of instructor

COUN 8146 Course Week 6 Duration

Online 1/17/21 – 3/11/21

COUN 8146 Course Description: The COUN 8146 Course focuses on professional and lay responses to crisis, disaster, and trauma. It will explore the history of crisis counseling, current approaches to crisis counseling, interventions with children and families in crisis, suicide prevention and postvention, disaster mental health services, trauma theory and interventions with individuals who have experienced trauma. The COUN 8146 Course will also address ethical issues that may arise when working with clients who have experienced a crisis or trauma.

COUN 8146 Course Requirement: Students must complete all weekly assignments by the due date provided in the COUN 8146 Course Content area of the Blackboard. A total of 7 weeks are required for this class. This includes two weeks for optional assignments (Assignments 1 & 2) which are not included in the grade calculation. Assignments 3 through 9 are graded components of this class. All assignments must be submitted by 11:59 PM EST on Sunday night unless another time is indicated.

Students are required to participate in weekly discussion board posts during each week of the class except for during Assignment 1 & 2. Participation includes two initial post per week (250 words each) plus a response post to at least one other student’s post during each week (250 words). Total participation requirement is 1500 words per week excluding Assignment 1 & 2 weeks.

A final exam is also required for this class and must be completed no later than 11:59 PM EST on Thursday night during Week 7 unless another time is indicated in the COUN 8146 Course Content area of Blackboard.

The textbook used for COUN 8146 – Crisis Management (5 credits) (COUN 8146) Online 1/17/21 – 3/11/21 is Crisis Counseling: Promoting Resilience in Individuals and Communities (2nd ed.) by Kenneth I. Pargament & Gale Garett-Pagan

COUN 8146 Course Week 6 Learning Outcomes

By the end of this week, students will be able to:

1. Analyze crisis situations and formulate appropriate responses.

2. Implement effective crisis intervention strategies.

3. Evaluate the effectiveness of crisis intervention strategies.

COUN 8146 Course Week 6 Assessment & Grading

1. Assignment: Crisis Management Final Paper
Details:

The purpose of this paper is for you to demonstrate your understanding of the various crisis intervention models, approaches, and techniques that have been presented throughout COUN 8146 Course. This paper should be written in APA format and be 10–12 pages in length (not including the title page or reference page).

In this paper, you will address the following:

1. Describe a theoretical model of crisis intervention that you find most helpful. What are its major assumptions? How does it explain human behavior during a crisis? What are its strengths and limitations? Include specific examples to support your statements.
2. Compare and contrast two or more crisis intervention models. What are their similarities and differences? Which model(s) do you think are most helpful in working with clients during a crisis? Why? Include specific examples to support your statements.
3. Select one of the crisis intervention approaches or techniques that we have studied (e.g., debriefing, task-centered approach) and describe how you would use it with a client who is experiencing a particular type of crisis (e.g., grief, loss of job). Explain what would happen during each stage of the process. Include specific examples to support your statements.
4. What do you think is the most important thing to remember when working with clients during a crisis? Why? Include specific examples to support your statements

COUN 8146 Course Week 6 Suggested Resources/Books

** Required Textbook: **

Crisis Counseling: Theory and Methodology (3rd Edition) by Donald Meichenbaum. ISBN: 978-1452243335. (The textbook will be available in the UNO bookstore.)

** Optional Textbook: **

Crisis Intervention Strategies, 6th Edition by Richard K. James, Burl E. Gilliland and David M. Hoover. ISBN: 978-1285077095

COUN 8146 Course Week 6 Assignment (20 Questions)

1. What is a crisis?

A crisis is typically defined as a situation that is dangerous or potentially harmful to an individual or group of individuals. Crises can be caused by natural disasters, human error, or deliberate actions. Crises can also be personal in nature, such as when an individual experiences a major life event (e.g., job loss, divorce, death of a loved one).

2. What are some common symptoms of a crisis?

Common symptoms of a crisis include feeling overwhelmed, feeling out of control, feeling hopeless, and experiencing physical symptoms such as headaches or stomachaches. Crisis situations can also trigger anxiety, depression, and post-traumatic stress disorder (PTSD).

3. What are some common causes of crises?

Common causes of crises include natural disasters (e.g., hurricanes, earthquakes, floods), human error (e.g., accidents, mistakes), and deliberate actions (e.g., terrorism, violence). Crises can also be personal in nature, such as when an individual experiences a major life event (e.g., job loss, divorce, death of a loved one).

4. How do people typically respond to a crisis?

People typically respond to a crisis with a mixture of emotions, including fear, anger, sadness, and anxiety. People may also experience physical symptoms such as increased heart rate and sweating. In some cases, people may become so overwhelmed that they are unable to think or function normally.

5. What are some common coping strategies for dealing with a crisis?

Common coping strategies for dealing with a crisis include seeking social support from family and friends, practicing relaxation techniques such as deep breathing or meditation, and engaging in healthy coping activities such as exercise or journaling. It is important to find coping strategies that work for you and that you feel comfortable with.

6. What are some common risk factors for developing mental health problems after a crisis?

Common risk factors for developing mental health problems after a crisis include having experienced previous trauma, having pre-existing mental health problems, and being exposed to high levels of stress during the crisis situation. Additionally, people who do not have strong social support networks are at greater risk for developing mental health problems after a crisis.

7. What are some common mental health problems that can develop after a crisis?

Common mental health problems that can develop after a crisis include anxiety disorders, depression, and post-traumatic stress disorder (PTSD). Crisis situations can also trigger existing mental health problems such as bipolar disorder or schizophrenia. It is important to seek professional help if you are experiencing any mental health problems after a crisis.

COUN 8146 Course Week 6 Assignment Question (20 Questions)

COUN 8146 – Crisis Management (5 credits)

Week 6 Assignment Question (20 Questions)

1. What are the characteristics of a crisis? How do they differ from those of an emergency? Give examples of each.

2. What is the difference between a natural disaster and a man-made disaster? Give examples of each.

3. Define crisis intervention and explain its purpose.

4. Describe the steps involved in the crisis intervention process.

5. Discuss the importance of using a structured approach when providing crisis intervention.

6. Explain how to assess for suicide risk during a crisis intervention.

7. Describe the different types of interventions that can be used during a crisis intervention.

8. Discuss the importance of debriefing following a crisis intervention.

9. Describe the different types of crises that can occur in the workplace.

10. Discuss how to prevent or manage workplace crises.

COUN 8146 Course Week 6 Discussion 1 (20 Questions)

“Crisis Management in Today’s World” Please respond to the following:

1. Define crisis management and examine how this concept has changed since the 1970s. Then, provide two (2) examples of successful crisis management and two (2) examples of unsuccessful crisis management.

2. Assess three (3) benefits and three (3) challenges of implementing a crisis management plan within your chosen organization or one with which you are familiar.

3. Examine three (3) ethical considerations associated with developing and implementing a crisis management plan for your chosen organization or one with which you are familiar.

4. From the e-Activity, determine three (3) components that should be included in an effective communication strategy during a crisis situation. Next, analyze how these components might differ based on whether the crisis is internal or external to the organization. Provide support for your analysis.

5. Examine three (3) key stakeholders that should be considered when developing a crisis management plan for your chosen organization or one with which you are familiar. Next, determine two (2) steps that can be taken to ensure that these stakeholders will be satisfied during and after a crisis situation occurs within the organization

COUN 8146 Course Week 6 DQ 1 (20 Questions)

Please include 20 questions below. Please ensure that the questions are thoughtful, specific, and can be addressed in a short answer format. 1. What are some signs that a person is in crisis? 2. How can a person’s support system help them during a crisis? 3. What are some ways to prevent or manage a crisis? 4. What are some steps that should be taken during a crisis? 5. What are some long-term effects of a crisis? 6. How can a person recover from a crisis? 7. What are some resources that can help someone during a crisis? 8. What are some things to consider when choosing a crisis intervention strategy? 9. What are some common mistakes made during crises? 10. How can media coverage of a crisis affect those involved? 11. How can social media affect a person during a crisis? 12. What is the role of law enforcement during a crisis? 13. What is the role of first responders during a crisis? 14. What is the role of mental health professionals during a crisis? 15. What is the role of government officials during a crisis? 16. How can businesses prepare for and respond to crises? 17. How can schools prepare for and respond to crises? 18. How do different cultures respond to crises? 19. How does age affect how people respond to crises? 20. How does gender affect how people respond to crises?

COUN 8146 Course Week 6 Discussion 2 (20 Questions)

COUN 8146 Course Week 6 Discussion 2 (20 Questions) for COUN 8146 – Crisis Management (5 credits) (COUN 8146) | COUN 8146 CourseMerit

COUN 8146 Course Week 6 DQ 2 (20 Questions)

1. What are some of the major cultural differences between the U.S. and other cultures that may impact crisis management?
2. What are some of the unique aspects of the U.S. healthcare system that may impact crisis management?
3. What are some of the unique aspects of the U.S. educational system that may impact crisis management?
4. What are some of the unique aspects of the U.S. legal system that may impact crisis management?
5. What are some of the unique aspects of the U.S. political system that may impact crisis management?
6. What is the role of the media in crisis management in the U.S.?
7. How do different sectors of the U.S. government (e.g., federal, state, local) coordinate their efforts during a crisis?
8. What are some of the challenges associated with coordinating a multi-jurisdictional response to a crisis?
9. How does the private sector (e.g., businesses, NGOs) play a role in crisis management in the U.S.?
10. What are some of the challenges associated with managing a crisis that crosses international borders?
11. What is the role of nongovernmental organizations (NGOs) in international crisis management?
12. How does the United Nations (UN) play a role in international crisis management?
13. What is the role of regional organizations (e.g., NATO, ASEAN) in international crisis management?
14. What is the role of global organizations (e.g., World Bank, IMF) in international crisis management?
15. How do different cultures handle death and dying differently?
16. How does culture play a role in how people experience and cope with grief and loss?
17

COUN 8146 Course Week 6 Quiz (20 Questions)

1. Which of the following is an example of a primary prevention program?

A. A skills training program to help newly hired nurses become acclimated to the hospital environment

B. A program to help employees identify and cope with stressors in the workplace

C. A program to provide support to employees who have been laid off from their jobs

D. A program to provide information and resources to employees who are considering retirement

2. Which of the following is NOT an example of a psychological first aid intervention?

A. Active listening

B. Normalization

C. Emotional support

D. Probing questions

3. Which of the following is NOT an example of a secondary prevention program?

A. A program to provide support to employees who have been laid off from their jobs

COUN 8146 Course Week 6 MCQ’s (20 Multiple Choice Questions)

Note: We are not able to post the answers on here but will be shared after completion.

COUN 8146 Course Week 7 Description

COUN 8146 Course is designed to provide counselors and other mental health practitioners with a comprehensive overview of crisis counseling, intervention, and prevention. Students will explore the field of crisis management from multiple perspectives and apply relevant research to real-world case studies. Topics will include definition of crisis, assessment and intervention strategies for working with clients in crisis, as well as crisis prevention strategies for schools and communities.

COUN 8146 Course Week 7 Outline

COUN 8146 COUN 8146 Course Outline: Crisis Management

COUN 8146 Course Outline: Crisis Management (5 credits)

COUN 8146 COUN 8146 Course Outline: Crisis Management is a five-credit online COUN 8146 Course that explores the impact of crisis on individuals, families, and communities. The COUN 8146 Course focuses on how to effectively manage crisis situations through the use of best practices and evidence-based interventions. The COUN 8146 Course will provide students with an opportunity to develop skills in crisis assessment, intervention, and prevention. In addition, students will have the chance to apply their knowledge to real-world case studies.

COUN 8146 Course Week 7 Objectives

COUN 8146 Course Week 7 Objectives for COUN 8146 – Crisis Management (5 credits) (COUN 8146)

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COUN 8146 Course Week 7 Objectives for COUN 8146 – Crisis Management (5 credits) (COUN 8146)

How to Pass/Succeed in COUN 8146 Course: Please read the following carefully! Your success in COUN 8146 Course is our success as instructors. Our primary goal is to provide you with a quality educational experience and we will do everything in our power to help you accomplish this goal. We encourage you to take advantage of all resources that are available to you including the following: Read all materials thoroughly and carefully, especially this syllabus and the weekly outlines. Complete all reading assignments prior to participating in the online discussions each week. Online discussions are an integral part of COUN 8146 Course. The weekly discussions are structured to provide you with opportunities for thoughtful reflection, critical thinking, and application of concepts learned from reading assignments, lectures, audio-visual presentations, etc., to real world situations. Each discussion board must be started by Sunday at 11:59 p.m. of each week. When posting to the discussion boards, refer to specific readings or other resources which support your opinion or analysis. Please feel free to question and disagree with your fellow students’ opinions and statements; however, make sure that you can support your position with specific facts or examples from the readings or other resources as appropriate. Give credit where credit is due when referring to others’ opinions or statements by using quotation marks and citing references when appropriate according to APA guidelines detailed in your Writing & APA Resources document located in COUN 8146 Course Content on Day 1 of the COUN 8146 Course.. In addition, please be respectful of others’ perspectives and avoid making personal attacks or comments that could be considered inflammatory. Should you have difficulty understanding another student’s perspective, ask him/her politely if he/she would explain his/her point more fully so that you can better understand it. Join us for live chats whenever possible during the week as we will have a scheduled time each day for live chat during which time questions may be asked about material covered during that particular week of class and additional related information may be shared. You will also have opportunities for individual conferences during regular working hours through Skype or telephone during which time questions may be asked about material covered during any previous weeks of class and additional related information may be shared upon request by either party.. If at any time during the semester you need assistance with accessing materials on Blackboard, viewing lectures or audio-visual presentations, submitting assignments, etc., please contact one of us immediately so that we can assist you as soon as possible with any technical issues that you may encounter.. Finally, please feel free to contact either one of us anytime via email (preferred method), Skype, telephone (during regular working hours), or live chat if there is anything at all that we can do at any time during the semester to help ensure your success! The following are some specific suggestions for completing successfully COUN 8146 Course: 1.) Plan ahead! Do not wait until Wednesday night before each assignment is due on Thursday night at 11:59 p.m., EST in order start working on it! 2.) Try not participate in online discussions until after having completed all required readings and other resources provided for each week prior to participating in those discussions since they are based upon those materials and will require thoughtful reflection and critical thinking in order to respond effectively rather than merely summarizing what was read 3.) Make sure that each response includes critical thinking by applying concepts learned from required readings along with specific supporting information 4.) Be prepared for individual conferences by taking advantage of opportunities as often as possible 5.) Don’t procrastinate! Although there is no penalty for submitting late assignments except possibly receiving a lower grade if sufficient time has not been allowed between assignment due dates on Thursdays at 11:59 p.m., EST prior Thursday nights at 11:59 p.m., EST in order complete them satisfactorily 6.) Use proper spelling, grammar, punctuation and sentence structure throughout your submissions 7.) Take full advantage of all resources provided including those listed above but also including those provided within Blackboard under COUN 8146 Course Content especially Writing & APA Resources 8.) Use all available resources including those listed above but also including reference librarians located at most colleges & universities who can assist with research projects 9.) Be organized both electronically as well as physically 10.) Take good care of yourself mentally & physically – eat properly & get enough sleep every day while avoiding excessive alcohol consumption & illegal substances 11.) Last but certainly not least – never give up – remember that success requires dedication plus determination plus persistence plus perseverance = SUCCESS!!! COUN 8146 Courses offered through Virtual College use a variety of Web-based instructional methods designed around four themes: learning objectives, activities/content delivery techniques included within Blackboard COUN 8146 Coursesite management system under COUN 8146 Course Content including weekly announcements; weekly lectures; weekly online discussions; weekly articles posted under Journal Club; weekly Media Library items posted under Required Readings; required textbooks; optional textbook(s); required resource(s); optional resource(s); self-assessment exercises; video conferencing sessions via Skype; individual conferences via Skype or telephone call using schedule posted under COUN 8146 Course INFORMATION > COUN 8146 Course SCHEDULE > INDIVIDUAL CONFERENCES tab where appointments should be made using signup sheet located below SCHEDULE tab > click “sign up now” link next date / time slot desired > click “submit” button at bottom page > enter name & email address where appointment reminder should sent then click “send reminder” button no later than 24 hours before appointment selected so that confirmation email message received when first logging into Skype account used then type skype name listed next selected appointment slot into search bar then send request then wait until contact accepts request then open video window when video conferencing session ready begin then open microphone window when ready speak then speak clearly using microphone attached computer if possible otherwise use headset connected computer if necessary otherwise phone attached directly computer if necessary otherwise phone connected directly computer if necessary otherwise speakerphone placed directly computer if necessary otherwise start video recording session via Camtasia Studio installed computer hard drive then save recording file stored directly hard drive so that uploading file stored directly hard drive clicking link located bottom page adjacent title labeled “Camtasia Studio Recordings” within Blackboard COUN 8146 Coursesite after completing recording session until link disappears next section titled “Assignment Upload Instructions Regarding Camtasia Studio Recordings For Live Chats With Drs. Desai Or Pohl During Daytime Hours Monday Through Friday Eastern Standard Time Zone USA Plus Selected Nighttime Hours Monday Through Friday Eastern Standard Time Zone USA Plus Selected Hours Saturday And Sunday Eastern Standard Time Zone USA Plus Selected National Holidays East Coast USA Plus Selected Dates At Beginning And End Of Each Semester East Coast USA . Students should expect an individual conference within first 2 weeks beginning semester unless requested earlier prior starting semester . Students should anticipate attending additional individual conferences times scheduled semester depending needs identified during previous individual conferences . Students should ensure webcam installed properly connected laptop computer Windows OS operating system laptop computer Mac OS operating system laptop computer Linux OS operating system laptop computer Android OS mobile device laptop computer iOS mobile device laptop computer Windows Mobile OS mobile device laptop computer Firefox OS mobile device laptop computer Chrome OS mobile device laptop computer Symbian OS mobile device laptop computer webOS mobile device so that chatting person viewed during video conferencing session Skype application installed properly connected laptop computer Windows operating system laptop computer Mac operating system laptop computer Linux operating system laptop computer Android mobile device smartphone tablet wearable computing gadget notebook netbook ultraportable portable subnotebook supernotebook workstation server blade server high performance computing cluster mainframe minicomputer microcomputer minicomputer parallel computing personal digital assistant personal supercomputer tablet personal notebook Netbook SmartBook Laptop Ultraportable Subnotebook Supernotebook Mainframe Minicomputer Microcomputer Parallel Computing Workstation Blade Server High Performance Computing Cluster Personal Digital Assistant Smartphone Wearable Computing Gadget Laptop Notebook Computer Netbook Ultrabook Hybrid Computer Laptop Tablet Smartphone Personal Notebook Netbook Ultrabook Hybrid Computer Laptop Notebook Computer Netbook Ultrabook Hybrid Computer Windows 10 Mobile Windows Phone Windows Mobile Windows CE Pocket PC Palm webOS BlackBerry Phone Palm OS Sharp Zaurus Handheld PC Consumer Electronics Game Console Digital Audio Player Video Game Console Portable Media Player Pocket PC PDA Smartphone Cell Phone Mobile Device Wireless Device Internet Appliance Set Top Box Home Theater PC Network Attached Storage Wireless Router NAS Wireless Access Point Wireless Adapter Wireless Repeater Ethernet Switch Ethernet Bridge Hub IP Camera VoIP Telephone IP Phone Broadband Router Cable Modem DSL Modem Dial Up Modem WiMAX Gateway DVB STB DVD Recorder TiVo Satellite Receiver Satellite Radio Scan Converter Cable TV Set Top Box Universal Remote Control Handset Analog To Digital Converter Digital To Analog Converter Compact Disc CD Cassette Tape MiniDisc MD Dat cassette DAT MiniDisc Optical Disc CD DVD Blu ray disc HD DVD Memory Card Secure Digital Memory Card SD Memory Stick MS Memory Stick Pro MS Pro MMC Micro SD Mini SD Compact Flash Type I Type II Type III MultiMediaCard MMC RS MMC SDXC SDHC xD Picture Card Flash Drive USB Key Pen Drive USB Card Reader USB Thumb Drive Cryptographic Token Hardware Security Module Smartcard cryptographic card token USB Token Secure USB Token CryptoToken Crypto Card Soft Token Software Token Password Manager Password Safe Password Vault Password Safe Hash Function One Way Hash Function Secure Hash Algorithm SHA Message Digest Hashing Encryption Cryptography DES 3DES AES Twofish Blowfish CAST RC4 RSA RC2 IDEA ECC El Gamal Diffie Hellman SSL TLS FTPS SFTP HTTPS Kerberos SSH IPsec SSH VPN SNMP LDAP SMTP POP3 IMAP HTTP HTTP URL RTP RTSP SIP VOIP MGCP SCCP H323 SKYPE RedPhone Tango Line WhatsApp Facebook Messenger Apple FaceTime Google Hangouts Microsoft Lync QQ Snapchat Viber Line Threema Telegram Vine Kik Signal Matrix Chat Open Whisper Systems Allo Silent Circle Blackphone WhatsApp LINE Tango Kik Snapchat Kakaotalk Facebook Messenger Apple FaceTime Google Hangouts Microsoft Lync QQ Viber Threema Telegram Signal Matrix Chat Open Whisper Systems Allo Silent Circle Blackphone Bitcoin Blockchain Ethereum Bitcoin Cash Litecoin Monero Dash Zcash Ripple Ethereum Classic NEM IOTA Stellar Lumens Bitcoin Gold Qtum Verge Komodo Neblio Stratis Ark BitShares Decred PIVX DigiByte Vertcoin Lisk Nano Tether TRON MonaCoin Neo Ethereum Classic Bitcoin Gold Bitcoin Cash Dash Neo Litecoin Ethereum Ripple IOTA NEM Stellar Lumens Qtum BitShares Decred Stratis Ark Vertcoin Tether DigiByte Lisk Nano MonaCoin TRON Verge Komodo Neblio BitShares Stratis Ark Vertcoin Decred DigiByte Lisk Nano MonaCoin TRON Verge Komodo Neblio Virtual Reality Augmented Reality Microsoft HoloLens Oculus Rift PlayStation VR HTC Vive Samsung Gear VR Magic Leap Intel Project Alloy Razer Hydrasuit Ossic X Emotiv Insight Neurosky MindWave Mobile Nootrobox Sprint Samsung Galaxy S8 Sony Xperia Touch projector Kyocera Torque G03 Garmin Forerunner 920XT Casio WSD-F10 smartwatch Panasonic Lumix GH5 Motorola Moto G4 Play Lenovo Phab2 Pro Goji Smart Lock Belkin WeMo Insight Switch Philips Hue LED bulbs Belkin WeMo Insight Plug Philips Hue A19 LED bulbs Nest Learning Thermostat Honeywell Lyric Round Thermostat Philips Hue A19 Starter Kit Amazon Echo Dot Philips Hue Tap Switch Google Home LG Hom-Bot Turbo+ Roborock Xiaomi Mi Robot Vacuum iRobot Roomba 980 Neato Botvac Connected Pet Edition Ecovacs Deebot N79 Roborock Xiaomi Mi Robot Vacuum Ecovacs Deebot R95 iRobot Braava 380t Floor Mopping Robot Philips Hue A19 Starter Kit Nest Learning Thermostat Philips Hue A19 LED bulbs Belkin WeMo Insight Switch Philips Hue Tap Switch LG Hom-Bot Turbo+ Ecovacs Deebot R95 Ecovacs Deebot N79 iRobot Roomba 980 iRobot Braava 380t Floor Mopping Robot Neato Botvac Connected Pet Edition CyberpowerPC Gamer Xtreme Desktop CyberpowerPC Gamer Supreme Liquid Cool Desktop CyberpowerPC Gamer Master Desktop CyberpowerPC Gamer Ultra Desktop CyberpowerPC Gua Intel Core i7 7700K Processor ASUS PRIME Z270P Motherboard GIGABYTE GA GTX 1080 Ti Gaming OC Black 11GB Video Card 16GB DDR4 3000MHz RAM Corsair RM 750W Power Supply 1TB HDD 128GB SSD MSI GeForce GTX 1080 GAMING X PLUS NVIDIA GeForce GTX 1080 Zotac GeForce GTX 1080 AMP Edition ASUS Republic Of Gamers GeForce GTX 1080 STRIX OC NVIDIA GeForce GTX 1080 MSI GeForce GTX 1070 Gaming X NVIDIA GeForce GTX 1070 Zotac GeForce GTX 1070 AMP Extreme Edition NVIDIA GeForce GTX 1070 ASRock Radeon RX 580 Phantom Gaming D OC 4G MSI Radeon RX 580 Armor OC 4G ASUS Republic Of Gamers Strix Radeon RX 580 OC NVIDIA GeForce RTX 2080 MSI GeFORCE RTX 2080 GAMING X TRIO NVIDIA GeFORCE RTX 2080 Ti GIGABYTE RTX 2070 Gaming OC White MSI RTX 2060 GAMING Z 6G CORSAIR Hydro Series H100i v2 AIO Liquid CPU Cooler CORSAIR Vengeance LPX 16GB DDR4 3000MHz CL16 Desktop Memory Kit HyperX Fury RGB 32GB 2666MHz CL16 DIMM Desktop Memory Kit Kingston HyperX Predator RGB 32GB 3000MHz CL15 DIMM Desktop Memory Kit WD Blue 3D NAND 1TB Internal SSD – SATA III 6Gb/s 2W8J1WD Western Digital WD Blue 250GB Internal SSD Solid State Drive WD Blue 250 GB Internal Solid State Drive WD Green 120 GB Internal Solid State Drive SanDisk Ultra II 960 GB Internal Solid State Drive SanDisk Extreme Pro 480 GB Internal Solid State Drive SanDisk Extreme Pro 240 GB Internal Solid State Drive Crucial MX300 275 GB Internal Solid State Drive Seagate BarraCuda 2 TB Internal Hard Drive Seagate Expansion 8 TB External Hard Drive Kingston Technology HyperX Savage 480 GB SATA 3 2 5″ SSD WD My Book 6 TB External Hard Drive ADATA SU700 240 GB 3D-NAND 2 5″ SATA III Ultimate SU700 SSD Western Digital My Passport 4 TB External Hard Drive HGST Touro Desk 4 TB External HardDrive Sony PlayStation 4 500GB Slim System Nintendo Wii U 32GB Deluxe Bundle Xbox One S 500GB Bundle Xbox One X 1TB Console System Microsoft Xbox 360 250gb

COUN 8146 Course Week 7 Pre-requisites

COUN 8146 – Crisis Management (5 credits) (COUN 8146) Corequisites for COUN 8146 – Crisis Management (5 credits) (COUN 8146)

COUN 8146 Course Description

COUN 8146 Course will focus on developing a practical and comprehensive framework for managing a crisis. Students will examine the characteristics of crises, their causes and effects, ways to prevent crises, and ways to intervene in times of crisis. Students will learn how to work with the media in times of crisis, how to develop an effective public relations strategy and management plan, and how to utilize communication strategies in times of crisis.

COUN 8146 Course Week 7 Duration

: 06/03/2019 – 07/14/2019

COUN 8146 – Crisis Management (5 credits)

COUN 8146 Course focuses on developing an understanding of crisis management, including crisis theory and intervention. The focus is on assessing the causes, COUN 8146 Course and consequences of crisis situations, and developing skills for interventions in individual and group crises. COUN 8146 Course will also emphasize prevention strategies, as well as ethical and legal considerations.

COUN 8146 Course Week 7 Learning Outcomes

1. Develop an understanding of crisis theory, intervention and prevention.

2. Develop knowledge of the stages of crisis and appropriate interventions for each stage.

3. Learn how to assess an individual’s level of crisis and needs.

4. Understand the importance of collaboration with other professionals when working with clients in crisis.

5. Be familiar with a variety of crisis intervention techniques and be able to apply them to real life situations.

COUN 8146 Course Week 7 Assessment & Grading

COUN 8146 Course Description

COUN 8146 Course focuses on the assessment and grading of a crisis situation. The COUN 8146 Course covers the use of various assessment tools, including the Crisis Management Rating Scale (CMRS), to identify the type of crisis and its severity. The COUN 8146 Course also covers the use of the Global Assessment of Functioning (GAF) to determine the level of functioning of an individual in a crisis.

COUN 8146 Course Week 7 Suggested Resources/Books

COUN 8146 – Crisis Management (5 credits) COUN 8146 Course will help the professional counselor understand and integrate crisis intervention skills into their therapeutic repertoire. Theories of crisis, problem solving, and coping will be discussed as well as current research in the field of crisis counseling. Students will identify resources to use during a crisis and utilize practical applications in simulated crises. Students will also develop a comprehensive approach to crisis counseling by identifying key components that must be incorporated into any counseling plan in order to achieve successful resolution.

COUN 8146 Course Week 7 Assignment (20 Questions)

Week 7 Assignment (20 Questions)

1. Which of the following statements is true about crisis?

Crisis is an event that threatens to cause physical, emotional, economic, or social harm.Crisis is an event that can be controlled through planning and management.Crisis is a normal part of life that cannot be avoided.Crisis does not have to involve actual harm; it only has to have the potential for harm.2. Which of the following is not one of the four main types of crisis?Natural disasterInterpersonal conflictOrganizational conflictEnvironmental disaster3. Which of the following statements is not true about pre-crisis intervention?Pre-crisis intervention can help reduce both the severity and duration of crises.Pre-crisis intervention is typically initiated by mental health professionals.Pre-crisis intervention should be tailored to the specific needs of the individual or group being targeted.Pre-crisis intervention should always be initiated as soon as possible after a crisis occurs.4. Which of the following statements about crisis intervention is true?Crisis intervention should always be initiated as soon as possible after a crisis occurs.Crisis intervention should only be used in cases where actual harm has occurred.The goal of crisis intervention is to help people return to their pre-crisis level of functioning as quickly as possible.Crisis intervention can help reduce both the severity and duration of crises.5. During which stage of crisis is it most important to provide support and assistance?DenialAngerBargainingDepression6. During which stage of crisis is it most important to provide information and education?DenialAngerBargainingDepression7. During which stage of crisis is it most important to encourage people to take action?DenialAngerBargainingDepression8. During which stage of crisis is it most important to encourage people to let go and move on?DenialAngerBargainingDepression9. Which type of debriefing is most often used in mass casualty situations?Critical Incident Stress Debriefing (CISD)Individual Crisis InterventionPsychological First Aid (PFA)None of the above10. Which type of debriefing is most often used with individuals who have experienced a traumatic event?Critical Incident Stress Debriefing (CISD)Individual Crisis InterventionPsychological First Aid (PFA)None of the above11. Which type of debriefing is most often used with groups who have experienced a traumatic event?Critical Incident Stress Debriefing (CISD)Individual Crisis InterventionPsychological First Aid (PFA)None of the above12. Which statement about psychological first aid is true?Psychological first aid should always be provided as soon as possible after a traumatic event occurs.Psychological first aid should only be provided to people who are in need of immediate medical attention.The goal of psychological first aid is to help people return to their pre-trauma level of functioning as quickly as possible.Psychological first aid can help reduce both the severity and duration of post-traumatic stress symptoms.13. When providing psychological first aid, which of the following should you NOT do?Reassure the person that he or she will be alrightEncourage the person to talk about his or her feelingsValidate the person’s reactionsMake sure the person has food, water, and shelter14. When providing psychological first aid, which statement about self-care is true?You should make sure to take care of yourself so that you will be able to take care of othersYou should avoid talking about your own experiences with traumaYou do not need to worry about self-care because someone else will take care if you get overwhelmedYou should encourage others to take care of themselves so that they will be able to take care if you get overwhelmed15

COUN 8146 Course Week 7 Assignment Question (20 Questions)

1. List and describe the three phases of crisis intervention?

2. What is the difference between a crisis and an emergency?

3. What are the four goals of crisis intervention?

4. Describe the role of crisis intervention in suicide prevention.

5. What are some of the warning signs that a person may be suicidal?

6. Describe the steps that should be taken if someone appears to be suicidal.

7. What is post-traumatic stress disorder (PTSD)?

8. Describe some of the symptoms of PTSD.

9. What are some of the treatments for PTSD?

10. Describe the role of crisis intervention in disaster relief.

11. What are some of the challenges faced by disaster relief workers?

12. Describe the steps that should be taken following a natural disaster.

13. What is an industrial accident?

14. Describe some of the challenges faced by those involved in industrial accidents.

COUN 8146 Course Week 7 Discussion 1 (20 Questions)

1. What do you think is the most important role of government in a crisis? Why?

2. What do you think is the most important role of the media in a crisis? Why?

3. What do you think is the most important role of businesses in a crisis? Why?

4. What do you think is the most important role of nonprofits in a crisis? Why?

5. What do you think is the most important role of individuals in a crisis? Why?

6. How do you think people should prepare for a crisis?

7. What do you think are the biggest challenges to effective crisis management?

8. How do you think technology can help or hinder effective crisis management?

9. What do you think are the key elements of an effective crisis management plan?

10. How do you think cultural differences can impact effective crisis management?

COUN 8146 Course Week 7 DQ 1 (20 Questions)

Complete 20 Questions for DQ 1 for COUN 8146 – Crisis Management (5 credits)

Week 7 DQ 1

What is crisis? What are some of the symptoms of crisis? How might a person in crisis behave? Why is it important to be able to recognize crisis?

Crisis is a turning point or decisive moment. It is a time when a person is faced with a difficult situation that requires a decision or action. The symptoms of crisis can vary depending on the individual, but may include feeling overwhelmed, feeling out of control, feeling hopeless, and feeling helpless. A person in crisis may also exhibit behavioral changes such as withdrawing from others, engaging in risky behaviors, or experiencing changes in sleep or eating patterns. Recognizing crisis is important because it allows individuals to seek help and support before the situation becomes worse.

COUN 8146 Course Week 7 Discussion 2 (20 Questions)

COUN 8146 – Crisis Management (5 credits) COUN 8146 Course Week 7 Discussion 2 (20 Questions) for COUN 8146 – Crisis Management (5 credits) COUN 8146 – Crisis Management (5 credits) COUN 8146 Course Week 7 Discussion 2 (20 Questions) for COUN 8146 – Crisis Management (5 credits)

Question 1: What was the most important thing you learned from this week’s reading? Why is this information critical to crisis management? Question 2: How did you feel after reading this week’s material? Did any of it make you uncomfortable? If so, why? Question 3: This week we discussed a lot of different theoretical approaches to crisis intervention. Which approach do you think is most helpful? Why? Question 4: We also discussed a number of different techniques that can be used in crisis intervention. Which technique do you think would be most helpful in your work with clients? Why? Question 5: This week’s readings also contained a great deal of information about assessment in crisis intervention. What do you think is the most important thing to assess when working with a client in crisis? Why? Question 6: We also discussed a number of different interventions that can be used in crisis situations. Which intervention do you think would be most helpful in your work with clients? Why? Question 7: This week’s readings also contained a great deal of information about suicide and its prevention. What do you think is the most important thing to remember when working with clients who are suicidal? Why?

COUN 8146 Course Week 7 DQ 2 (20 Questions)

1. What is the nature of crisis? How can we define it?

2. What are some of the different types of crises that can occur?

3. What are some of the common causes of crisis?

4. How can individuals and organizations prepare for and manage crisis?

5. What are some of the challenges associated with crisis management?

6. How can effective communication play a role in crisis management?

7. What are some of the key elements of an effective crisis management plan?

8. How can technology help or hinder crisis management efforts?

9. What are some of the ethical considerations associated with crisis management?

10. What are some of the lessons that can be learned from past crises?

COUN 8146 Course Week 7 Quiz (20 Questions)

COUN 8146 – Crisis Management (5 credits) (COUN 8146)

COUN 8146 Course Week 7 Quiz (20 Questions) for COUN 8146 – Crisis Management (5 credits)

Question 1
The __________ approach to crisis intervention is based on the belief that people have an innate capacity for self-healing.

a. medical model b. feminist c. family d. strengths
Question 2
The __________ perspective on crisis intervention emphasizes taking a macro view of crisis by considering all of the factors that may have contributed to its development and resolution, as well as all of the systems affected by it.

a. medical model b. feminist c. family d. strengths
Question 3
The __________ perspective on crisis intervention takes into account the fact that crisis often affects not just individuals, but also families and other social units.

a. medical model b. feminist c. family d. strengths
Question 4
The __________ perspective on crisis intervention emphasizes the need to consider the individual’s unique strengths and resources when developing a plan for intervention.

a. medical model b. feminist c. family d. strengths
Question 5

Crisis counselors should always be prepared to provide direct __________ to callers in need, even if this means making a referral to another agency or service provider.

a. medical care b. psychological care c. social support d. financial support

COUN 8146 Course Week 7 MCQ’s (20 Multiple Choice Questions)

1. When an individual experiences a traumatic event, his or her emotional reactions and coping strategies tend to be influenced by:
2. Research on psychological first aid suggests that all of the following are helpful except:
3. According to the National Child Traumatic Stress Network, which of the following is NOT a common symptom of posttraumatic stress in children?
4. Which of the following statements is true about vicarious trauma?
5. All of the following are common signs and symptoms of vicarious trauma except:
6. When working with clients who have been traumatized, counselors should avoid:
7. Which of the following statements is true about using humor with clients who have been traumatized?
8. During debriefing sessions, counselors should:
9. Which of the following is not a common sign or symptom of acute stress disorder?
10. When providing psychological first aid to individuals who have been traumatized, counselors should avoid:
11. A critical incident stress management team typically includes all of the following except:
12. The _____ refers to an individual’s reaction to a critical incident that exceeds his or her usual coping mechanisms.
13. According to the National Child Traumatic Stress Network, which of the following is NOT a common symptom of posttraumatic stress in children?
14. Which of the following statements is true about vicarious trauma?
15. All of the following are common signs and symptoms of vicarious trauma except:
16. When working with clients who have been traumatized, counselors should avoid:
17. Which of the following statements is true about using humor with clients who have been traumatized?
18. During debriefing sessions, counselors should:
19. Which of the following is not a common sign or symptom of acute stress disorder?
20. When providing psychological first aid to individuals who have been traumatized, counselors should avoid:

COUN 8146 Course Week 8 Description

COUN 8146 Course will focus on the role of crisis in counseling clients, families and groups. It is designed to provide students with an overview of crisis theory and intervention models, emphasizing prevention as well as intervention strategies.

COUN 8146 Course Week 8 Outline

COUN 8146 Course will focus on the identification and management of crisis situations. Students will learn how to recognize a crisis, how to intervene in a crisis, and how to provide support for individuals and families during a crisis.

COUN 8146 Course Week 8 Objectives

Crisis Intervention (3 credits)

• Recognize and define the major types of crisis. • Understand how crisis affects human behavior and emotion. • Assess and intervene with clients who are experiencing crisis. • Identify community resources and support systems. • Develop a crisis management plan.

COUN 8146 Course Week 8 Pre-requisites

(Not Offered 2019-20)

COUN 8146 Course Week 8 Duration

COUN 8146 Course Week 8 Duration for COUN 8146 – Crisis Management (5 credits) (COUN 8146) DEPARTMENT OF PSYCHOLOGY & COUNSELING SCHOOL OF EDUCATION, HEALTH, & HUMAN SCIENCES LIBERTY UNIVERSITY Online Student Guide: … Author: none

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COUN 8146 Course Syllabus_11c1a0f3b7cf8cd4e4b06857d3461ec6 Copy.docx ses as well as classroom activities assignments and lecture notes will be posted on Moodle http moodle liberty edu COUN 8146 Course Goals ObjectivesExamine the relationship between leadership qualities and management stylesExamine methods of planning and organizing projectsExamine the principles of communication in a leadership positionExamine managerial decision making practicesExamine techniques for managing… Author: none

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COUN 8146 Course Week 8 Learning Outcomes

#COUN8146 #CrisisManagement

COUN 8146 Course Week 8 Assessment & Grading

COUN 8146 – Crisis Management (5 credits)

Week 8:
Assessment & Grading for Crisis Management

In this final week, we will be discussing assessment and grading for crisis management. Please review the following resources on assessment and grading:

• The Importance of Assessment in Counseling (ACA, n.d.)
• Standards for Educational and Psychological Testing (AERA, APA, & NCME, 2014)
• Principles for the Validation and Use of Personnel Selection Procedures (SIOP, 2003)
• Ethical Principles of Psychologists and Code of Conduct (APA, 2010)
• Assessment Center Methods: Enhancing Predictability and Incremental Validity (Campbell & Campbell, 2009)

After reviewing the resources above, please respond to the following questions:

1. What are some important considerations when developing assessments for counseling?
2. What are some ethical considerations when using assessments in counseling?
3. How can assessments be used to enhance the predictability and incremental validity of counseling?

COUN 8146 Course Week 8 Suggested Resources/Books

COUN 8146 Course Textbook:

Crisis Intervention Strategies, 7th edition by Burl E. Gilliland and Richard James Jameson

ISBN: 978-1-285-04160-6

COUN 8146 Course Week 8 Assignment (20 Questions)

Objectives: COUN 8146 Course will prepare students for advanced study of counseling and related areas. Students will examine counseling theories, research methods, and ethical standards in the field. Students will explore issues that counselors address with diverse clients in a variety of settings.

Readings: Required: Gladding, S. T., & Newsome, J. (2010). Theory and practice of counseling and psychotherapy (9th ed.). Belmont, CA: Brooks/Cole.

Optional: Prochaska, J. O., DiClemente, C. C., & Norcross, J. C. (2007). Transtheoretical therapy: Toward a more integrative model of change. Psychotherapy: Theory, Research, Practice, Training, 44(2), 190-195.

COUN 8146 Course Outcomes Through this assignment the student will demonstrate the ability to do the following: 1) Evaluate basic concepts in crisis counseling; 2) Explain how crisis theory applies to crisis intervention; 3) Analyze one’s own reactions to crisis situations; 4) Assess one’s strengths and limitations in providing crisis counseling; 5) Develop a plan for continuing professional development in crisis counseling; 6) Develop an awareness of self as an instrument of change; 7) Model multicultural competence in crisis counseling; 8) Use major helping relationships theories to understand crises; 9) Understand loss and grief as they relate to crises; 10) Describe stages of crises and interventions appropriate at each stage; 11) Understand Post-Traumatic Stress Disorder (PTSD), its symptoms, and its treatment; 12) Identify family and couple issues that can contribute to or result from crises; 13) Understand how substance abuse affects individuals in crisis; 14) Recognize ethical issues in crisis counseling and develop a personal code of ethics; 15) Understand risk management issues related to crisis counseling; 16) Develop a repertoire of intervention strategies appropriate for use with clients in crises.

1. What is a crisis?
2. What are some common reactions to crisis?
3. What are some ways to manage stress during a crisis?
4. What are some common signs that someone is in crisis?
5. How can you tell if someone is suicidal?
6. What are some risk factors for suicide?
7. How can you help someone who is suicidal?
8. What are some common signs of post-traumatic stress disorder (PTSD)?
9. How can you help someone who is experiencing PTSD?
10. What are some common signs of substance abuse?
11. How can you help someone who is struggling with substance abuse?

COUN 8146 Course Week 8 Assignment Question (20 Questions)

1. According to the textbook, what are some of the factors that contribute to a crisis?

2. What is the difference between a crisis and a disaster?

3. What are some of the common signs and symptoms of a crisis?

4. What are some of the common myths about crises?

5. What is the difference between a natural disaster and a man-made disaster?

6. What are some of the steps involved in crisis management?

7. What are some of the challenges associated with managing a crisis?

8. What is the difference between crisis intervention and crisis counseling?

9. What are some of the goals of crisis intervention?

10. What are some of the techniques used in crisis intervention?

COUN 8146 Course Week 8 Discussion 1 (20 Questions)

Week 8 Discussion 1

Ways to Help Students Manage Stress (graded)

We all experience stress, but for some students stress can lead to anxiety and depression. In this discussion we will discuss ways that counselors can help students manage stress in their daily lives. Begin by sharing your thoughts on what is causing stress in today’s college students. What do you think makes it different from when you were a student? Next, read the following article on ways to help students cope with stress: https://www.usnews.com/education/best-colleges/articles/2018-05-23/5-ways-college-students-can-manage-stress Then, respond to each of the following questions: 1) What are some of the strategies that would be helpful for you as a counselor? 2) What are some of the strategies that would be helpful for your clients? 3) What are some of the strategies that you think are not helpful? Why? 4) How might you integrate mindfulness or relaxation techniques into your counseling sessions? 5) Can you give an example of how you might help a student develop a support network on campus? 6) How might you help a student who is struggling with time management issues? 7) Can you give an example of how you might refer a student to other campus resources such as the Health Center or Student Affairs? 8) What are some ways that counselors can work with faculty members to help students manage stress in their daily lives? 9) In what ways might counselors work with parents to help them understand the stressors their children face while attending college? 10) What are some suggestions that you have for counselors working with students who may be experiencing stress related to their major or career path?

COUN 8146 Course Week 8 DQ 1 (20 Questions)

1. What are some steps that can be taken to prevent a crisis?
2. How can you tell if someone is in a crisis?
3. What are some warning signs that a crisis may be developing?
4. What are some common reactions to a crisis?
5. How can you support someone who is in a crisis?
6. What are some steps that should be taken during a crisis?
7. What are some steps that should be taken after a crisis has occurred?
8. What are some long-term effects of a crisis?
9. How can you help someone who is struggling to cope with the aftermath of a crisis?
10. What are some ways to prevent or reduce the impact of secondary crises?

COUN 8146 Course Week 8 Discussion 2 (20 Questions)

COUN 8146 – Crisis Management (5 credits) (COUN 8146)

Instructor: Dr. Barbara Elliott

Crisis Management Plan Template

When a crisis occurs, it is imperative that you have a plan in place to ensure the safety of everyone involved. This crisis management plan template will help you be prepared for any type of emergency that may arise.

1. Identify the type of crisis that could occur:
2. Establish a command center:
3. Notify appropriate personnel:
4. Activate the emergency plan:
5. Evacuate if necessary:
6. Account for all personnel:
7. Provide medical assistance:
8. Contact families of affected personnel:
9. coordinate with local authorities:
10. media relations:
11. Post-crisis debriefing:

COUN 8146 Course Week 8 DQ 2 (20 Questions)

– (Spring 2021) (Northwestern State University of Louisiana)

2 Pages · 2020 · 10 KB · English Pages · 2020 · 10 KB · English

for COUN 8146 – Crisis Management (5 credits) at Northwestern State University of Louisiana. COUN 8146 Course DETAILS: TEXTBOOKS:

COUN 8146 Course Week 8 Quiz (20 Questions)

Question 1.1. (TCO 5) The _____ is the first stage of crisis, characterized by a sense of loss or victimization and often accompanied by shock and denial. (Points : 5)

panic phase

survival phase

resiliency phase

recovery phase

Question 2.2. (TCO 6) Timely, clear, and accurate information is one of the key elements for effective crisis communication. (Points : 5)

True

False

Question 3.3. (TCO 6) It is important to prepare the client to receive any negative responses that may occur as a result of media exposure during a crisis situation. (Points : 5)

True

False

Question 4.4. (TCO 6) A common pitfall in media interviews during times of crisis is attempting to be too technical and detailed in describing the problem or solution to the crisis situation. (Points : 5)

COUN 8146 Course Week 8 MCQ’s (20 Multiple Choice Questions)

1. Who is responsible for developing an emergency response plan?
2. Which of the following is NOT a component of an emergency response plan?
3. Which of the following is NOT a reason why it is important to have an emergency response plan?
4. What should be done if an emergency situation arises and the emergency response plan cannot be followed?
5. What is the first step in the incident command system?
6. Who is responsible for establishing the incident command system?
7. What are the five major functions of the incident command system?
8. What are the four levels of incident command?
9. Who is responsible for directing all activities during an incident?
10. Who is responsible for ensuring that all resources needed during an incident are requested and obtained?
11. Who is responsible for maintaining liaison with agencies and officials outside the incident organization?
12. Who is responsible for safety and security at the incident scene?
13. Who is responsible for investigating and documenting the facts and circumstances surrounding an incident?
14. What is the primary goal of crisis intervention?
15. Which of the following is NOT a principle of crisis intervention?
16. What are some common symptoms of crisis?
17. What are some common reactions to crisis?
18. How can crisis be prevented?
19. What are some common myths about crisis?
20. What are some helpful tips for those who find themselves in a crisis situation?

COUN 8146 Course Week 9 Description

Crisis management is the process by which an individual or organization deals with a major, unexpected event that threatens to harm the individual or organization. The goal of crisis management is to minimize the negative impact of the event on the individual or organization. Crisis management includes four steps: (1) pre-crisis planning, (2) crisis response, (3) post-crisis evaluation, and (4) crisis recovery.

COUN 8146 Course Week 9 Outline

Week 9 Outline for COUN 8146 – Crisis Management (5 credits)

Readings:

• Chapter 8, “Crisis Assessment” (pp. 199-217) and Chapter 9, “Crisis Intervention” (pp. 218-237), in Kahan (2015).
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Assignments:

• Complete Crisis Management Paper 1: Theories of Crisis and Intervention (worth 20% of your grade for the COUN 8146 Course). This paper is due by 11:59 p.m. ET on Sunday of Week 9.

o Instructions for completing Crisis Management Paper 1: Theories of Crisis and Intervention are provided in the COUN 8146 Course Resources area on the left navigation bar of your COUN 8146 Course shell. Please review these instructions carefully before you begin working on your paper.

o In this paper, you will apply what you have learned about crisis theories to the case study of a client in crisis that is provided for you. You will also describe an appropriate intervention for this client based on the crisis theory or theories that you have selected.

o This paper must be at least 4 pages in length (not including the title page and reference list), and it must be formatted according to APA style as outlined in the Publication Manual of the American Psychological Association (6th edition). Please refer to Paper Formatting Guidelines in the COUN 8146 Course Resources area on the left navigation bar of your COUN 8146 Course shell for specific format requirements.

o You are required to use at least 5 scholarly sources in addition to the textbook to complete this assignment. These scholarly sources can include peer-reviewed journal articles, books, and websites created by professional organizations, agencies, or institutions (e.g., American Counseling Association, American Psychological Association, National Alliance on Mental Illness). Wikipedia, Ask.com, eHow.com, and similar websites are NOT considered scholarly sources and should not be used for this assignment. If you are unsure whether a website can be used as a scholarly source, please contact your instructor for clarification before using it as a reference for your paper. All sources must be referenced in APA style as outlined in the Publication Manual of the American Psychological Association (6th edition), and at least 3 of these sources must come from peer-reviewed journal articles.

o Please refer to Evaluating Sources of Information to help you select appropriate scholarly sources for your paper: http://lcweb2.loc.gov/help/journals/evaluate.html

o Please refer to Avoiding Plagiarism to ensure that you use information from your sources appropriately: http://www2.palomar.edu/pages/wac/plagiarism/.

o Please refer to Writing Center Resources for additional support as needed: https://www2.palomar.edu/pages/wac/writing-center/.
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COUN 8146 Course Week 9 Objectives

COUN 8146 Course is designed to prepare students to manage crisis intervention in a variety of settings. Students will learn the skills necessary to provide immediate support and effectively respond to emotional and psychological distress due to crisis events. The role of psychological first aid, as well as a comprehensive crisis management plan, will be addressed. Additional topics include emotional first aid, debriefing, grief counseling, and suicide prevention.

COUN 8146 Course Week 9 Pre-requisites

COUN 8146 Crisis Management (5 credits)

COUN 8146 Course is designed to prepare counselors to work with clients in crisis. It will focus on the development of crisis intervention skills and application of those skills to a variety of crisis situations. Clinical experience will be emphasized. The COUN 8146 Course will include a review of the major theoretical approaches to crisis counseling and practical application of these theories.

COUN 8146 Course Week 9 Duration

is 9 weeks.

COUN 8146 Course Description: COUN 8146 Course examines crisis theory, intervention and prevention. Students will be expected to integrate theories and research with their own experience to identify relevant factors in crisis situations. The COUN 8146 Course will emphasize the role of mental health counselors in identifying and responding to crisis.

COUN 8146 Course Week 9 Learning Outcomes

COUN 8146 – Crisis Management: Students will examine how crisis is defined and explore how to effectively address and manage crisis situations through prevention and intervention techniques. The COUN 8146 Course will cover topics such as grief, loss, suicide, trauma, and abuse. Students will also have the opportunity to apply their knowledge of crisis management in a practicum setting.

COUN 8146 Course Week 9 Assessment & Grading

This assessment has been designed to provide you with the opportunity to apply your knowledge and skills related to crisis management. You will be asked to review a scenario and develop an intervention plan for each of the three phases of crisis (pre-crisis, crisis, and post-crisis). In addition, you will identify how each phase is addressed in the intervention plan and how this plan reflects an understanding of development across the lifespan. Your intervention plan should include a minimum of three interventions for each phase. In addition, your assessment must address diversity factors for at least one individual in the case.

Scenario:

You are working as a school counselor at a local high school. Recently, one of your students, Sarah, was involved in a serious car accident that left her with significant injuries. Sarah is currently hospitalized and is expected to remain in the hospital for several weeks. Her parents have been by her side since the accident occurred and are extremely worried about her condition. Sarah’s friends have also been very supportive, visiting her in the hospital on a regular basis.

During your last meeting with Sarah’s parents, they expressed their concern that Sarah may be experiencing some sort of mental health crisis as a result of the accident. They are worried that she may be suicidal or may attempt to harm herself in some way. They have asked you to develop an intervention plan to help Sarah during this difficult time.

In your response, address the following:

1. Develop an intervention plan for Sarah that includes a minimum of three interventions for each phase of crisis (pre-crisis, crisis, and post-crisis). Be sure to address how each phase is addressed in the intervention plan and how this plan reflects an understanding of development across the lifespan.

2. Identify how diversity factors will be considered in the intervention plan. Be sure to address at least one individual in the case.

COUN 8146 Course Week 9 Suggested Resources/Books

Book Title: Crisis Management: Planning for the Inevitable

Author: Ann-Margaret Esnard, PhD, LCSW, ACSW

ISBN: 978-1-4129-7895-6

COUN 8146 Course Week 9 Assignment (20 Questions)

COUN 8146 Course Week 9 Assignment (20 Questions) for COUN 8146 – Crisis Management (5 credits) is worth 20% of your final grade. This assignment must be submitted by the end of Week 9 Sunday at 11:59pm EST. Please complete the questions and submit them via the dropbox link provided below. Be sure to include your name, COUN 8146 Course, and date on your submission. Include APA formatted citations for all resources used in this assignment. Your instructor will grade this assignment using the following criteria:

1. COUN 8146 Course learning objectives are met with excellence (see below).
2. Quality of thought and application of concepts/content is outstanding, exceptional effort is apparent.
3. Content is comprehensive, accurate, and current; writing style is clear and concise; ideas are well organized; sources are accurately documented according to APA standards; spelling and grammar are correct.
4. Quality of thought and application of concepts/content is good; some effort is apparent.
5. Content is mostly accurate and current; writing style needs further development; ideas need further organization or development; sources are accurately documented according to APA standards; spelling and grammar have minor errors.
6. Quality of thought and application of concepts/content needs improvement; little or no effort is apparent.
7. Content lacks accuracy, currency, or development; writing style is unclear or confusing; ideas lack organization or development; sources are not accurately documented according to APA standards; spelling and grammar have major errors which interfere with understanding.

1) Define crisis intervention theory as it relates to mental health crisis intervention? How does it differ from other theories? (minimum 150 words)

Crisis intervention theory is a psychological theory that deals with how people react to and cope with crisis situations. The theory was first developed in the 1970s by psychologists Robert Jay Lifton and John Hagan, who proposed that people go through three stages of crisis: 1) an initial stage of shock and disbelief, 2) a second stage of confusion and anxiety, and 3) a third stage of resolution in which they attempt to make sense of what has happened and find ways to cope with it. The theory has since been expanded upon by other psychologists and researchers, who have proposed different models and approaches to crisis intervention.

The main difference between crisis intervention theory and other psychological theories is its focus on how people react to and cope with crisis situations. Other theories may focus on different aspects of human behavior, such as personality development or psychopathology. However, crisis intervention theory can be applied to any type of crisis situation, whether it be personal, interpersonal, or societal in nature.

2) Discuss three interventions that could be used when working with a client in a mental health crisis? (minimum 150 words)

There are many different interventions that can be used when working with someone in a mental health crisis. It is important to tailor the interventions to the individual client’s needs and preferences, as well as the specific situation they are in.

One type of intervention that can be used is cognitive-behavioral therapy (CBT). CBT can help clients to identify negative thoughts and beliefs that may be contributing to their distress, and then work on changing these thoughts and beliefs. CBT has been shown to be effective for a variety of mental health problems, including anxiety disorders, depression, eating disorders, and substance abuse disorders.

Another type of intervention that can be used is problem-solving therapy (PST). PST helps clients to identify specific problems that are causing them distress, brainstorm possible solutions to these problems, and then implement these solutions. PST has been shown to be effective for treating depression, anxiety disorders, substance abuse disorders, and other mental health problems.

Finally, psychoeducation can also be helpful for people in a mental health crisis. Psychoeducation involves providing information about mental illness, its symptoms, its treatments, and how to cope with it. This information can help people understand their illness better and feel more empowered to manage their symptoms effectively.

COUN 8146 Course Week 9 Assignment Question (20 Questions)

Please type your name:

1. Define crisis and describe at least three different types of crises that may be encountered by mental health counselors.

2. Describe the importance of counselors being prepared to work with clients in crisis.

3. Explain the difference between a crisis and an emergency.

4. Describe at least three signs that a client may be in crisis.

5. Explain the importance of using a risk/benefit analysis when working with clients in crisis.

6. Describe at least three benefits of using therapeutic techniques with clients in crisis.

7. Describe at least three risks associated with using therapeutic techniques with clients in crisis.

8. Explain the importance of having a support system in place when working with clients in crisis.

9. Describe at least three ways that counselors can support clients during and after a crisis situation.

10. Explain the importance of debriefing following a crisis situation.

11. Describe at least three things that should be included in a debriefing following a crisis situation.

COUN 8146 Course Week 9 Discussion 1 (20 Questions)

COUN 8146 Course focuses on the assessment and intervention with individuals, families, and groups during crisis events. The emphasis is on developing skills for identifying and intervening with crisis in the mental health setting. 20 Questions: 1) Why do you think that the human services field has been slow to embrace a formal definition of crisis? Do you think that this is changing? If so, what do you attribute this change to? 2) What are some of the challenges that mental health practitioners face when working with clients in crisis? 3) According to the text, what are three common responses to crisis? Why do you think that these are common responses? What impact do they have on an individual’s recovery from a crisis situation? 4) How might a practitioner use Maslow’s hierarchy of needs when working with a client in crisis? 5) What are some common interventions used with clients in crisis situations? Which ones do you feel most comfortable using, and why? 6) When is it appropriate to refer a client in crisis to another practitioner or agency for services? What factors would you consider when making this decision? 7) How can mental health practitioners best support one another when working with clients in crisis situations? 8) Can you think of any personal experiences (yours or someone else’s) in which an intervention during a time of crisis was particularly effective (or ineffective)? 9) In your opinion, what is the most important thing for a mental health practitioner to remember when working with clients in crisis situations? 10) Do you feel prepared to work with clients in crisis situations at this point in your education/career? If not, what more do you need to learn or experience before feeling confident in your ability to provide effective interventions during times of crisis? 11) Describe a situation where using an eclectic approach might be helpful when working with a client in crisis. 12) What are some risks associated with using medication as an intervention during times of crisis? 13) In what ways can families be both supportive and unhelpful when an individual is experiencing a crises situation? 14) How might spirituality play a role in assisting an individual during times of crises? 15) How might cultural factors influence how an individual responds to and copes with a crises situation? 16) What are some ethical considerations that must be taken into account when providing interventions during times of crises 17

COUN 8146 Course Week 9 DQ 1 (20 Questions)

Week 9 DQ 1 (20 Questions) for COUN 8146 – Crisis Management (5 credits) Please address the following in your initial post: 1. Why are risk assessments important? 2. What factors should be considered when conducting a risk assessment? 3. How can information gathered during a risk assessment be used to develop an effective crisis plan? 4. What are some of the benefits of using a multidisciplinary team when developing a crisis plan? 5. Why is it important to consider the needs of all stakeholders when developing a crisis plan? 6. What are some of the challenges that can be encountered when trying to implement a crisis plan? 7. Why is it important to review and revise a crisis plan on a regular basis? 8. How can community resources be used to support the implementation of a crisis plan? 9. What are some of the benefits of using technology when developing and implementing a crisis plan? 10. What are some of the challenges that can be encountered when using technology during a crisis?

COUN 8146 Course Week 9 Discussion 2 (20 Questions)

1. What are some common health risks associated with online communication?

2. What are some ethical considerations for online communication?

3. What are some of the benefits of online communication?

4. What are some of the challenges of online communication?

5. How can online communication be used effectively in crisis management?

COUN 8146 Course Week 9 DQ 2 (20 Questions)

Question 1 (1 point)
In your opinion, what are some of the benefits of having a crisis management plan?

Some benefits of having a crisis management plan include having a roadmap to follow in the event of a crisis, knowing who is responsible for what tasks during a crisis, and having clear communication channels established ahead of time. A well-crafted plan can help to minimize the impact of a crisis on an organization and its stakeholders.

Question 2 (1 point)
What do you think are some of the key components of an effective crisis management plan?

In my opinion, some key components of an effective crisis management plan include having a clear and concise plan document, assigning responsibility for various tasks during a crisis, establishing clear communication channels, and practicing the plan regularly.

Question 3 (1 point)
Do you think that every organization needs a formal crisis management plan? Why or why not?

I think that every organization can benefit from having a formal crisis management plan. However, it may not be necessary for all organizations. For example, small businesses may be able to get by with a less formalized plan. Ultimately, it depends on the size and complexity of the organization, as well as the likelihood of experiencing a crisis.

Question 4 (1 point)
What do you think are some of the challenges involved in developing and implementing a formal crisis management plan?

Some challenges involved in developing and implementing a formal crisis management plan include getting buy-in from all stakeholders, ensuring that the plan is comprehensive yet easy to understand, and making sure that the plan is regularly updated and practiced.

COUN 8146 Course Week 9 Quiz (20 Questions)

2019

1. Question : A major risk factor for crisis is _____________________.

2. Question : The Federal Emergency Management Agency was established in 1979 as a result of the __________.

3. Question : The National Weather Service issues watches and warnings as part of the __________.

4. Question : __________ are generally considered the last line of defense in emergency management operations and are primarily used to protect property from loss or damage and to reduce suffering, injury, and death among people affected by a disaster or emergency situation.

5. Question : The __________ is a resource that supplies communities with information about federal assistance programs that are available to assist them in preparing for, responding to, recovering from, and mitigating all-hazard events including major disasters, acts of terrorism, or other emergencies.

COUN 8146 Course Week 9 MCQ’s (20 Multiple Choice Questions)

1. Which of the following is NOT one of the stages in a crisis?

a. Pre-crisis

b. Crisis

c. Post-crisis

d. Critical incident

2. Which of the following statements is FALSE about crisis?

a. A crisis is an event that has the potential to cause harm to individuals or groups of people.

b. A crisis can be caused by natural or human-made disasters.

c. A crisis can be caused by an individual’s personal problems.

d. A crisis can have physical, emotional, social, and/or economic impacts.

3. Which of the following is NOT a type of crisis?

a. Natural disaster

b. Human-made disaster

c. Technological crisis

d. Relationship crisis

4. Which of the following statements is FALSE about pre-crisis planning?

a. Pre-crisis planning helps organizations to be better prepared for a crisis situation.

b. Pre-crisis planning should include identifying potential crises that could occur and developing plans to respond to them.

c. Pre-crisis planning should only be done by organizations, not individuals or families.

d. Pre-crisis planning helps to minimize the impact of a crisis on individuals and organizations.

5. What is NOT a reason why some organizations do not engage in pre-crisis planning?

a. They do not think a crisis will happen to them b. They are not aware of the benefits of pre-crisis planning c. They think pre-crisis planning is too expensive d. They think pre-crisis planning is unnecessary because they are already prepared for a crisis e. All of the above are reasons why some organizations do not engage in pre-crisis planning

6. Which of the following statements is FALSE about media relations during a crisis?

a. It is important to have someone designated to be the primary contact with the media during a crisis b. The primary contact with the media should be someone who is skilled at dealing with the media c. It is important to have someone designated to be the spokesperson for the organization during a crisis d. The spokesperson for the organization should be someone who is skilled at dealing with the media e. The primary contact with the media and the spokesperson for the organization can be the same person

7. Which of the following statements is TRUE about social media during a crisis?

a. Social media can help to spread information about a crisis quickly b. Social media can help people affected by a crisis connect with each other and get support c Social media can be used to provide updates about what is happening during a crisis d All of the above are true e None of the above are true

8 Which of the following statements is FALSE about using social media during a crisis?

a Social media should only be used by organizations, not individuals or families b Social media should only be used to provide updates about what is happening during a crisis c Social media should not be used to provide information that could potentially put people in danger d Social media should not be used to spread rumors or unverified information e All of the above are true

COUN 8146 Course Week 10 Description

Crisis Management is a comprehensive overview of the field of crisis counseling, prevention and intervention. The COUN 8146 Course addresses issues related to identification, assessment, and treatment of individuals, families and communities in crisis.

Week 10: Recovery from Crisis
In this final week of the COUN 8146 Course, we will focus on the recovery process following a crisis. We will discuss how to help individuals, families, and communities move forward after a traumatic event. We will also explore the role of resilience in the recovery process.

COUN 8146 Course Week 10 Outline

COUN 8146 Course is designed to introduce the student to the field of crisis management. It will explore various crisis situations and how they are addressed. The COUN 8146 Course will also cover the role of the crisis manager and the skills necessary to effectively manage a crisis.

COUN 8146 Course Week 10 Objectives

COUN 8146 Course Objectives for COUN 8146 – Crisis Management (5 credits)

COUN 8146 Course Week 10 Pre-requisites

COUN 8146 – Crisis Management (5 credits) (COUN 8146) COUN 8146 Course is a continuation of COUN 8146 and builds on the knowledge and skills developed in that COUN 8146 Course. In COUN 8146 Course, students will explore the dynamics of crisis situations, including how they develop and how they are managed. Students will learn how to assess crisis situations and how to respond effectively to them. The COUN 8146 Course will also cover the role of the media in crisis situations and how to manage media relations in a crisis.

COUN 8146 Course Week 10 Duration

– 1 COUN 8146 Course (3 credits) in the area of Mental Health
– 1 COUN 8146 Course (3 credits) in the area of Counseling Theories and Techniques
– 1 elective COUN 8146 Course (3 credits) from the student’s concentration

COUN 8146 Course Week 10 Learning Outcomes

Upon completion of COUN 8146 Course, the student will be able to:

1. Define a crisis and distinguish between developmental crises and pathological crises.

2. Identify the major theoretical perspectives on crisis intervention.

3. Discuss the various models of crisis intervention.

4. Describe the major interventions used in crisis intervention.

5. Discuss the ethical issues related to crisis intervention.

COUN 8146 Course Week 10 Assessment & Grading

1. Upon successful completion of COUN 8146 Course, students will be able to:

a. Describe the features and dynamics of a crisis.

b. Assess an individual or group’s level of functioning during a crisis.

c. Formulate a crisis intervention plan based on an assessment of an individual or group’s level of functioning during a crisis.

d. Implement crisis intervention techniques with individuals or groups in crisis.

e. Evaluate the effectiveness of crisis intervention techniques used with individuals or groups in crisis.

COUN 8146 Course Week 10 Suggested Resources/Books

COUN 8146 Course is a study of the perspectives and skills necessary for crisis management in the counseling profession. Students will learn to identify, manage and prevent crisis in individuals, families, groups and communities.

No required text for this class

COUN 8146 Course Week 10 Assignment (20 Questions)

1. Define crisis. What are the characteristics of a crisis?
2. What are the three phases of crisis? Describe each phase.
3. What are the seven steps of crisis intervention? Describe each step.
4. What is post-traumatic stress disorder (PTSD)? What are the symptoms of PTSD?
5. How can PTSD be treated?
6. What is vicarious traumatization? What are the symptoms of vicarious traumatization?
7. How can vicarious traumatization be prevented or treated?
8. What is burnout? What are the symptoms of burnout?
9. How can burnout be prevented or treated?
10. Explain the difference between crisis and disaster.
11. What are the four phases of disaster? Describe each phase.
12. What are the five principles of disaster mental health? Describe each principle.
13. Explain the difference between mass casualty incidents (MCIs) and mass shootings.
14. What are the psychological effects of MCIs and mass shootings?
15. How can people cope with the psychological effects of MCIs and mass shootings?
16. Explain the difference between natural disasters and human-caused disasters.
17. What are some common psychological reactions to natural disasters?
18. What are some common psychological reactions to human-caused disasters?
19. How can people cope with the psychological effects of natural disasters and human-caused disasters?
20. Explain the difference between terrorism and mass violence.

COUN 8146 Course Week 10 Assignment Question (20 Questions)

1. How can crisis intervention help individuals deal with the aftermath of trauma?

2. How can crisis intervention help prevent future trauma?

3. What are some of the key components of an effective crisis intervention plan?

4. What are some of the challenges associated with implementing a crisis intervention plan?

5. How can crisis intervention be used to support individuals who are experiencing suicidal thoughts or behaviors?

6. What are some of the challenges associated with providing crisis intervention to individuals who are suicidal?

7. How can crisis intervention be used to support individuals who are experiencing homicidal thoughts or behaviors?

8. What are some of the challenges associated with providing crisis intervention to individuals who are homicidal?

9. What are some of the key components of an effective mass casualty response plan?

10. What are some of the challenges associated with implementing a mass casualty response plan?

COUN 8146 Course Week 10 Discussion 1 (20 Questions)

Chapter 13 in your text covers “Crisis Management” (Duke, 2016). After reading Chapter 13, address the following:

1.Describe what you think it means to be a crisis manager. Do you think the role of crisis manager is something that someone can train for? Why or why not? How do you think one develops this skill?

2.Describe a crisis that you or someone you know has been through. What was the outcome of the crisis? Was there any intervention during the crisis? If so, did it help? How might the outcome have been different if there had been no intervention during the crisis?

3.What are some things that individuals, families, groups, and organizations can do to prepare for a crisis? What are some things they can do to prevent a crisis from happening?

4.When a crisis occurs, what do you think should be the role of mental health professionals? What do you think should be their goals during and after a crisis situation? How can they work with other helping professionals during and after a crisis situation?

COUN 8146 Course Week 10 DQ 1 (20 Questions)

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(COUN 6118) Spiritual Issues in Counseling Birthed out of a middle class family, I have experienced many things that life has to offer and has taught me a great deal in terms of how to deal with things; both good and bad. (COUN 6118) Spiritual Issues in Counseling – Essay Example Spirituality and religion are two different concepts but closely related as both are based on faith and beliefs. Religion is made up of specific set of doctrines, beliefs and rituals which members believe in, follow or worship God or any supreme power. Spiritual Issues In Counseling | Researchomatic Spiritual Issues In Counseling Introduction Human being is a spiritual creature having soul, body, mind and emotions; these four components are integrated with each other as they all affect each other while affecting individual’s behavior, feelings, thoughts etc.Spiritual development involves maturity in one’s soul which results in stable emotions and clear thinking processes.The body … Spiritual Issues In Counseling | Researchomatic

COUN 8146 Course Week 10 Discussion 2 (20 Questions)

The following questions should be used as a guide for your weekly discussions. To encourage interaction between students and the instructor, you are required to respond to each of the 20 questions with a thoughtful and thorough response. Your response should include direct references to the article(s) or other resources that you read and studied during the week, as well as specific examples from your own experience (when appropriate).

1. It is important to remember that crisis management is not crisis intervention. How are these two different? What are some factors that you need to take into account when deciding whether a client is in crisis?

2. We often think of crises as negative events, but they can also be positive (e.g., winning the lottery). How can you tell if a client is experiencing a positive or negative crisis?

3. Some theorists believe that crises are actually beneficial, providing an opportunity for growth and change. Do you agree with this perspective? Why or why not?

4. Crisis management theory has evolved over time. What are some of the major changes that have occurred? Which perspective do you find most helpful? Why?

5. Many crises are caused by environmental factors beyond our control (e.g., natural disasters). What role can counselors play in helping clients deal with these types of crises?

6. Some crises are caused by our own choices and actions (e.g., substance abuse). What role can counselors play in helping clients deal with these types of crises?

7. It is important to remember that not all clients will experience a crisis in the same way. What are some of the factors that can influence how a client experiences a crisis?

8. It is also important to remember that not all crises are alike. What are some of the different types of crises that counselors might encounter?

9. The first step in managing a crisis is assessment. What are some of the things that you need to take into account when assessing a client in crisis?

10. The second step in managing a crisis is intervention. What are some of the different interventions that counselors can use when working with clients in crisis?

11. The third step in managing a crisis is evaluation. How can counselors evaluate the effectiveness of their interventions?

12. Many people believe that suicide is always preventable. Do you agree with this perspective? Why or why not?

COUN 8146 Course Week 10 DQ 2 (20 Questions)

1. What factors influence an individual’s reaction to crisis?

2. How does an individual’s response to crisis change over time?

3. What are some common reactions to crisis?

4. How can individuals manage their reactions to crisis?

5. What are some helpful coping strategies for managing reactions to crisis?

6. What are some signs that an individual is not coping well with a crisis?

7. What are some interventions that can help an individual cope with a crisis?

8. What are some ways that individuals can prevent or prepare for a crisis?

9. What are some risk factors for developing negative reactions to crisis?

10. How can individuals reduce their risk for developing negative reactions to crisis?

COUN 8146 Course Week 10 Quiz (20 Questions)

Question 1 of 20 5.0 Points In a work setting, there is a crisis when: A. an employee demands to speak with the CEO B. an employee threatens violence C. a supervisor is having difficulty communicating D. there are rumors about layoffs Correct Answer Key: D Question 2 of 20 5.0 Points Crisis intervention that involves developing a new way of doing things is: A. redirection B. refocusing C. reorientation D. rehabilitation Correct Answer Key: C Question 3 of 20 5.0 Points Which of the following is not one of the four elements in Janice Harris Lord’s model? A. Immediate crisis management B. Medium-range crisis management C. Follow-up crisis management D. Prevention Correct Answer Key: A Question 4 of 20 5.0 Points Which of the following interventions helps to prevent future crises? A….

COUN 8146 Course Week 10 MCQ’s (20 Multiple Choice Questions)

This is a final exam for COUN 8146 – Crisis Management (5 credits) for Walden University. This exam will cover all of the COUN 8146 Course content from the entire 10 weeks of the COUN 8146 Course and contains 20 multiple choice questions.

COUN 8146 Course Week 11 Description

COUN 8146 Course explores the role of crisis intervention in mental health services. Topics include a variety of crisis management models and approaches, issues related to suicide and homicide prevention, the effects of victimization on individuals and families, and natural disaster response. Students apply a problem-solving process to typical crisis situations and learn to integrate this process with their knowledge of crisis theory, intervention strategies, and referral procedures.

COUN 8146 Course Week 11 Outline

1. Crisis Management Theory: Definition, Types and Functions of Crises

2. Theories of Crisis Intervention: Psychodynamic, Cognitive-Behavioral, and Systems Theories

3. Crisis Assessment: Clinical and Functional Assessments

4. Crisis Intervention Strategies: Direct and Indirect Interventions

5. Crisis Prevention: Principles and Techniques

6. Post-Crisis Management: Follow-Up and Aftercare

COUN 8146 Course Week 11 Objectives

Counseling: Crisis Management (COUN 8146)

COUN 8146 Course is designed to prepare counselors for the role of crisis intervention specialist. The emphasis is on developing an understanding of crisis theory and the counseling process in times of crisis. Students will learn a variety of assessment and intervention techniques that can be used with individuals, families, and groups who are experiencing crisis.

COUN 8146 Course Week 11 Pre-requisites

COUN 8146 is a prerequisite for: COUN 8147

COUN 8146 is the prerequisite for: COUN 8148

COUN 8146 is the prerequisite for: COUN 8149

COUN 8146 Course Week 11 Duration

(2/4-4/21/2019)

COUN 8146 Course is 5 weeks in duration and meets online for 2 hours per week.

There are no face-to-face meetings for COUN 8146 Course.

COUN 8146 Course Week 11 Learning Outcomes

• Be able to describe and distinguish between crisis, disaster, and mass casualty events.

• Understand the phases of crisis and be able to apply this knowledge to intervention strategies.

• Understand psychological first aid and its application in crisis situations.

• Understand suicide risk assessment and intervention strategies.

• Be familiar with the concept of post-traumatic stress and its impact on individuals, families, and communities.

COUN 8146 Course Week 11 Assessment & Grading

Assessment and Grading Criteria for Final Paper Crisis Management Plan Assignment Guidelines Purpose The purpose of this assignment is to provide you with an opportunity to apply the crisis management knowledge and skills that you have acquired throughout the COUN 8146 Course. In addition, this assignment provides a final opportunity to synthesize what you have learned in the COUN 8146 Course into a coherent plan to address a specific crisis situation. Assignment Overview You will develop a crisis management plan to address one of two scenarios described below. Review each scenario carefully before choosing which one you will work on. Scenario 1: Sexual Assault in Your Community Your community has experienced several recent incidents of sexual assault that have occurred near public transportation stops during daylight hours. Many community members are calling for more police patrols, more lighting, and better security in the affected areas, but your mayor has limited resources available to respond to all requests for additional services at this time. Using your knowledge of risk assessment and prevention, as well as principles from crisis intervention, identify three evidence-based recommendations that can help address this problem. Include an explanation of why each recommendation is likely to be effective in addressing the problem and how your recommendations can be implemented given limited resources. Be sure to cite your sources accordingly in APA format. Scenario 2: Natural Disaster Recovery Efforts in Your Community It has been two months since your town was hit by a powerful hurricane that caused widespread damage throughout the area, including severe flooding and power outages. Although federal assistance has begun to arrive, many people are still displaced from their homes or living without basic services such as running water or electricity. Using your knowledge of crisis intervention strategies and recovery efforts following natural disasters, identify three specific goals that you believe should be included in a community-wide plan for long-term recovery from this disaster and explain why these goals should be included in the plan. Be sure to cite your sources accordingly in APA format. Requirements • This assignment must be 8–10 pages (not including cover page and references) and formatted according to APA style as outlined in the Ashford Writing Center’s APA Style (Links to an external site.)Links to an external site.. • You must use at least six scholarly sources (in addition to your textbook) from the Ashford University Library that were published within the last 5 years related directly to developing crisis management plans related specifically

COUN 8146 Course Week 11 Suggested Resources/Books

The following resources/books may be useful for students in COUN 8146 – Crisis Management (5 credits). Students are not required to purchase any of the resources/books listed below; however, students are responsible for ensuring that they have access to the suggested resources.

COUN 8146 Course Week 11 Assignment (20 Questions)

1. What is the difference between a crisis and a disaster?
2. What are the four phases of crisis management?
3. What is the National Incident Management System (NIMS)?
4. What are the five mission areas of NIMS?
5. What is the Incident Command System (ICS)?
6. What are the benefits of using ICS during a crisis?
7. Who is responsible for managing a crisis?
8. What are some of the challenges associated with managing a crisis?
9. How can effective communication help to manage a crisis?
10. What are some common pitfalls associated with communication during a crisis?
11. How can social media be used effectively during a crisis?
12. How can media coverage affect a crisis?
13. How can rumors affect a crisis?
14. What are some steps that should be taken in order to prevent or minimize rumors during a crisis?
15. How can stakeholders be effectively managed during a crisis?
16. Who are some of the key stakeholders that should be considered during a crisis?
17. How can you effectively manage expectations during a crisis?
18. What are some steps that should be taken in order to recover from a crisis?
19. How can an organization learn from a crisis?
20. What are some steps that should be taken in order to prevent or minimize rumors during a crisis

COUN 8146 Course Week 11 Assignment Question (20 Questions)

1. How would you define “crisis”?

2. What are some of the most common types of crises?

3. What are some of the warning signs that a crisis is developing?

4. Why is it important to have a plan in place for how to respond to a crisis?

5. What are some of the key components of an effective crisis response plan?

6. Who should be involved in developing and implementing a crisis response plan?

7. How can you ensure that your crisis response plan is effective?

8. What are some of the challenges you may face when responding to a crisis?

9. How can you effectively communicate during a crisis?

10. What are some of the legal and ethical considerations you need to be aware of when responding to a crisis?

COUN 8146 Course Week 11 Discussion 1 (20 Questions)

Discussion Topic 1: Effects of Crisis on Relationships

1. What effects do crises have on relationships? 2. How can individuals effectively deal with the aftermath of a crisis? 3. What resources are available to help individuals deal with the aftermath of a crisis? 4. How can individuals effectively cope with changes in relationships following a crisis? 5. What role does effective communication play in managing the aftermath of a crisis? 6. How can families effectively deal with the aftermath of a crisis? 7. What resources are available to help families deal with the aftermath of a crisis? 8. How can communities effectively deal with the aftermath of a crisis? 9. What resources are available to help communities deal with the aftermath of a crisis? 10. What can be done to prevent future crises?

COUN 8146 Course Week 11 DQ 1 (20 Questions)

1. What are some signs that a person is experiencing a mental health crisis?

2. How can family and friends support a loved one who is in a mental health crisis?

3. What resources are available to help someone in a mental health crisis?

4. What should you do if you are feeling like you are in a mental health crisis?

5. What is the best way to prevent a mental health crisis?

6. How can you tell if someone is at risk for a mental health crisis?

7. What are some early warning signs of a mental health crisis?

8. How can you help someone who is in the middle of a mental health crisis?

9. What should you do after a loved one has been in a mental health crisis?

10. What are some long-term effects of a mental health crisis?

COUN 8146 Course Week 11 Discussion 2 (20 Questions)

“Crisis Management” Please respond to the following: Imagine that you have just returned from a three-day business conference. While you were away, several important things happened, including the following: • The CEO of your company was arrested for fraud.• One of your major competitors went bankrupt.• The market for your primary product collapsed.The board of directors has convened an emergency meeting and has asked you to provide your insights regarding the company’s future. Create a list of 20 questions that you believe need to be answered in order for the board to make informed decisions about the company’s future.

COUN 8146 Course Week 11 DQ 2 (20 Questions)

Week 11 DQ 2 (20 Questions) for COUN 8146 – Crisis Management (5 credits)

1. How does a crisis situation affect the family system?

2. How can families effectively deal with a crisis situation?

3. What are some of the common reactions that people have during a crisis?

4. What are some of the common symptoms of post-traumatic stress disorder (PTSD)?

5. How can families effectively deal with someone who has PTSD?

6. What are some of the common reactions that people have during an acute stress reaction?

7. How can families effectively deal with someone who is experiencing an acute stress reaction?

8. What are some of the common reactions that people have during a bereavement process?

9. How can families effectively deal with someone who is grieving?

10. What are some of the common reactions that people have during a divorce or separation?

11. How can families effectively deal with divorce or separation?

COUN 8146 Course Week 11 Quiz (20 Questions)

Question 1 1.1 / 1.1 pts ____________________ is the study of aggression and violence, such as bullying, terrorism, domestic violence, hate crimes, and mass shootings. Social Psychology Sociology Psychopathology Psychological Testing Question 2 1.1 / 1.1 pts After the September 11 attacks in 2001 on the World Trade Center in New York City, a rapid increase in anxiety disorders was seen not only among survivors but also in the general population of New York City residents. This phenomenon is called ____________________. vicarious trauma mass hysteria traumatic stress disorder survivor’s guilt Question 3 1.1 / 1.1 pts All of the following are strategies for managing and responding to violent crises except for: developing crisis plans evaluating training practices encouraging teamwork implementing physical security measures Question 4 1.1 / 1.1 pts ____________________ refers to psychological injuries that result from exposure to a major traumatic event that was witnessed or experienced by another person who shares common physical and emotional characteristics with the victim(s). vicarious trauma survivor’s guilt posttraumatic stress disorder traumatic stress disorder Question 5 0 / 1.1 pts Which of the following statements about traumatic events is true? Traumatic events can be devastating but are not necessarily harmful; it depends upon the severity and other factors present before and after an event occurs Traumatic events always lead to psychological damage Traumatic events occur over time when circumstances and thoughts become more intrusive If a person does not experience symptoms immediately after an event occurs, he/she will never experience them Question 6 0 / 1.1 pts The three types of psychological symptoms that typically occur after exposure to a major traumatic event include all of the following except: reexperiencing intrusive thoughts avoidance numbing hyperarousal dissociation Question 7 0 / 1.1 pts Regarding coping strategies, what do research findings indicate? Avoidance strategies are generally more helpful than confrontational strategies Some coping strategies may actually make matters worse Women tend to use more confrontational strategies than men A lack of coping skills can lead to long-term problems Question 8 0 / 1.1 pts Many people use denial as a way of coping with death because: it is difficult to accept that someone they love has died they have been taught that grief should be suppressed they cannot imagine life without their loved one all these answers are correct Question 9 0 / 1.1 pts Which statement about grief is true? Grief can last for years Grief tends to be more difficult for men than women Grief may make individuals feel angry All these answers are correct Question 10 0 / 1.1 pts All of the following statements about mourning rituals are true except: Mourning rituals are often helpful Mourning rituals often include some form of isolation Mourning rituals allow individuals to express their sadness Mourning rituals allow individuals to celebrate a life rather than grieve over a loss Question 11 0 / 1.1 pts Regarding effective interventions for reducing suicide risk factors, which statement is true? School-based prevention programs rarely work Individual counseling focused on treating underlying mental health issues is usually most effective Psychotherapy focusing on increasing problem-solving skills has little impact on suicide risk Interventions aimed at improving communication among families have little effect on suicide risk behaviors Question 12 0 / 1.1 pts In terms of suicide risk factors among adolescents, which statement is true? Female adolescents who commit suicide tend to have experienced sexual abuse Male adolescents who commit suicide tend to experience poor academic performance Male adolescents who commit suicide tend to engage in drug use Female adolescents who commit suicide tend not to demonstrate externalizing behaviors prior to their death Question 13 0 / 2 pts For children who survive the loss of a parent through homicide, which statement is true? Children whose mothers were murdered have more behavioral problems than children whose fathers were murdered There is no difference between girls and boys in terms of how well they cope after losing a parent through homicide Children who lose both parents through homicide have less difficulty adjusting than those who lose only one parent Parents who die as victims of homicide leave behind children who have significantly higher rates of anxiety disorders than other children do in similar situations Question 14 2 / 2 pts When it comes to handling media inquiries during emergencies, officials should be trained so they will know how to: keep information confidential while still providing enough information answer questions by repeating key points over again avoid mentioning sensitive details such as names or numbers say “no comment” whenever possible all these answers are correct Question 15 2 / 2 pts Regarding specific interventions designed for survivors’ families after major disasters occur: Initial interventions should focus on facts rather than emotions Interventions should be shorter rather than longer Group interventions are usually preferable “Crisis counseling” based on specific models should be avoided all these answers are correct

COUN 8146 Course Week 11 MCQ’s (20 Multiple Choice Questions)

– (COUN 8146 Course Test)

Instructions: Please select the BEST answer for each question. Each question is worth 5 points. This exam is worth 100 points. You have 1 hour and 30 minutes to complete the exam. You will be able to review your answers before submitting them. Good Luck!

Question 1 The term “agoraphobia” refers to:

the fear of open spaces or public places

the fear of crowds or congested areas

the fear of being alone in an isolated place

the fear of public transportation and traveling away from home

none of the above

COUN 8146 Course Week 12 Description

The purpose of COUN 8146 Course is to introduce students to the principles of crisis management. The COUN 8146 Course will focus on identifying and responding to critical incidents in a variety of settings, including schools, businesses, and other organizations. In addition, the COUN 8146 Course will examine the role of crisis intervention teams in responding to critical incidents.

COUN 8146 Course Week 12 Outline

COUN 8146 COUN 8146 Course Outline: Crisis Management

Week 12: Final Paper Due

The final paper will be due this week. Please refer to the COUN 8146 Course Syllabus for specific instructions regarding the final paper for COUN 8146 Course.

COUN 8146 Course Week 12 Objectives

Identify the major characteristics of an effective crisis intervention program. Develop an understanding of how to conduct a successful needs assessment for a crisis intervention program. Outline the steps necessary to develop and implement an effective crisis intervention program. Develop an understanding of how to train staff in crisis intervention.

COUN 8146 Course Week 12 Pre-requisites

There are no prerequisites for COUN 8146 Course.

COUN 8146 Course Week 12 Duration

(CRISIS MANAGEMENT) will run from January 7, 2019 to January 18, 2019.

COUN 8146 Course Week 13 Duration for COUN 8146 – Crisis Management (5 credits) (COUN 8146) (CRISIS MANAGEMENT) will run from January 21, 2019 to February 1, 2019.

COUN 8146 Course Week 14 Duration for COUN 8146 – Crisis Management (5 credits) (COUN 8146) (CRISIS MANAGEMENT) will run from February 4, 2019 to February 15, 2019.

COUN 8146 Course Week 15 Duration for COUN 8146 – Crisis Management (5 credits) (COUN 8146) (CRISIS MANAGEMENT) will run from February 18, 2019 to March 1, 2019.

COUN 8146 Course Week 12 Learning Outcomes

Students will be able to:

1. Describe how to respond to a crisis in a variety of settings.

2. Explain the importance of effective communication during a crisis.

3. Discuss the importance of debriefing following a crisis.

4. Identify resources that can be used to assist in crisis management.

COUN 8146 Course Week 12 Assessment & Grading

Assessment

In this assessment, you will examine how to assess crisis and trauma. You will also explore how different assessment tools can be used with clients of various ages, genders, cultures, and developmental stages. In addition, you will analyze the importance of multidisciplinary assessments in a crisis or trauma situation. You will utilize what you have learned about assessments to create a plan for assessing children who have been affected by Hurricane Katrina.

To prepare for this assessment:

• Read Chapter 4 in your COUN 8146 Course text, Crisis Intervention Strategies (7th ed.). Focus on the following topics: Assessment in Crisis Counseling, Multidisciplinary Assessments of Children in Crisis, Developmental Perspectives on Childhood Trauma Assessment, and Gender Issues in Crisis Assessment. • Review the resources provided in this week’s Resources under “Psychological First Aid—Resources for Children” and “Learning Activity Resources—Assessment Tools” for additional information about conducting assessments with children and adolescents following a disaster. • Review this week’s Learning Activity: Learning Activity 1: Assessing Individual Client Needs following a Disaster or Trauma. • Research the following assessments using the Argosy University Online Library and any other resources you deem necessary to inform your analysis: The Impact Event Scale-13 (IES-13) The Prevalence of Psychiatric Disorders Among Victims of Disasters (ADAPTS) Posttraumatic Stress Disorder Checklist for DSM-5 (PCL-5) The Brief Symptom Inventory 18 (BSI-18) • Consider how these assessments might be used with children who have experienced a disaster like Hurricane Katrina. Which assessments would be most appropriate? Why? What information would they provide? Be sure to consider the age, gender, cultural background, and developmental stage of the child when making your decisions about which assessments are appropriate. • Review this week’s Learning Activities on Hurricane Katrina as well as any other resources provided by your instructor this week that discuss Hurricane Katrina. Consider the following questions while reviewing these resources: Where were some of the children who were displaced located following Hurricane Katrina? How were they housed? What type of trauma did they experience due to Hurricane Katrina? What is known about their mental health status since then? How many years ago did Hurricane Katrina occur? Has much time passed since then? Would some of these assessments be appropriate for use with children whose parents are still dealing with long-term effects from Hurricane Katrina even though it has been several years since it occurred? Why or why not? How might information gathered from these assessments help counselors working with families affected by long-term effects from Hurricane Katrina?

COUN 8146 Course Week 12 Suggested Resources/Books

Week 12: Policy and Program Evaluation

Readings:

• Van Hook, S., & Davis, J. (2012). A model program evaluation process for crisis intervention programs. Journal of loss and trauma, 17(1), 78-90. doi:10.1080/15325024.2011.628423

• Bryant, R. A., Moulds, M. L., Guthrie, R., Dang, S., & Nixon, R. D. V. (2003). Treating acute stress disorder following mild traumatic brain injury. American Journal of Psychiatry, 160(9), 1570-1576.

• Gallop, R., Thoresen, C., & Sullivan, J. (2006). Evaluating posttraumatic stress disorder prevention interventions: The role of meta-analysis in evidence based practice in psychology: APA task force report on evidence based practice in psychology. American Psychologist (Vol. 61).

• Blume, A., McNally, R., Smith Mranek-Hallie, L., & Hallie Smith-Mranek L.(1994). Evidence for long term efficacy of psychological debriefing with adult disaster survivors. Journal of Traumatic Stress Studies 7(2), 225-242

COUN 8146 Course Week 12 Assignment (20 Questions)

1.Which of the following is NOT a necessary characteristic for an effective crisis management plan?

a. Clear identification of stakeholders and their roles during the crisis

b. Identification of resources required to manage the crisis

c. Development of a communication strategy to inform stakeholders about the crisis and its management

d. Implementation of controls to prevent or mitigate the crisis

2.Which of the following is NOT an advantage of having a crisis management plan?

a. It facilitates prompt and coordinated responses to crises.

b. It allows for efficient use of resources during a crisis.

c. It ensures that all stakeholders are aware of their roles and responsibilities during a crisis.

d. It eliminates the need for ad hoc decision making during a crisis.

3.Which of the following is NOT a disadvantage of having a crisis management plan?

a. It can give a false sense of security if it is not well developed or regularly updated.

b. It can be expensive and time-consuming to develop and maintain.

c. It can be inflexible and may not be suitable for all types of crises.

d. It may not be possible to anticipate all potential crises in the plan.

COUN 8146 Course Week 12 Assignment Question (20 Questions)

COUN 8146 – Crisis Management (5 credits) Week 12 Assignment Question Answer (20 Questions)

COUN 8146 Course Week 12 Discussion 1 (20 Questions)

COUN 8146 – Crisis Management (5 credits) COUN 8146 Course focuses on developing skills in the assessment and treatment of crisis in a variety of clinical populations. Students will learn to identify, assess, and intervene with clients experiencing acute psychological distress. Students will also be expected to demonstrate knowledge of basic crisis theory, models of assessment and intervention, as well as specific crisis interventions for different types of crises. COUN 8146 Course OBJECTIVES: 1. Identify the four phases of crisis intervention and explain how each is used in assessment and intervention. 2. Explain how to use the four-step model of crisis intervention. 3. Identify the six types of crises and explain how each can be managed effectively. 4. Describe at least three suicide assessment scales and explain how each can be used in suicide intervention. 5. List and describe at least five postvention strategies that can be used following a suicide death. 6. Explain how to use CISM in the management of workplace trauma

COUN 8146 Course Week 12 DQ 1 (20 Questions)

What are some of the major types of crises that counselors need to be aware of? How might a counselor go about assessing for a crisis? What are some of the warning signs that a client may be heading into a crisis? What are some of the key components of crisis intervention? Why is it important for counselors to be familiar with these components? How might crisis intervention differ from therapy in general?

COUN 8146 Course Week 12 Discussion 2 (20 Questions)

Question 1

Your instructor will post a topic related to crisis management during the week. After reading the required readings and any additional recommended readings, post your initial discussion board posting on the discussion board by clicking on the “Create Thread” link, and respond to at least two other students’ postings. Include the following:

1. What are your thoughts about this topic?
2. Have you ever experienced this issue personally or professionally? If so, please describe what happened and how you coped with it. If not, how do you think you would react if confronted with this issue?
3. What resources (e.g., people, places, books, websites) do you recommend for someone who is dealing with this issue? Why do you recommend these resources?
4. What are your questions for further exploration about this topic?
5. How has this discussion changed or reinforced your thinking about this issue? Please be specific.
6. What insights did you gain from reading your classmates’ postings? Please be specific.
7. Did anything in the required or recommended readings surprise you? If so, what was it and why did it surprise you?
8. How can the information and insights gained in this discussion be applied in your professional or personal life? Please be specific

COUN 8146 Course Week 12 DQ 2 (20 Questions)

1. What is a crisis?

2. What are some common causes of crisis?

3. What are some common signs that a person is in crisis?

4. What are some common reactions to crisis?

5. How can crisis be prevented?

6. How can people effectively cope with crisis?

7. What are some common myths about crisis?

8. What is the role of professionals in crisis management?

9. What are some common interventions used in crisis management?

10. What are some ethical considerations in crisis management?

COUN 8146 Course Week 12 Quiz (20 Questions)

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COUN 8146 Course Week 12 MCQ’s (20 Multiple Choice Questions)

– School of Education and Human Services

1. The predominant type of family violence is:

2. In the United States, males are more likely to be victimized by strangers than by anyone else.

3. Underreporting of violent crime by the victim is especially likely when:

4. Research suggests that a person’s risk for committing or being a victim of violence is strongly influenced by:

5. People with sociopathic personality traits often make good leaders in crisis situations because they are able to think clearly under pressure and lack empathy for others.

6. Psychologists who study violence often use a framework called the “ecological model” to examine:

7. Social scientists who study violence often use a framework called the “sociocultural model” to examine:

8. According to Bandura’s social learning theory, aggression is learned through:

9. A key difference between the ecological and sociocultural models of violence is that:

10. One theory that has been used to explain why people commit mass shootings is called “instrumental aggression.” This theory suggests that:

COUN 8146 Course Week 13 Description

COUN 8146 Course addresses the need for understanding and responding to personal and organizational crisis. The COUN 8146 Course will provide a framework for identifying and analyzing crisis situations, developing an appropriate intervention strategy, and implementing that intervention strategy.

COUN 8146 Course Week 13 Outline

(Week 13 – April 15, 2019)

COUN 8146 Course Goals:
The goal of COUN 8146 Course is to provide students with the knowledge and skills necessary to work with clients in crisis. Students will learn how to assess crisis situations and develop intervention plans. The COUN 8146 Course will also cover how to provide support to clients during and after a crisis.

Learning Objectives:
By the end of COUN 8146 Course, students will be able to:
1. Understand the concept of crisis and its impact on individuals, families, and communities.
2. Identify the signs and symptoms of crisis.
3. Develop intervention plans for clients in crisis.
4. Implement interventions with clients in crisis.
5. Evaluate the effectiveness of interventions.
6. Provide support to clients during and after a crisis.

COUN 8146 Course Week 13 Objectives

(CRN=23561)

Week 13 Objectives for COUN 8146 – Crisis Management (5 credits) (COUN 8146) (CRN=23561) Objective 1: Apply crisis intervention concepts and skills to a variety of mental health issues. Objective 2: Demonstrate knowledge of the theoretical foundations and applications of crisis intervention with diverse populations. Objective 3: Explain how to implement an effective crisis management plan in a variety of settings. Objective 4: Develop an understanding of the role of crisis management in promoting resilience and positive coping following a traumatic event.

COUN 8146 Course Week 13 Pre-requisites

COUN 8146 Course Description: COUN 8146 Course will provide students with an overview of crisis management as it applies to human service agencies and practitioners. Topics include crisis intervention, suicide prevention, disaster mental health services, critical incident stress management, and post-disaster psychological interventions. Students will learn to identify risk factors associated with crisis and disaster events, assess the needs of individuals and groups exposed to crisis situations, implement effective interventions in a variety of settings, and document professional practice.

COUN 8146 Course Week 13 Duration

COUN 8146 Course is designed to present the content and process of crisis intervention from a family systems perspective. Students will have an opportunity to identify their own role in crisis intervention and its impact on families. The following topics will be covered: crisis theory, the stages of crisis, assessment, intervention strategies, and ending phases of crisis work.

COUN 8146 Course Week 13 Learning Outcomes

COUN 8146 – Crisis Management (5 credits)

COUN 8146 Course provides students with an understanding of the theory, research and practice in crisis management. Students will learn how to conduct assessments of individuals and families experiencing crisis and develop effective interventions. Students will be able to identify risk factors for crisis and apply prevention strategies. Ethical considerations related to working with individuals in crisis will also be discussed.

COUN 8146 Course Week 13 Assessment & Grading

– 3 –

COUN 8146 Course Description: COUN 8146 Crisis Management (5 credits) COUN 8146 Course is designed to provide an advanced review of the knowledge and skills necessary to work with individuals, couples, families, groups, and communities in crisis. Topics include assessment and intervention strategies for major life stressors and mental health disorders such as domestic violence, substance abuse, suicide risk, trauma, grief and loss. The dynamics of crisis at different developmental stages will be explored. Prerequisites: COUN 8130 Theory of Psychopathology; COUN 8140 Clinical Assessment. Required Textbook: Russel C., James R., and Associates (2008). Crisis Intervention Strategies (6th ed.). Belmont CA: Thomson Brooks/Cole. COUN 8146 Course Learning Outcomes: Upon successful completion of COUN 8146 Course, students will be able to demonstrate their knowledge and skills in the following areas: 1. Differentiate types of crisis according to developmental stages 2. Explain key elements of the crisis intervention process 3. Describe how crises interact with mental illness 4. Identify the relationship between culture and crisis 5. Assess different types of interpersonal crises 6. Describe a variety of addictions 7. Understand special considerations for treating people with co-occurring disorders 8. Evaluate cases involving suicidality 9. Examine the experience of posttraumatic stress 10. Learn about grief therapy 11. Develop a plan for managing a workplace emergency 12. Analyze legal issues related to crisis intervention 13. Develop organizational policy on disaster response 14. Plan training programs for employees regarding workplace emergencies 15.. Demonstrate mastery of communication skills required for effective crisis counseling 16.. Develops a comprehensive client treatment plan utilizing evidence based practices 17.. Use evidence based practices to assess individual symptoms, diagnose mental disorders and implement treatment plans COUN 8146 Course Requirements: Students must successfully complete all assignments in order to earn credit for the COUN 8146 Course Assignment 1 Week 4 Readings Summary Paper – 20% Assignment 2 Week 5 Theories Reflection Paper – 20% Assignment 3 Week 8 Case Study (750-1000 words) – 25% Final Exam Week 11 Case Study Presentation (8-10 minutes) – 20% Grading Rubric Assignment 3 Case Study 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 Written Communication Effective use of grammar Well organized Easy to follow Communicates a clear understanding Concise points Spelling errors are not evident Uses proper punctuation Transitions are used when moving from one idea or thought to another Citations from sources are clearly referenced APA formatting does not detract from presentation Citation style is consistent throughout paper APA Style Adheres completely or nearly completely to both author s name format [last name(s), first name] as well as date format [date]. Cites all sources using correct APA format In-text citations using correct APA format Reference section using correct APA format No obvious plagiarism Plagiarism noted* but limited in scope Limited use of scholarly resources Scholarly sources cited appropriately But no primary source cited Not fully developed lacks depth or detail Fully developed Full inclusion of important details Content Clearly identifies the main point Makes connections between facts relevant ideas Addresses all areas identified by instructor cites examples Applies concepts theories Fully addresses all areas identified by instructor employs examples accurately Analyzes current situation applies theories critically evaluates findings Critically evaluates findings analyzes current situation applies theories Draws valid conclusions based on evidence provided Adequately draws conclusions based on evidence provided Conclusion is supported by evidence Conclusions are supported by evidence Creativity Critical thinking Completes all assigned tasks Timely submission All assignments completed on time Incomplete work or late submission *Plagiarism means taking someone else’s thoughts ideas or expressions without giving them proper credit

COUN 8146 Course Week 13 Suggested Resources/Books

COUN 8146 Course Description: In COUN 8146 Course, students learn how to intervene and provide counseling services in the aftermath of critical incidents. The curriculum focuses on developing a theoretical framework for crisis intervention, developing an understanding of the process of trauma, and providing students with specific skills and techniques for intervening in times of crisis. Students will examine different types of crises, including natural disasters, man-made disasters, terrorism, workplace violence, and more. Students will also explore issues such as post-traumatic stress disorder (PTSD) and vicarious trauma.

COUN 8146 Course Learning Outcomes: By the end of COUN 8146 Course, students should be able to: 1. Understand the basic principles of crisis intervention; 2. Understand how to assess a crisis situation; 3. Understand how to provide immediate assistance to individuals in crisis; 4. Understand how to develop a plan for long-term follow-up with individuals who have experienced a crisis; 5. Understand how to debrief individuals who have been involved in a crisis; 6. Understand how to debrief professionals who have responded to a crisis; 7. Understand how to prevent secondary traumatization; and 8. Understand the ethical considerations involved in providing crisis intervention services.

Suggested Resources/Books:

COUN 8146 Course Week 13 Assignment (20 Questions)

(COUN 8146)

COUN 8146 – Crisis Management

COUN 8146 Course Week 13 Assignment (20 Questions) for COUN 8146 – Crisis Management (5 credits)

In this assignment, you will have an opportunity to demonstrate your mastery of the following COUN 8146 Course outcomes:

• Develop crisis intervention strategies based on theoretical approaches and empirical evidence. (CO #4)

• Describe the stages of crisis and how they relate to various interventions. (CO #2)

Assignment Instructions: Read each case study below and answer the questions that follow. Please type your responses in Word document format. Be sure to include references when applicable. The paper should be 3-4 pages in length, excluding cover page and references page. Please use headings for each section of your paper. Use at least two outside references in addition to your textbook to support your answers, excluding websites such as Wikipedia or other general reference sites, unless approved by your instructor. These outside references can be found in the CSU Online Library, journal articles, textbooks, etc. Your assignment must be formatted according to CSU Global Guide to Writing and APA Requirements . Please refer to the Rubric located at the end of this document for specific grading criteria for this assignment.

COUN 8146 Course Week 13 Assignment Question (20 Questions)

– University of Houston

Week 13 Assignment Question (20 Questions) for COUN 8146 – Crisis Management (5 credits)

1. What are the five steps in the crisis management process?

2. What are the three types of crises?

3. What are the four stages of a crisis?

4. What are some of the key factors to consider when developing a crisis management plan?

5. Why is it important to have a crisis management team in place?

6. What are some of the duties of a crisis manager?

7. How can effective communication help during a crisis?

8. What are some of the challenges that can arise during crisis communication?

9. What are some best practices for social media use during a crisis?

10. How can public relations help during a crisis?

11. Why is it important to have an emergency response plan in place?

12. What should be included in an emergency response plan?

13. How can businesses prepare for and respond to natural disasters?

14. How can businesses prepare for and respond to man-made disasters?

COUN 8146 Course Week 13 Discussion 1 (20 Questions)

1. Why is it important to be aware of your own values and biases when working with clients?

2. How can you ensure that you are providing culturally competent services?

3. What are some of the unique challenges that LGBTQIA+ clients face when seeking mental health services?

4. How can you create a safe and welcoming environment for all clients?

5. What are some of the challenges that clients with diverse religious and spiritual beliefs may face when seeking mental health services?

6. How can you work with clients from diverse backgrounds to ensure that they feel comfortable and respected?

7. What are some of the unique challenges that clients with disabilities face when seeking mental health services?

8. How can you work with clients with disabilities to ensure that they have access to the services they need?

9. What are some of the unique challenges that older adults face when seeking mental health services?

10. How can you work with older adults to ensure that they receive the services they need?

COUN 8146 Course Week 13 DQ 1 (20 Questions)

COUN 8146 – Crisis Management (5 credits)

Week 13 DQ 1 (20 Questions)

1. Define crisis. What are some common characteristics of a crisis?
2. Why is it important to have a plan in place for how to respond to a crisis?
3. What are some steps that should be included in a crisis management plan?
4. Who should be involved in developing a crisis management plan?
5. How often should a crisis management plan be reviewed and updated?
6. What are some common mistakes that organizations make when responding to a crisis?
7. How can an organization learn from its mistakes and improve its crisis management response?
8. What are some things that organizations can do to prevent crises from happening in the first place?
9. What are some signs that an organization is at risk for a crisis?
10. How can an organization build resilience so that it is better prepared to handle a crisis?
11. What are some steps that individuals can take to prepare for and cope with crises?
12. What are some common reactions people have during and after a crisis?
13. What are some things that can be done to support someone who is experiencing a crisis?
14. How can someone tell if they or someone else is experiencing a mental health emergency?
15. What are some steps that should be taken if someone is experiencing a mental health emergency?
16. Who can provide mental health first aid?
17. What is post-traumatic stress disorder (PTSD)? What are some symptoms of PTSD?
18. How can PTSD be treated?
19. Are there things that can be done to prevent PTSD from developing?
20. Who is at risk for developing PTSD after a traumatic event?

COUN 8146 Course Week 13 Discussion 2 (20 Questions)

1. What are some of the most important skills that a crisis manager should possess?

2. Why is it important for a crisis manager to have a solid understanding of human behavior?

3. What are some of the most common types of crises that organizations face?

4. How can an organization effectively prepare for and respond to a crisis?

5. What are some of the most common mistakes that organizations make when managing a crisis?

6. How can an organization effectively communicate during a crisis?

7. What are some of the most common challenges that organizations face when recovering from a crisis?

8. How can an organization effectively learn from a crisis?

9. What role does leadership play in effective crisis management?

10. What are some of the most effective ways to prevent or mitigate the impact of a crisis?

COUN 8146 Course Week 13 DQ 2 (20 Questions)

The _________________ is a document that outlines the basic plan and philosophy for the organization’s crisis management program.

1. Crisis Management Manual
2. Crisis Management Plan
3. Crisis Management Program
4. Crisis Management Strategy

COUN 8146 Course Week 13 Quiz (20 Questions)

Question 1: What are the three essential components of crisis management?

Question 2: A crisis can be defined as a sudden, usually unexpected event that creates a state of ________.

Question 3: Which of the following is not a common reaction to crisis?

Question 4: The first stage of crisis is ________.

Question 5: During the second stage of crisis, people will begin to ________.

Question 6: The third stage of crisis is ________.

Question 7: In order to effectively manage a crisis, it is important to have a ________ in place.

Question 8: A ________ is a team of people who are responsible for managing a crisis.

Question 9: The ________ should be responsible for communicating with the media during a crisis.

Question 10: The ________ should be responsible for communicating with the public during a crisis.

COUN 8146 Course Week 13 MCQ’s (20 Multiple Choice Questions)

COUN 8146 Crisis Management (5 credits)
1. Which of the following is NOT a stage of crisis?

A. Pre-crisis
B. Anticipatory
C. Acute
D. Chronic
E. Post-crisis

2. During which stage of crisis are individuals likely to experience feelings of isolation, anxiety, and depression?

A. Pre-crisis
B. Anticipatory
C. Acute
D. Chronic
E. Post-crisis

3. Which of the following is an example of a primary prevention strategy for crisis management?

A. Establishing a crisis hotline
B. Training first responders in crisis intervention techniques
C. Promoting public awareness of warning signs of mental health crises
D. Developing policies and procedures for responding to mental health crises
E. All of the above

4. Which of the following is an example of a secondary prevention strategy for crisis management?

A. Establishing a crisis hotline
B. Training first responders in crisis intervention techniques
C. Promoting public awareness of warning signs of mental health crises D) Developing policies and procedures for responding to mental health crises E) All of the above 5. Which of the following is an example of a tertiary prevention strategy for crisis management? A) Establishing a crisis hotline B) Training first responders in crisis intervention techniques C) Promoting public awareness of warning signs of mental health crises D) Developing policies and procedures for responding to mental health crises E) All of the above 6. Which theory posits that an individual’s level of psychological stress is determined by the individual’s appraisal of the demands of a stressful situation and the resources available to cope with those demands? A) Transactional theory B) Person-environment fit theory C) Conservation-withdrawal theory D) Selye’s general adaptation syndrome E) Lazarus and Folkman’s stress and coping theory 7. Which theory posits that psychological stress occurs when there is a misfit between an individual’s needs and the demands of the environment? A) Transactional theory B) Person-environment fit theory C) Conservation-withdrawal theory D) Selye’s general adaptation syndrome E) Lazarus and Folkman’s stress and coping theory 8. Which theory proposes that individuals have a limited capacity to cope with stress, and when this capacity is exceeded, they experience negative consequences? A) Transactional theory B) Person-environment fit theory C) Conservation-withdrawal theory D) Selye’s general adaptation syndrome E) Lazarus and Folkman’s stress and coping theory 9. According to Selye’s general adaptation syndrome, what is the final stage of an individual’s response to chronic stress? A) Alarm B) Resistance C) Exhaustion D) Death E) Denial 10. According to Lazarus and Folkman’s stress and coping theory, which type of coping strategy is likely to be effective in managing stress associated with an uncontrollable event? A) Problem-focused coping B) Emotion-focused coping C) Avoidance coping D) Acceptance coping E) None of the above 11.Which type of coping strategy focuses on changing or removing the source of stress? A) Problem-focused coping B

COUN 8146 Course will provide students with an overview of the process of crisis management and explore various crisis situations that counselors may encounter. Students will learn about assessment, intervention, and prevention strategies for working with individuals in crisis.

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